Library and Information Science Commons^™

Asserting Librarian Expertise And Value In Strategic Marketing Efforts, Memo Cordova, Elizabeth Ramsey

Library Faculty Publications and Presentations

This case study of librarian-led marketing efforts at a mid-size academic library examines workarounds to obstacles that librarians frequently encounter when taking on marketing for their libraries. These obstacles often stem from a combination of misunderstanding and/or misplaced priorities at both the unit and administrative levels. Challenges in this case study include a number of factors: no marketing strategy at the administrative level, a lack of understanding from colleagues generally, little time to complete tasks or improve marketing skills, and no dedicated funding. To address these challenges the authors embarked on an internal marketing campaign engaged extensively on social media …

Libraries As Sustainability Leaders: Ala's Special Task Force, René Tanner, Rebekkah Smith Aldrich, Monika Antonelli, Adrian K. Ho

Library Services Publications

This article discusses the work of the American Library Association (ALA) Special Task Force on Sustainability, which identified 52 recommendations, including the adoption of sustainability as a core value of librarianship. The group aims to promote libraries as catalysts, connectors, and conveners to promote sustainability, resilience, and regeneration. The Task Force is guided by the concept of the triple bottom line, which states that an organization's practices must be not only economically feasible but also socially equitable and environmentally sound. The article also provides examples of how libraries engage in sustainable practices to support the cities and towns they serve.

Libraries As Sustainability Leaders: Ala’S Special Task Force, René Tanner, Rebekkah Smith Aldrich, Monika Antonelli, Adrian K. Ho

Library Faculty and Staff Publications

This article discusses the work of the American Library Association (ALA) Special Task Force on Sustainability, which identified 52 recommendations, including the adoption of sustainability as a core value of librarianship. The group aims to promote libraries as catalysts, connectors, and conveners to promote sustainability, resilience, and regeneration. The Task Force is guided by the concept of the triple bottom line, which states that an organization’s practices must be not only economically feasible but also socially equitable and environmentally sound. The article also provides examples of how libraries engage in sustainable practices to support the cities and towns they serve.

Improving Technology Literacy Among Service Desk Staff, Lauren Wittek

Library Scholarship

This article discusses the creation and implementation of weekly technology training sessions for staff and faculty of the Central Washington University Brooks Library.

Organizational Learning In Libraries At For-Profit Colleges And Universities, Julie Evener

Education Collection

Despite successful application of organizational learning to enhance services in academic libraries, little is known about organizational learning in libraries of for-profit colleges and universities (FPCUs). A quantitative online survey, followed by qualitative interviews, served to assess and explore the use of organizational learning in libraries at FPCUs. Data reflected medium to high levels of organizational learning in the libraries studied, as well as a negative relationship between organizational learning and number of students enrolled. Common themes in the interview responses included external pressures from the FPCUs making it more difficult to implement organizational learning, and the importance of communication. …

Cloud Computing In Libraries, Ali Akbar Kutty

Library Philosophy and Practice (e-journal)

No abstract provided.

Impacts Of Information And Communication Technology On Libraries In Ghana: A Review, Albert Paa Kojo Ebi Bilson, Evelyn Dedei Markwei (Dr.)

Library Philosophy and Practice (e-journal)

The purpose of this article was to provide a review of literature on the impacts of Information and Communication Technology (ICT) on Libraries in Ghana. Some of the ICT impacts identified were in the area of cataloguing and classification, online public access catalogue, acquisitions, video conferencing, web 2.0 and social media tools, online searching and retrieval, electronic resources, digitization, electronic/digital libraries and institutional repositories, library website, indexing and abstracting, technical services, bibliographic instruction/library instruction, mobile digital library, interlibrary loan and document delivery, information access and video and photo libraries. Our review indicates that despite the tremendous changes brought about by …

Making Local Knowledge Visible: An Ir In Kosovo, Michele Gibney

University Libraries Librarian and Staff Presentations

In 2017, a joint international effort commenced under the direction of the President of University for Business and Technology (UBT) in Kosovo with colleagues from Linnaeus University (Sweden) and University for the Pacific (USA) to define, create and populate a Knowledge Center for UBT which would include an institutional repository (IR). Enlivened by discussion and feedback from the intended recipients, the needs and goals of a UBT IR were identified. Of course, creating and populating an IR is a lengthy process with many potential problems and varied approaches. Discussion of best practices was undertaken early and currently, the UBT Knowledge …

Textbook Affordability: Oer, Libraries, And Other Steps Along The Way, Beth Clausen, Rhonda Huisman, Daardi Sizemore Mixon

Library Services Publications

No abstract provided.

