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Full-Text Articles in Library and Information Science

Rethinking The Future Of News Literacy Education: Results From A Mixed Methods Study, Judith Rosenbaum, Jennifer Bonnet, R. Alan Berry Oct 2022

Rethinking The Future Of News Literacy Education: Results From A Mixed Methods Study, Judith Rosenbaum, Jennifer Bonnet, R. Alan Berry

Library Staff Publications

In an era where most people rely on social media for their news and claims of fake news are rampant, news literacy is seen as increasingly important. In recent years, there has been a surge in initiatives to enhance news literacy among news consumers. However, our understanding of the effectiveness of these initiatives is limited. This study presents the findings from a mixed methods examination of the effectiveness of an online, asynchronous news literacy program offered to adults across the United States. While quantitative findings show that the program made little difference in participants’ already high levels of news literacy, …


Training Student Workers For Cross-Departmental Success In An Academic Library: A New Model, Kindra Becker-Redd, Kirsten Lee, Caroline Skelton Jan 2018

Training Student Workers For Cross-Departmental Success In An Academic Library: A New Model, Kindra Becker-Redd, Kirsten Lee, Caroline Skelton

Library Staff Publications

Many academic libraries rely on a student workforce for everyday operations, interacting with patrons, and assistance with larger projects. Training these students for such multifaceted and customer-service-focused positions can be a challenge. This article traces an overhaul of training procedures made during the transition to a centralized, services desk workflow. All aspects of training a large student workforce, from planning and presentation to assessment, are outlined. Interactive group sessions and peer-to-peer reinforcement of procedures have proven to be most effective in training student workers for varied roles in an academic library.