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Speech and Rhetorical Studies Commons

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Theses/Dissertations

Rhetoric and professional communication

Anthropology

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Full-Text Articles in Speech and Rhetorical Studies

Communication In A Rhetorical Corporation: An Ethnographic Study Of Change From Hierarchy To Self-Managed Teams , Jane M. Perkins Jan 1995

Communication In A Rhetorical Corporation: An Ethnographic Study Of Change From Hierarchy To Self-Managed Teams , Jane M. Perkins

Retrospective Theses and Dissertations

Based on three years of fieldwork in a "spin-off" software development company, this dissertation describes and discusses the impact on communication of current corporate restructuring. The ethnographic study focuses on the corporation's attempts to move from a hierarchical organizational structure to team-based management and on the communicative interactions that played a critical part in this change and were altered as a result. Motivated by disintegrating boundaries between the corporation, its coustomers, and its suppliers; by the breakdown of internal functional divisions into project teams; and by the altered power relationships between management and "knowledge workers," the corporation's employees ...