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Empowering Women Entrepreneurs In Africa: Investigating Information Access And Use Of Information And Communication Technologies By Women-Owned Enterprises In Zambia, Daniel Mumba

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ABSTRACT

This study investigated the information seeking behaviour of Zambian women entrepreneurs, specifically focusing on their information needs, information sources, barriers to information access, and usage of information and communication technologies (ICTs). For conceptual framework, the social network approach, Chatman’s Information Poverty theory, and the Unified Theory of Acceptance and Use of Technology (UTAUT) were used to examine and understand the various characteristics of Zambian women entrepreneurs’ information seeking behaviour. In order to achieve the objectives of the study, five key questions were asked on the women’s information needs, information sources, barriers to information access, women’s level of knowledge and …