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Management Sciences and Quantitative Methods

Singapore Management University

Industry

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Csisg Fieldwork Methodology Whitepaper, Institute Of Service Excellence, Smu Mar 2020

Csisg Fieldwork Methodology Whitepaper, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

Comparisons of Results and Respondent Demographic Profiles between Interviewer Administered Face-to-face Survey and Respondent Self-administered Online Survey for the Customer Satisfaction Index of Singapore (CSISG)

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