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Library and Information Science Commons

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Theses/Dissertations

Databases and Information Systems

Cybersecurity

2020

Walden Dissertations and Doctoral Studies

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Strategies Used To Mitigate Social Engineering Attacks, Lindiwe T. Hove Jan 2020

Strategies Used To Mitigate Social Engineering Attacks, Lindiwe T. Hove

Walden Dissertations and Doctoral Studies

Cybercriminal activity performed widely through social engineering attacks is estimated to be one of the substantial challenges the world will face over the next 20 years. Cybercriminal activity is important to chief information security officers (CISOs) because these attacks represent the largest transfer of economic wealth in history and pose risks to the incentives for organizational innovation and investment and eventually become more profitable than the global trade of all major illegal drugs combined. Grounded in the balanced control theory, the purpose of this multiple case study was to explore strategies CISOs use to mitigate social engineering attacks within their …