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Databases and Information Systems

CCE Theses and Dissertations

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Enterprise Social Network Systems Implementation Model For Knowledge Sharing Among Supply Chain It Professionals, Edgardo Luis Velez-Mandes Jan 2021

Enterprise Social Network Systems Implementation Model For Knowledge Sharing Among Supply Chain It Professionals, Edgardo Luis Velez-Mandes

CCE Theses and Dissertations

With the increased use of social network technologies in organizational environments, there is a need to understand how these technologies facilitate organizational knowledge management, particularly knowledge sharing. Prior research has focused on the relationship between knowledge management and enterprise social networking systems (ESNS), but little research has been conducted relating to how organizations implement and use ESNS for knowledge sharing. The goal was to construct and validate internally a model that offers guidance for the successful implementation and use of ESNS for knowledge sharing and building successful virtual communities of practice (vCoPs) among IT supply chain professionals in a healthcare …