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Articles 1 - 30 of 30
Full-Text Articles in Other Communication
The Employees’ Perspective: Situational Leadership Style Flexibility And Effectiveness And Employee Performance In A Technological Organization, Merari Cortes
Walden Dissertations and Doctoral Studies
Poor employee performance can have adverse effects on business outcomes. Business leaders are concerned with poor performance, which can minimize profitability and negatively impact business sustainability. Grounded in the Situational Leadership II® model, the purpose of this quantitative correlational study was to examine the relationship between situational leadership style flexibility, effectiveness, and employee performance as perceived by employees, controlling for employee gender, job location, and tenure. A random sample of 99 technology company employees completed the Leader Behavior Analysis II®– Other and the Employee Job Performance measurement tools. Using hierarchical multilinear regression, employee gender, job location, and tenure were entered …
Perceptions Of Active Social Media Adults’ Mental Health After Participating Online With Uncivil Political Discourse With Out-Group Members, Bridgette Eastman
Perceptions Of Active Social Media Adults’ Mental Health After Participating Online With Uncivil Political Discourse With Out-Group Members, Bridgette Eastman
Walden Dissertations and Doctoral Studies
Online incivility that occurs in the comment sections of social media sites has become increasingly prevalent. Much of this incivility occurs in the context of political debate. Previous research has indicated that heated political debates online can lead to increased levels of emotional distress and that individuals have the capacity to become addicted to a variety of activities that take place on the internet. Using the theoretical lens of the social identity model of individuation effects, this study explored the impact of online political incivility on the mental health of individuals who engage in this type of behavior. This study …
Strategies That Improve Ux (User Experience) Design Through Product Innovation, Jibing Zhao
Strategies That Improve Ux (User Experience) Design Through Product Innovation, Jibing Zhao
Walden Dissertations and Doctoral Studies
User Experience (UX) design improvement can alter business results. Information technology (IT) company leaders are concerned with UX design improvement, as it is the number one indication of product innovation success and user satisfaction. Grounded in Christensen’s disruptive innovation theory, the purpose of the qualitative single case study was to explore strategies IT company leaders and UX designers used to identify critical UX design elements that lead to improved product innovations. The participants were five IT company leaders and a focus group of four UX designers employed by a sizeable telecom organization in Beijing, China. The data were collected from …
Strategies To Implement An Electronic Medical Records System In Health Care Organizations, Ashley Knott
Strategies To Implement An Electronic Medical Records System In Health Care Organizations, Ashley Knott
Walden Dissertations and Doctoral Studies
Despite the 2009 mandate from the U.S. Government that healthcare organizations adopt and implement electronic medical records (EMR) systems to avoid fines and take advantage of the benefits EMR systems provide, adoption of EMR systems in the United States has been low. Since 2011, medical facilities have received incentive payments if they demonstrated “meaningful use” of certified EMR systems; however, medical facilities unable to demonstrate meaningful use beginning in 2015 have faced up to 5% penalties. Grounded in the diffusion of innovation theory, the purpose of this qualitative single case study was to explore strategies that hospital project managers use …
Leveraging Electronic Alerts And Telemonitoring For Early Detection Of Maternal Hypertension, Philidah Seda
Leveraging Electronic Alerts And Telemonitoring For Early Detection Of Maternal Hypertension, Philidah Seda
Walden Dissertations and Doctoral Studies
AbstractThe United States has the highest maternal mortality rate among industrialized nations, and hypertension is one of the leading causes of maternal morbidity and mortality. Given that pregnancy-related hypertension can develop anytime during the perinatal period, and complications arising from this condition can cause harm, early detection is associated with better outcomes. Best practice alerts in the electronic health record and Blue-tooth-enabled medical devices linked to health information systems can provide real-time notification of critical values to health care professionals. This project evaluated the clinical usefulness of two health care technologies—preeclampsia e-alerts and remote blood pressure monitoring—in facilitating early detection …
A Qualitative Phenomenological Study Exploring Aviation Communication Experiences Of North American Pilots, Sonia Fay Bush
A Qualitative Phenomenological Study Exploring Aviation Communication Experiences Of North American Pilots, Sonia Fay Bush
Walden Dissertations and Doctoral Studies
Human factors contribute to approximately 75% of aviation accidents. The lack of effective flight deck communication has caused numerous aviation accidents which has resulted in the loss of many human lives. The specific management problem was that standardized flight deck communication of airline pilots may not be sufficient to prevent aviation accidents. The focus of the study was the lived flight deck communication experiences of North American pilots. Using the Observer Model of Communicology formed the conceptual framework for this study, 15 participants were selected, using purposive sampling. Data collection was accomplished via one-on-one interviews. Coding and thematic analysis were …
Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session
Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session
Walden Dissertations and Doctoral Studies
Virtual teams have become a cost-saving strategy for global collaboration and training, but trust and communication failures decrease overall performance. Business leaders who fail to understand the relationship between organizational trust, communication, and team performance undermine global virtual teams’ full potential. Grounded in the life cycle of virtual teams’ theory, the purpose of this quantitative correlational study was to examine the relationship between organizational trust, communication, and team performance within virtual teams in the information technology (IT) industry. Data were collected from survey responses of 48 virtual IT business leaders who work in the Washington, D.C. metro area. The results …
Public Perceptions Of Delays In The Release Of Police Body-Worn Camera Footage, Christopher L. Bush
Public Perceptions Of Delays In The Release Of Police Body-Worn Camera Footage, Christopher L. Bush
Journal of Sustainable Social Change
Delays in the release of police body-worn camera (BWC) video footage have amplified public concerns about police misconduct. People question law enforcement transparency when video from BWCs is not shared with the community in a timely manner. The qualitative case study explores the life experiences of the community and the victims’ family related to delays in the release of police BWC footage. Mettler and Sorelle’s policy feedback theory was used for the study’s theoretical framework. The research questions focus on understanding the lived experiences and perceptions of community relationships with law enforcement around transparency, communication, and information sharing. A qualitative …
Technology And Organizational Decision-Making: A Qualitative Case Study Approach, Brad Marcus Mcrae
Technology And Organizational Decision-Making: A Qualitative Case Study Approach, Brad Marcus Mcrae
Walden Dissertations and Doctoral Studies
Technology and communication skills simultaneously increase organizational productivity and decision-making. However, excessive use of technology to make decisions can diminish the added benefits that nonverbal communication can bring. The interpersonal sensitivity effects on perception of service quality model, face-to-face communication versus teleconferencing, the technology acceptance model, and decision-making were the conceptual framework of the study. The research questions examined how excessive use of technology to make decisions can diminish the added benefits that nonverbal communication can bring to organizational leadership decision-making. Employing an exploratory multiple case study design, organizational leaders from the Southern California region, ranging in seniority from team-leader …
Use Of Mobile Telephones: Experiences Of First Responders In Rural African Communities, James Harding
Use Of Mobile Telephones: Experiences Of First Responders In Rural African Communities, James Harding
Walden Dissertations and Doctoral Studies
Emergency medical technicians (EMTs) usually participate in disaster response in rural African communities. Disasters in African communities are often characterized by huge fatalities, which are associated with a slow pace of response. The use of information and communication technology in disaster response is recognized as an effective conduit for enhancing response. Previous research indicates the efficacy of the use of mobile telephones in disaster response in advance countries. However, there remains a critical gap in the available literature on the experiences of EMTs with the use of mobile telephones in disaster response in rural African communities. The purpose of this …
The Relationship Between Counselor Educator Technology Self-Efficacy And Distance Counseling Skills Education, Carrie Sue Dupont
The Relationship Between Counselor Educator Technology Self-Efficacy And Distance Counseling Skills Education, Carrie Sue Dupont
Walden Dissertations and Doctoral Studies
Grounded in Bandura's theory of self-efficacy, the purpose of this study was to examine if one aspect of counselor training, counselor educator self-efficacy with technology (SE), was associated with counselor educator teaching distance counseling skills in their classroom (INC). For this correlation study, 176 counselor educators in the United States with experience teaching a skills-based class completed an anonymous online survey. Survey data were used to assess if self-efficacy with technology and demographic data were related to the inclusion of distance counseling skills in the classroom. Point-biserial correlation and logistic regression analysis were used to examine relationships between SE, demographic …
Patient Views On Social Media Communication With Their Health Care Providers, Brenda Elaine Welch
Patient Views On Social Media Communication With Their Health Care Providers, Brenda Elaine Welch
Walden Dissertations and Doctoral Studies
