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Full-Text Articles in Library and Information Science

You Don't Know What You Don't Know: Investigating The Information Needs Of Clients Of Web Based Public Sector Information Services, Julie Ann Johnson Jan 2011

You Don't Know What You Don't Know: Investigating The Information Needs Of Clients Of Web Based Public Sector Information Services, Julie Ann Johnson

Theses: Doctorates and Masters

This research grew from two frustrations. The first was the personal frustration experienced when attempting to find information on websites; especially government websites. Often the sites were loaded down with all sorts of information such as corporate organisation charts and press releases but lacked the information which would allow clients to interact effectively with the agency or meet their information needs and move on. The second frustration was that of Edith Cowan University students who battled with a diverse, overlapping and incomplete set of both online and paper based resources as they sought to make decisions about their selections of …


Ethically Speaking: Academic Librarians' Perceptions Of Information Privacy, Intellectual Freedom, And The Usa Patriot Act, Alicia Carol Willson-Metzger Jan 2011

Ethically Speaking: Academic Librarians' Perceptions Of Information Privacy, Intellectual Freedom, And The Usa Patriot Act, Alicia Carol Willson-Metzger

Educational Foundations & Leadership Theses & Dissertations

This study examined five research questions relating to U.S. academic librarians' perceptions of and attitudes toward intellectual freedom, information privacy, and the USA PATRIOT Act: 1) Do academic librarians' self-perceived levels of affiliation with the American Library Association affect their attitudes toward the USA PATRIOT Act (2001)? 2) Do academic librarians' self-perceptions of affiliation with the American Library Association affect their attitudes regarding intellectual freedom for librarians and, if so, in which direction? 3) Does the USA PATRIOT Act (2001) compromise intellectual freedom as practiced by academic librarians? 4) Does the USA PATRIOT Act (2001) make academic librarians rethink …