Anecdotes, Barriers, Cooperation: The Abc's Of A Library/It Collaboration, Lee Ann Fullington, Mariana Regalado, Jane Cramer

Publications and Research

Aim Our library’s three main computing areas are the primary computer labs on campus, with two of them managed by librarians. Our staff mediated sign-in system made for long lines, delays, and more than a few misplaced student ID cards. After several semesters of monitoring issues and securing funding, the library implemented a new sign-in system for computers in the library’s labs. This presentation discusses the types of evidence we collected and used over several stages of this transition to launch and continually improve the self sign-in process.

Methods After selecting and deploying the new self sign-in software, library staff …

Hot Off The Presses: Results Of A Statewide Survey On Online Access To Newspapers In Rhode Island, Chaichin Chen, Andrée Rathemacher, Julie Kliever, Julie Holden

Technical Services Faculty Presentations

Slides from a presentation, "Hot Off the Presses: Results of a Statewide Survey on Online Access to Newspapers in Rhode Island," presented at the Rhode Island Library Association Annual Conference 2019, Get Informed!, on May 23, 2019 in North Smithfield, Rhode Island.

An openly-shared Google Slides version of this presentation is also available at https://bit.ly/RILA-HOT.

=====

HOT OFF THE PRESSES: RESULTS OF A STATEWIDE SURVEY ON ONLINE ACCESS TO NEWSPAPERS IN RHODE ISLAND | ROOM 2B

Libraries’ ability to provide our users with access to quality news sources is more important than ever, yet options for online access to …

The Use Of Ict For Security And Theft Prevention In Two University Libraries In Nigeria, Akor Usman Philip, Justina N. Ekere Dr, Solomon O. Akor Mr

Library Philosophy and Practice (e-journal)

The study investigated the use of ICT for security and theft prevention in two university libraries in Nigeria. Population of the study is made up of 80 library staff of the two universities, 40 library staff from Umaru Musa Yar’adua University, Katsina and 40 library staff from Al-Qalam University Katsina. Five research questions guided the study. The data was analyzed with the use of simple statistical tools like frequencies and percentages. Findings of the study revealed that maximum security in the libraries will prevent theft mutilation. It also revealed that a video surveillance system working in conjunction with a barcode …

Content Analysis Of Engineering College Library Websites In Goa, Dr. Jayaprakash G. Hugar Dr.

Library Philosophy and Practice (e-journal)

ICT- led developments have created new opportunities and challenges for libraries in creation, promotion, dissemination and storage of information. Engineering College libraries are nowadays using the web environment to provide high-quality information for their users, mostly in digital format. The current study investigates and presents the content analysis of Goa University affiliated engineering college library websites in Goa. The data was collected from the websites of the concerned engineering college libraries through a checklist prepared for this purpose. The websites of the libraries were thoroughly scanned and analyzed, based on the analysis we have ranked them. The main purpose of …

Towards High-Empathy Hiring: Implementing Leading Practices For More Inclusive Recruitment, Sarah Beaubien, Annie Bélanger, Scott Ayotte

Presentations

Have you ever wondered if the interview process could be a kinder, more accessible experience, meant to develop connections? Would you like to critically examine practices in the hiring process to ensure empathy to applicants going through the process? In taking a closer look at our own practices, collaborating with the Office of Inclusion and Equity, we have made changes, which have led to a more positive experience for candidates and our organizational outcomes.