Communication between patients and health care providers at hospital discharge is a critical factor that determines whether a patient understands their treatment plan and self-care instructions. Lack of effective health management after hospital discharge can decrease the quality of life for a patient and increase the likelihood of costly hospital readmission. The purpose of this phenomenological study was to explore factors affecting the receptivity of patients using social media as a platform for post discharge, provider-client communication, and assessment. This was explored using social presence theory. Twenty patients between 45 to 65 years of age, who received care from hospitals …
Successful Strategies For Retaining Profitability In An Education-Sector It Project, Cassandra Romae Middleton
Successful Strategies For Retaining Profitability In An Education-Sector It Project, Cassandra Romae Middleton
Walden Dissertations and Doctoral Studies
Many information technology (IT) project managers (PMs) and other business leaders lack effective strategies for enhancing communication among their project team members, thereby reducing profitability and organizational cohesion. The purpose of this multiple case study was to explore communication strategies that IT PMs used to successfully complete IT mobile device projects. The conceptual framework for this study was McQuail's mass communication, Craig's communication, and Deming's profound knowledge theory. Purposive sampling method was used to identify 6 successful IT PMs and leaders who worked at 2 leading educations settings located in southeastern South Carolina. Data gathered from the semistructured interviews and …
Information And Communications Technology Strategies For Improving Global Virtual Teams' Success Rates, Sadie Lee Soto
Information And Communications Technology Strategies For Improving Global Virtual Teams' Success Rates, Sadie Lee Soto
Walden Dissertations and Doctoral Studies
Ineffective strategies to integrate information and communication technology (ICT) to support global virtual teams (GVTs) have adversely affected organizations' performance. The purpose of this multiple case study was to explore the effective strategies participating GVT managers in 2 organizations in the United States used to integrate ICT to support teams' success. The population comprised managers in New York with at least 3 years of service integrating successful strategies in ICT to support GVT success. Transformational leadership theory was used as the conceptual framework for this study. The data collection process included asking 4 participants semistructured interview questions as well as …
Effective Marketing Strategies To Reach Mobile Users, Melissa R. Roy
Effective Marketing Strategies To Reach Mobile Users, Melissa R. Roy
Walden Dissertations and Doctoral Studies
Reaching users on mobile devices has never been more critical for retailers given the ubiquitous use of mobile devices. U.S. consumers who shop online are using personal computers less and mobile devices more when doing so. The purpose of this single case study was to explore mobile device marketing strategies used by retail marketing leaders to reach mobile users effectively. Rogers's diffusion of innovation theory provided the conceptual framework for the study. Participants included a purposeful sample of 8 marketing managers employed by a Fortune 1000 retail organization in the Pacific Northwest. Data collected via in-person, semistructured interviews and a …
Managerial Strategies Small Businesses Use To Prevent Cybercrime, Doreen Lynn Maahs
Managerial Strategies Small Businesses Use To Prevent Cybercrime, Doreen Lynn Maahs
Walden Dissertations and Doctoral Studies
Estimated worldwide losses due to cybercrime are approximately $375-575 billion annually, affecting governments, business organizations, economies, and society. With globalization on the rise, even small businesses conduct transactions worldwide through the use of information technology (IT), leaving these small businesses vulnerable to the intrusion of their networks. The purpose of this multiple case study was to explore the managerial strategies of small manufacturing business owners to protect their financial assets, data, and intellectual property from cybercrime. The conceptual framework was systems thinking and action theory. Participants included 4 small manufacturing business owners in the midwestern region of the United States. …
Internal Strategies For Assessing Communication Channel Effectiveness, Melvin E. Murphy
Internal Strategies For Assessing Communication Channel Effectiveness, Melvin E. Murphy
2017 Program & Posters
This qualitative multiple case study was designed to explore communication assessment strategies used in three law firms to improve message dissemination and channel efficiency. The findings revealed informal assessment strategies can sustain operations, indirect assessment strategies have a role, and efficient versus timely assessments could improve employee performance and morale.
Communication Strategies As Drivers Of Nonprofit Donor Retention, Tamieka Jameson
Communication Strategies As Drivers Of Nonprofit Donor Retention, Tamieka Jameson
2017 Program & Posters
Retaining loyal and engaged donors is a critical component of sustainability for nonprofit organizations. The purpose of this single-case study was to explore communication strategies used by senior leaders of a nonprofit organization. The findings of this case study may ensure leaders’ ability to serve and improve their communities by engaging at-risk youth in programs and activities designed to help them acquire performance arts skills, develop leadership skills, and improve their lives.
