Library and Information Science Commons^™

Leading From The Center Out: The Joint Library Services Leadership Team At James Madison University, K.T. L. Vaughan, Kristen S. Shuyler, Kelly N. Miller-Martin, Erika Peterson

Libraries

In a system with multiple service points, how can leadership work together to keep the library as a whole relevant and central to students? James Madison University Libraries created the Joint Library Services Leadership Team, which works outside traditional departmental silos to provide coherent, consistent, and collaborative services regardless of location.

Three major service points of James Madison University Libraries, the two main library circulation/reference departments and the media resources center, have historically been both physically and philosophically separate from each other. Although the departments shared common goals of providing excellent student learning-focused services, they did not systematically work together …

No More Design By Committee: Strategies For Building Lean Mean Web Project Teams, Jennifer A. Keach, Jody C. Fagan

Libraries

Whether you are implementing a virtual reference service or redesigning the library website, today’s web projects require organizational buy-in and web skill. Even when working well, standing committees don’t always have the skills needed to create a successful website, clear authority, and resources to complete the job. This program and paper presents research study findings about web committees and teams, and proposes an alternate strategy for developing project-focused, skill-driven teams to manage your library’s next web project.