Altruism Or Self-Interest? Exploring The Motivations Of Open Access Authors, Robert Heaton, Dylan Burns, Becky Thoms

Library Faculty & Staff Publications

More than 250 authors at Utah State University published an Open Access (OA) article in 2016. Analysis of survey results and publication data from Scopus suggests that the following factors led authors to choose OA venues: ability to pay publishing charges, disciplinary colleagues’ positive attitudes toward OA, and personal feelings such as altruism and desire to reach a wide audience. Tenure status was not an apparent factor. This article adds to the body of literature on author motivations and can inform library outreach and marketing efforts, the creation of new publishing models, and the conversation about the larger scholarly publishing …

Environmental Sustainability In Libraries Through Green Practices/Services, Priti Singh (Junior Research Fellow), Rajani Mishra (Associate Professor)

Library Philosophy and Practice (e-journal)

This paper is an attempt to discuss the role of green practices/services which are incorporated within libraries towards environmentally sustainable. With continuous use and easy availability of new technologies like computer printers, faxes, and photocopiers etc. it is very important to protect the environment. Since, all these machines have an impact using paper, ink, and electricity on the environment. This paper begins with an explanation of sustainability, environmental sustainability, green printing, and copying etc. Further, demonstrates the various sustainable strategies for the libraries. And also highlights the strategies for overcoming the impact of paper use, ink use and electricity. This …

Manpower Planning And Total Quality Management As Correlates Of Service Delivery In Academic Libraries, Adekoya Clement Ola

Library Philosophy and Practice (e-journal)

This study investigated manpower planning, total quality management (TQM) and service delivery in academic libraries. Descriptive survey research design was adopted. The population of the study was 83 staff comprising 45 librarians and 38 library officers in the university libraries of the seven universities in Ondo State, Nigeria. Data were collected using questionnaire. Out of eighty three (83) questionnaires distributed, sixty two (62) copies were returned. Data collected were analysed using descriptive statistics. The findings of the study revealed that: the needs for manpower planning in academic libraries are: selection and recruitment of qualified personnel, assessment of training and staff …

Libraries - Woodford County, Kentucky (Sc 3391), Manuscripts & Folklife Archives

Manuscript Collection Finding Aids

Finding aid only for Manuscripts Small Collection 3391. Collected research on the history of library services in Woodford County, Kentucky. Includes clippings, correspondence (particularly regarding the merger of the Woodford County Library and the Logan Helm Memorial Library), and historical narratives.

Assessment Of Library Instruction At The University Of St. Augustine: A Mixed-Methods Analysis, Julie Evener

Education Collection

Evaluation of library instruction (LI) at the University of St. Augustine found that students did well on assignments tied to LI and were more likely to participate in LI when it was required. Incorporating data points into the library’s overall assessment and strategic plan allowed for ongoing assessment of LI.

Copyright Assessment In The Trenches: Workflow, Tools, Metadata, And More, Megan De Armond, Victoria Pilato, Greg Cram, Rina Elster Pantalony

Library Faculty Publications

Assessing copyright varies from institution to institution along with the specific workflow and end-user notices. This article looks at tools used in art libraries in a range of contexts along with pragmatic perspectives on copyright evaluation from a museum art library, a public research library, a university copyright advisory office, and a public university. Pain points for determining copyright presented by various formats, ownership issues, and digitization are addressed through cases encountered by the authors. Helpful tools and workflow strategies for moving forward, including widely available charts and resources, as well as software for copyright determination, are shared. Finally, the …

2019 Accessibility Roundtable Customer Service Planning, Annie Bélanger

Presentations

Accessibility permeates all aspects of our public-facing work. Being accessible is in every aspect of workflow development and application for user services and support. Many more than the manager are involved in the development and application of our guidelines, practices and procedures. It is everyone’s responsibility.

The session covered:

• What is accessibility?
• Accessible Customer Service
  • Leading Practices
  • Practical approaches to delivery
  • Planning with Accessibility in Mind
  • Resources to learn more about accessibility in libraries

The session is premised on goal of accessibility, or moving beyond compliance. As such, accessible means that a person with a disability is afforded the opportunity …

Increasing Distance Instruction Through Electronic Newsletters, Lauren Dubell, Edward "Cotton" Coslett

Library Presentations, Posters, and Audiovisual Materials

This poster details the new outreach method we utilized to increase our bibliographic instruction sessions with the distributed Brandman campuses served by the Chapman Leatherby Libraries. The use of our new electronic newsletter increased the amount of bibliographic instruction sessions that we performed during the 2017-18 year.