A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams
A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams
International Journal of Applied Management and Technology
First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single-case study was to explore the strategies retail supermarket managers have used to improve first-line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. Data were collected from semistructured interviews with four retail store manager participants with a successful record of improving first-line supervisor problem solving abilities. Based on inductive data analysis and methodological triangulation of the data collected, four themes emerged after the data analysis: (a) the importance of communicating expectations …
Reducing Technology Costs For Small Real Estate Businesses Using Cloud And Mobility, Linda Anne-Marie Mcintosh
Reducing Technology Costs For Small Real Estate Businesses Using Cloud And Mobility, Linda Anne-Marie Mcintosh
Walden Dissertations and Doctoral Studies
Increased client accessibility strategies, awareness of technology cost, and factors of third-party data security capabilities are elements small real estate business (SREB) owners need to know before adopting cloud and mobility technology. The purpose of this multiple case study was to explore the strategies SREB owners use to implement cloud and mobility products to reduce their technology costs. The target population consisted of 3 SREB owners who had experience implementing cloud and mobility products in their businesses in the state of Texas. The conceptual framework of this research study was the technology acceptance model theory. Semistructured interviews were conducted and …
The Role Of Facebook In The Exhibition Of Subclinical Narcissistic Traits, Megan Gramm
The Role Of Facebook In The Exhibition Of Subclinical Narcissistic Traits, Megan Gramm
Walden Dissertations and Doctoral Studies
Several psychological processes motivate the use of Facebook. The correlation between subclinical narcissistic traits and Facebook use has been examined, but the results have been inconsistent. The purpose of this study was to examine the relationship between Facebook use and the exhibition of subclinical narcissistic traits. The method for this study was meant to improve upon previous studies that used self-reported data by providing researchers with a technique to collect Facebook data from the personal pages of participants, with informed consent. Social learning theory provided the theoretical foundation for this study. This theory posits that new patterns of behavior can …
Collaboration Strategies To Reduce Technical Debt, Jeffrey Allen Miko
Collaboration Strategies To Reduce Technical Debt, Jeffrey Allen Miko
Walden Dissertations and Doctoral Studies
Inadequate software development collaboration processes can allow technical debt to accumulate increasing future maintenance costs and the chance of system failures. The purpose of this qualitative case study was to explore collaboration strategies software development leaders use to reduce the amount of technical debt created by software developers. The study population was software development leaders experienced with collaboration and technical debt at a large health care provider in the state of California. The data collection process included interviews with 8 software development leaders and reviewing 19 organizational documents relating to software development methods. The extended technology acceptance model was used …
Sports Content Viewership Motivations Across Digital Devices, Mark Henry
Sports Content Viewership Motivations Across Digital Devices, Mark Henry
Walden Dissertations and Doctoral Studies
U.S. advertisers spent over $2 billion on sporting events in 2014 directing advertisements towards consumers through digital devices used such as televisions, computers, smartphones, and tablets. The purpose of this cross-sectional study was to identify motivation factors that predict the intention to view sports content on digital devices. Knowing such factors is important for advertisers to prioritize distribution channels. Uses and gratification theory formed the theoretical framework for the study. The methodology adapted a survey that encapsulated 9 motives. The research questions examined what motives influenced sports viewership, what motives predicted the intention to view specific sports content, and the …
Factors Impacting Older Adults' Adoption Of Mobile Technology In Emergency Communications, William A. Scerra
Factors Impacting Older Adults' Adoption Of Mobile Technology In Emergency Communications, William A. Scerra
Walden Dissertations and Doctoral Studies
An increasing number of older adults must continue working, which requires that they maintain their competencies and work skills, including use of mobile technology (MT). However, little is known about older adult adoption of MT in relation to work. This study used Rogers's diffusion of innovation theory and Davis's technology acceptance model as a framework. The purpose of this exploratory sequential mixed methods study was to examine the experiences of older adults' who adopted MT in the emergency communications (EC) field. Participants came from an emergency services LinkedIn group. Data sources included surveys completed by 85 respondents and interviews of …
Adolescent Peer-Related Computer-Mediated Communication And Its Relationship To Social Anxiety, Neil Matthew Parker
Adolescent Peer-Related Computer-Mediated Communication And Its Relationship To Social Anxiety, Neil Matthew Parker
