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The Effect Of An Integrated Library Computer System On Job Characteristics In Public Libraries, Richard J. Harris
Theses and Dissertations in Urban Services - Urban Management
This study investigated the effects of computerization with an integrated library system (ILS) on job characteristics in public libraries.
Two different but complementary research design components were used. One component consisted of a case study of the Norfolk (Virginia) Public Library, where an ILS was implemented between 1988 and 1995. The case study relied on data from interviews, archival sources, and questionnaires. The other component was a mail survey of public library workers across Virginia.
Case study interview data was analyzed by coding. Time series analysis was used to examine trends in budget and staffing. Pattern matching logic was used …