Investigation Of Factors That Influence Public Librarians’ Social Media Use For Marketing Purposes: An Adoption Of The Technology Acceptance Model And Theory Of Planned Behavior, Soohyung Joo, Namjoo Choi, Lindsey M. Harper

Information Science Faculty Publications

This study aims to explore multiple factors that are associated with social media use by public librarians for marketing purposes. Based on the technology acceptance model and theory of planned behavior, the effects of five factors—usefulness, ease of use, attitude, subjective norms, and behavioral control—on social media use intention were examined. A survey was conducted, and 462 valid responses were collected from public librarians across the United States. The findings revealed that all five factors have a significant impact on librarians’ intention to engage in social media activities for library marketing. Perceived behavioral control factors were the most influential on …

Citation Management Tools, Undergraduate Research Practices, And The Myth Of The Digital Native, Julia Glauberman

Library Scholarship

In an ideal world, citation management tools save researchers time by keeping content organized and automating rote tasks, a feat made possible by technological progress and a common set of workflows and habits of mind shared by all researchers. Unfortunately, we don’t live in an ideal world. Instead, we live in a world where citation management tools are prone to error, and a wide gulf separates the practices of novice researchers from those of expert researchers. Promoting citation management tools uncritically, without considering how they fit into students’ research processes, may undermine librarians’ ability to effectively help students. This problem …

“People Need A Strategy:” Exploring Attitudes Of And Support Roles For Scholarly Identity Work Among Academic Librarians, Marie L. Radford, Vanessa Kitzie, Stephanie Mikitish, Diana Floegel, Lynn Silipigni Connaway

Faculty Publications

Exploring Attitudes of and Support Roles for … This study explores this challenge by investigating academic librarian practice and potential support for SI management and addresses the following research questions: RQ 1. What, if any, practices do...“People Need a Strategy:”

Establishing Library Learning Commons In Universities Of India: A Case Study Of Bhu Library System, Dr. Punit Kumar Singh

Library Philosophy and Practice (e-journal)

Traditional libraries have recognition as a physical space, as a physical collection, and as a traditional scribe in the era of industrial society and before. At present, the paradigm shift due to the advent of computer technology, information technology (IT) and information communication technology (ICT) has changed the way of information seeking, reading habits, learning methods, and even social connectivity and interactions of the society. Furthermore, these changes can be seen in the reading habits, information search, learning and teaching methods of students and faculty members engaged in higher education and research works. These transformations in users laid academic libraries …

Eighteen Blind Library Users’ Experiences With Library Websites And Search Tools In U.S. Academic Libraries: A Qualitative Study, Adina Mulliken

Publications and Research

Telephone interviews were conducted with 18 blind academic library users around the U.S. about their experiences using their library and its website. The study uses the perspective that blind users’ insights are fundamental. A common theme was that navigating a webpage is time consuming on the first visit. Issues identified include the need for “databases” to be defined on the homepage, accessibly coded search boxes, logical heading structure, and several problems to be resolved on result pages. Variations in needs depending on users’ screen reader expertise were also raised. Suggestions for libraries to address these issues are offered.

The Four Factors Of Fair Use, Sarah P. Appedu

All Musselman Library Staff Works

This poster was created in a collaborative effort by Musselman Library’s Copyright Committee as part of a display for Fair Use Week 2019. The poster was intended to get viewers to think about the 4 factors of fair use in the context of fan fiction and was paired with an interactive quiz game applying the four factors to a series of court cases over creators' uses of copyrighted work.

To take our quiz and see if you can determine whether each case is or is not an example of fair use, visit our Fair Use Week 2019 interactive website.

Research And Write At The Library, Amy F. Fyn, Allison Faix, Scott Pleasant

Library Faculty Presentations

This is a poster presented at the Southeastern Writing Center Conference in February 2019. The poster describes an event, the "Research and Write" workshop, that is a collaboration between the writing center and the library at Coastal Carolina University.

Composers Of Color In Our Libraries: A Study Of Composers Of Color Included In Rob Deemer's Composer Diversity Database And How They Are Represented In Worldcat, Michael J. Duffy Iv

University Libraries Faculty & Staff Presentations

Michael Duffy will present a study of composers listed in a crowdsourced database of composers of color coordinated by composer Rob Deemer, identifying the corresponding Library of Congress name headings as applicable, and noting how many bibliographic records for scores are listed, and how many libraries hold the most widely-held score upon searching their names in WorldCat.