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Speech and Rhetorical Studies Commons

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Theses/Dissertations

Rhetoric and professional communication

Business

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Full-Text Articles in Speech and Rhetorical Studies

Introducing Change: A Rhetorical Analysis Of The Early Communications In Mergers And Acquisitions , Janel M. Bloch Jan 2000

Introducing Change: A Rhetorical Analysis Of The Early Communications In Mergers And Acquisitions , Janel M. Bloch

Retrospective Theses and Dissertations

Change and uncertainty are integral elements of any organization, yet they are not easy to face and they elicit a wide range of responses among organizational members. This study uses a rhetorical approach to examine the communications directed to employees in one type of organizational change---mergers and acquisitions;Based on a review of the mergers and acquisitions, management, organizational behavior, and rhetoric and professional communication literature, I identify four major rhetorical challenges that need to be addressed in the early communications in mergers and acquisitions: setting the stage for cultural change, addressing emotions, dealing with uncertainty, and building an identity ...


Knowing Each Other's Minds: Japanese And American Experts Share Knowledge , Lee Stanley Tesdell Jan 1999

Knowing Each Other's Minds: Japanese And American Experts Share Knowledge , Lee Stanley Tesdell

Retrospective Theses and Dissertations

International communication is often examined through the lens of miscommunication and grounded in the simplistic notion that effective international communication requires learning culture-wide rules. Culture-wide generalizations, however, don't work beyond the most elementary level. In fact, international communication is often characterized by understanding rather than miscommunication---knowledge sharing that may be influenced by interlocutors having similar knowledge and common purposes;Here I explore the question of what contributes to the ability of technical experts from different cultures to communicate with each other. I analyzed transcripts of face-to-face meetings between a Japanese Ministry of Agriculture official, Tatsuya Go, and six Iowa ...


Workplace Genres: A Sociohistorical Study Of Communicative Practices In A Production Company , Mark Randol Zachry Jan 1998

Workplace Genres: A Sociohistorical Study Of Communicative Practices In A Production Company , Mark Randol Zachry

Retrospective Theses and Dissertations

Studies of communication in the workplace have traditionally addressed a limited set of formal texts (e.g., memos, proposals, procedures) and described how those texts circulate in more or less predictable systems. Consequently, many of our assumptions about professional communication activities depend on simple transactional or rhetorical models that do not take into account historical factors and conceptualize too narrowly;This study addresses social and historical variation in a single company's communicative habits from 1920 until 1985 to illustrate how rhetorical performances in the workplace operate in complex networks of activity. This study challenges formalist conceptions of professional communication ...


Development Of An International Written Communication Audit , Carol Christine Leininger Jan 1996

Development Of An International Written Communication Audit , Carol Christine Leininger

Retrospective Theses and Dissertations

Although localization, internationalization, and globalization efforts to meet international customers' product and information needs are accepted strategies in the US computer industry, the needs of second language (L2) English speakers are less directly addressed in the international workplace. Application of strategies similar to these three technical communication strategies may benefit international workplace communication;The international writing approaches represented by these three communication strategies are related to the global management strategies of organizations (e.g., ethnocentric, polycentric, geocentric). This categorization, based on Perlmutter and Hedlund, considers organizations' strategic missions and can be used to align management strategies with international writing approaches ...


Communication In A Rhetorical Corporation: An Ethnographic Study Of Change From Hierarchy To Self-Managed Teams , Jane M. Perkins Jan 1995

Communication In A Rhetorical Corporation: An Ethnographic Study Of Change From Hierarchy To Self-Managed Teams , Jane M. Perkins

Retrospective Theses and Dissertations

Based on three years of fieldwork in a "spin-off" software development company, this dissertation describes and discusses the impact on communication of current corporate restructuring. The ethnographic study focuses on the corporation's attempts to move from a hierarchical organizational structure to team-based management and on the communicative interactions that played a critical part in this change and were altered as a result. Motivated by disintegrating boundaries between the corporation, its coustomers, and its suppliers; by the breakdown of internal functional divisions into project teams; and by the altered power relationships between management and "knowledge workers," the corporation's employees ...