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Theses/Dissertations

Higher Education

Organizational citizenship behavior

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Gender And Organizational Citizenship Behavior In Library Technology: Mixed Methods Study, Sharon Whitfield Apr 2019

Gender And Organizational Citizenship Behavior In Library Technology: Mixed Methods Study, Sharon Whitfield

Theses and Dissertations

Academic librarianship continues to be a feminized profession, yet there are specializations within the profession that tend to be gender segregated, such as library technology. In this mixed methods study, women technology librarians' behaviors are examined through the gendered lens of organizational citizenship behaviors (OCBs), which are discretionary, voluntary acts that are outside an employee's job description (Organ, 1988), but help shape the organizational culture and facilitate organizational functioning (Podsakoff & MacKenzie, 1997). This mixed methods study uses a survey to inform the extent of differences in organizational citizenship behaviors between men and women, and interviews to provide new insight …