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Full-Text Articles in Social and Behavioral Sciences

Power And Negotiation: Review Of Current Evidence And Future Directions, Michael Schaerer, Laurel Teo, Nikhil Madan, Roderick I. Swaab Jun 2020

Power And Negotiation: Review Of Current Evidence And Future Directions, Michael Schaerer, Laurel Teo, Nikhil Madan, Roderick I. Swaab

Research Collection Lee Kong Chian School Of Business

This review synthesizes the impact of power on individual and joint negotiation performance. Although power generally has positive effects on negotiators’ individual performance (value claiming), recent work suggests that more power is not always beneficial. Taking a dyadic perspective, we also find mixed evidence for how power affects joint performance (value creation); some studies show that equal-power dyads create more value than unequal-power dyads, but others find the opposite. We identify the source of power, power distribution, and competitiveness as critical moderators of this relationship. Finally, we suggest that future research should move beyond studying alternatives in dyadic deal-making, identify ...


Low Power Individuals In Social Power Research: A Quantitative Review, Theoretical Framework, And Empirical Test, Michael Schaerer, Christilene Du Plessis, Andy J. Yap, Stefan Thau Nov 2018

Low Power Individuals In Social Power Research: A Quantitative Review, Theoretical Framework, And Empirical Test, Michael Schaerer, Christilene Du Plessis, Andy J. Yap, Stefan Thau

Research Collection Lee Kong Chian School Of Business

We examine the role of low-power individuals in social power research. A multi-method literature review reveals that low-power individuals may be insufficiently understood because many studies lack necessary control conditions that allow drawing inferences about low power, effects are predominantly attributed to high power, and qualitative reviews primarily focus on how high-power individuals feel, think, and behave. Challenging the assumption that low power tends to produce opposite consequences of high power, we highlight several similarities between the two states. Based on social exchange theories, we propose that unequal-power (vs. equal-power) relationships make instrumental goals, competitive attitudes, and exchange rules salient ...


Yelp’S Review Filtering Algorithm, Yao Yao, Ivelin Angelov, Jack Rasmus-Vorrath, Mooyoung Lee, Daniel W. Engels Aug 2018

Yelp’S Review Filtering Algorithm, Yao Yao, Ivelin Angelov, Jack Rasmus-Vorrath, Mooyoung Lee, Daniel W. Engels

SMU Data Science Review

In this paper, we present an analysis of features influencing Yelp's proprietary review filtering algorithm. Classifying or misclassifying reviews as recommended or non-recommended affects average ratings, consumer decisions, and ultimately, business revenue. Our analysis involves systematically sampling and scraping Yelp restaurant reviews. Features are extracted from review metadata and engineered from metrics and scores generated using text classifiers and sentiment analysis. The coefficients of a multivariate logistic regression model were interpreted as quantifications of the relative importance of features in classifying reviews as recommended or non-recommended. The model classified review recommendations with an accuracy of 78%. We found that ...


Study On Recovery Of Bad Social Media Reviews In The Hospitality Industry Using Project Management Principles, Franck Legrand Aug 2018

Study On Recovery Of Bad Social Media Reviews In The Hospitality Industry Using Project Management Principles, Franck Legrand

Dissertations and Theses

This research is about hotel guest recovery on social media. Whenever a guest has a bad experience during their stay, they share their opinion on social media. Negative reviews can damage hotel’s performance. This research seeks to gather information on the expectations of guest based on their personal experiences. Answering guests’ complaints on social media is a difficult task, as it requires an understanding of each guest personality traits. This thesis develops a methodology in order to understand the personality of guests, provide a clear response to answer the guests feedback on social media, help hotel managers to regain ...


Policies For The Deployment Of Renewable Energies: An Overview, Bernardo Sarti Jan 2018

Policies For The Deployment Of Renewable Energies: An Overview, Bernardo Sarti

Social Impact Research Experience (SIRE)

This paper seeks to explore a comprehensive set of policy tools to promote the deployment of renewable energy capacity. Previous papers have mainly considered one or a handful of policy tools at a time, hence the literature lacks a clear taxonomy of available options to policymakers and the latest findings regarding their effectiveness. The main method of research has been secondary, in other words, literature review, with which I have designed a framework for the different available policies. Based on the findings of numerous studies, I recommend feed-in tariffs as the most effective policy tool in promoting renewable capacity additions ...


#Reviewbowlinggreen: Food And Attractions Guide For International Students, Kanyawee Skulsillapakorn Jun 2017

#Reviewbowlinggreen: Food And Attractions Guide For International Students, Kanyawee Skulsillapakorn

Honors College Capstone Experience/Thesis Projects

Being in a different country, far away from home, surrounded by strangers that speak a different language than your mother tongue is daunting. Most international students often feel out of place when they arrive in America for the first time. What can we do to change international students’ perspective of Bowling Green from one of being a “boring, small town” to a vibrant growing community? This project will use social media platform like Facebook to promote restaurants and other attractions. Users can write reviews of restaurants, shops, and places to visit in Bowling Green. By including the hashtag #ReviewBowlingGreen on ...