Walden Dissertations and Doctoral Studies
Adolescents are adopting computer-mediated communication (CMC) at a higher rate than any other age group, with CMC becoming integral to their social relationships. This is particularly significant given the role peer relationships play in adolescent mental health. The purpose of this quantitative, quasi-experimental study was to explore the relationship between adolescent CMC and social anxiety. The research was guided by Erikson's theory of psychosocial development and Kock's media naturalness theory. This multiwave panel study included a convenience sample of 58 adolescents ages 11 to 18. Surveys were completed on participant's social skills and introversion, and daily data were gathered on …
Examining The Relationship Between Parental Involvement And Mobile Technology Use, Toinette Marie Flowers
Examining The Relationship Between Parental Involvement And Mobile Technology Use, Toinette Marie Flowers
Walden Dissertations and Doctoral Studies
Understanding how mobile devices can enhance parent/teacher communication is important because parents play an important part in their children's learning. Research on parents' use of mobile devices to communicate with their children's teachers is limited. The purpose of this cross-sectional correlational study was to determine the relationships between parents' (a) knowledge of using mobile devices, (b) general use of mobile devices, (c) purpose for using mobile devices, (d) perceived ease of using mobile devices, (e) perceived usefulness of mobile devices, (f) attitude toward using mobile devices, and (g) use of mobile devices to communicate with teachers. The study was informed …
Computer Anxiety And Computer Self-Efficacy Of Older Adults, Elizabeth Diane Cooper-Gaiter
Computer Anxiety And Computer Self-Efficacy Of Older Adults, Elizabeth Diane Cooper-Gaiter
Walden Dissertations and Doctoral Studies
Many older adults (aged 55 and older) need training to acquire computer knowledge and skills. Using computers and the Internet could provide access to vital resources for improving older adults' health and maintaining their connections with family and society. This study examined 2 psychological constructs--computer anxiety and computer self-efficacy--that have been shown to impact a person's successful use of computers and related technology. Guided by Bandura's self-efficacy theory, which emphasizes the importance of adult learners being motivated and taking charge of their learning, this study examined the impact of a computer knowledge and skills workshop on older adults' computer anxiety …
An Exploration Of Wireless Networking And The Management Of Associated Security Risk, Helen Loretta Collins
An Exploration Of Wireless Networking And The Management Of Associated Security Risk, Helen Loretta Collins
Walden Dissertations and Doctoral Studies
The rapid expansion of wireless information technology (IT) coupled with a dramatic increase in security breaches forces organizations to develop comprehensive strategies for managing security risks. The problem addressed was the identification of security risk management practices and human errors of IT administrators, putting the organization at risk for external security intrusion. The purpose of this non-experimental quantitative study was to investigate and determine the security risk assessment practices used by IT administrators to protect the confidentiality and integrity of the organization's information. The research questions focused on whether the security risk management practices of IT administrators met or exceeded …
Veteran Educators' Perceptions Of The Internet's Impact On Learning And Social Development, Matthew Vincent Glowiak
Veteran Educators' Perceptions Of The Internet's Impact On Learning And Social Development, Matthew Vincent Glowiak
Walden Dissertations and Doctoral Studies
In a time where some 2.4 billion Internet users exist worldwide, children are increasingly impacted by the Internet's influence, both directly and indirectly. With technology now playing a significant role in childhood learning and social development, many unforeseen shifts are occurring that will ultimately impact lifespan development. Although researchers have provided mixed results concerning the impact of the Internet on learning and social development, the body of evidence indicates that veteran K-8 educators who are comfortable and experienced with the Internet view it more favorably. This grounded theory study systematically generated the multisystem technological engagement theory (MSTET) to explain the …
Project Management Competencies Leading To Technology Implementation Success At A Community College, Bradford Orcutt
Project Management Competencies Leading To Technology Implementation Success At A Community College, Bradford Orcutt
Walden Dissertations and Doctoral Studies
The problem addressed in this study was to understand the knowledge gap between project management competencies available and those needed for successful implementation of technology projects at a community college. The purpose of the qualitative study was to evaluate, compare, and analyze the performance of project managers of 2 large technology projects in a specific community college with respect to each other and what was known about achieving project success at a public institution of higher education (IHE). The research questions for this study examined the competencies exhibited by the project leaders, the success parameters established for the projects, and …