Library and Information Science Commons^™

Applying Hierarchical Task Analysis Method To Discovery Layer Evaluation, Marlen Promann, Tao Zhang

Libraries Faculty and Staff Scholarship and Research

While usability tests have been helpful in evaluating the success or failure of implementing discovery layers in the library context, the focus of usability tests has remained on the search interface rather than the discovery process for users. The informal site-­‐ and context specific usability tests have offered little to test the rigor of the discovery layers against the user goals, motivations and workflow they have been designed to support. This study proposes hierarchical task analysis (HTA) as an important complementary evaluation method to usability testing of discovery layers. Relevant literature is reviewed for the discovery layers and the HTA …