Open Access. Powered by Scholars. Published by Universities.®

Speech and Rhetorical Studies Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 2 of 2

Full-Text Articles in Speech and Rhetorical Studies

Designing For Lifeworlds: Genre And Activity In Information Systems Design And Evaluation , Clay Ian Spinuzzi Jan 1999

Designing For Lifeworlds: Genre And Activity In Information Systems Design And Evaluation , Clay Ian Spinuzzi

Retrospective Theses and Dissertations

Increasingly, professional communicators design and evaluate information systems (ISes) (e.g., online help, websites, databases). Yet the dominant theoretical frameworks (computational psychology, formalism) and research methodologies for designing and evaluating ISes are limited in important ways. These Cartesian frameworks tend not to explore rhetorical issues: society, culture, history, interpretation. I address these issues with a theory and a research methodology (a theory-guided research approach) that I developed by conducting five empirical studies of IS use;I critique existing theories and research methodologies, then draw on scholars such as Mikhail Bakhtin, Lev Vygotsky, Yrjo Engestrom, Edwin Hutchins, and Charles Bazerman to ...


Knowing Each Other's Minds: Japanese And American Experts Share Knowledge , Lee Stanley Tesdell Jan 1999

Knowing Each Other's Minds: Japanese And American Experts Share Knowledge , Lee Stanley Tesdell

Retrospective Theses and Dissertations

International communication is often examined through the lens of miscommunication and grounded in the simplistic notion that effective international communication requires learning culture-wide rules. Culture-wide generalizations, however, don't work beyond the most elementary level. In fact, international communication is often characterized by understanding rather than miscommunication---knowledge sharing that may be influenced by interlocutors having similar knowledge and common purposes;Here I explore the question of what contributes to the ability of technical experts from different cultures to communicate with each other. I analyzed transcripts of face-to-face meetings between a Japanese Ministry of Agriculture official, Tatsuya Go, and six Iowa ...