Tourism And Recreation Trends And Outlook: Montana's Varied Traveler - A Look Into Quarterly Differences, Norma P. Nickerson, Megan Schultz Jan 2015

Tourism And Recreation Trends And Outlook: Montana's Varied Traveler - A Look Into Quarterly Differences, Norma P. Nickerson, Megan Schultz

Institute for Tourism and Recreation Research Publications

This report shows a Montana tourism and recreation outlook for 2015 and a review of 2014 data.


2014 A National Review Of Community Leadership Programs, Caster Family Center For Nonprofit And Philanthropic Research, University Of San Diego Oct 2014

2014 A National Review Of Community Leadership Programs, Caster Family Center For Nonprofit And Philanthropic Research, University Of San Diego

Nonprofit Leadership and Capacity Building

In May 2014, LEAD San Diego commissioned the Caster Center for Nonprofit and Philanthropic Research (Caster Center) to conduct a national review of organizations that support leadership development and civic engagement (i.e., community leadership programs). The Caster Center researched 32 such organizations and conducted phone interviews with 12 of them. The interviewed organizations included nine community leadership programs: six were independent nonprofits, two were nonprofits housed within a Chamber of Commerce, and one was a Chamber of Commerce program. The remaining interviews were with two statewide community leadership programs that were foundation funded and a university research center.


Towards An Organizational Model Of Occupational Health And Safety Management: A Review Of The Literature, Michael Zanko, Scott Burrows Mar 2014

Towards An Organizational Model Of Occupational Health And Safety Management: A Review Of The Literature, Michael Zanko, Scott Burrows

Michael Zanko

The enormous, tragic and largely unnoticed problem of workplace injuries and deaths continues to beset countries around the globe. Tripartite regulatory approaches to address the issues involved often place primary responsibility on employers’ management of health and safety (OHS) at the workplace. This paper seeks to ascertain how OHS management at the organizational level has been treated in the research literature. A review of thirteen leading management journals from 1994 to 2005 was conspicuous by the absence of interest in OHS management as the subject or field of study. An examination of six leading HRM journals over the same timeframe ...


Travel And Recreation In Montana: 2013 In Review And 2014 Outlook, Norma P. Nickerson Jan 2014

Travel And Recreation In Montana: 2013 In Review And 2014 Outlook, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Outlook for 2014 and Review of 2013.


Travel And Recreation: The Economics Of "We Like It Here!", Norma P. Nickerson Jan 2014

Travel And Recreation: The Economics Of "We Like It Here!", Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Outlook for 2014 and Review of 2013.


Montana Tourism Businesses: 2012 Review And 2013 Outlook, Norma P. Nickerson Jan 2013

Montana Tourism Businesses: 2012 Review And 2013 Outlook, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Outlook for 2013 and Review for 2012


Travel And Recreation: Jobs, Lifestyle, And Growth, Norma P. Nickerson Jan 2013

Travel And Recreation: Jobs, Lifestyle, And Growth, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Outlook for 2013.


Electronic Documentation In Residential Aged Care Facilities - A Review Of The Literature On Organisational Issues And Early Findings On Initial Conditions From A Case Study, Kieren Diment, Ping Yu, Karin H. Garrety Dec 2012

Electronic Documentation In Residential Aged Care Facilities - A Review Of The Literature On Organisational Issues And Early Findings On Initial Conditions From A Case Study, Kieren Diment, Ping Yu, Karin H. Garrety

Dr Ping Yu

This paper discusses the theoretical rationale for an empirical study of organisational change arising from introduction of electronic nursing documentation in residential aged care facilities. The study draws on a processual view of organisational change, which is related to the theory of complex adaptive systems. First we review existing literature on electronic nursing documentation with an organisational focus to provide a context to help outline the research aims of the present study. Then we describe a method to explore the hierarchical nature of the work environment based on the sociological theory of Institutional Ethnography. Finally we use this approach to ...


Online Information Values For Recreational Travellers: A Review Of Online Sources In Decision Making For An Unfamiliar Long Haul Destination, Robert Grant Dec 2012

Online Information Values For Recreational Travellers: A Review Of Online Sources In Decision Making For An Unfamiliar Long Haul Destination, Robert Grant

Robert Grant

Acquisition or purchase of travel arrangements involves an exchange of information which is theoretically suited for transfer from offline to online interaction. The ability to digitise material and ease access through searchability based on metatags (Reedy and Schullo, 2004, p 276) make the internet a potentially ideal medium for information gathering and exchange. This paper reviews the value of information sources for consumer decision making for a high involvement experience product with multiple and variable components and points to further research which help our understanding of the value of electronic networks.


Nonprofit Funding Agencies’ Review Of Grant Recipients, Siobain Mcilvain Nov 2012

Nonprofit Funding Agencies’ Review Of Grant Recipients, Siobain Mcilvain

Honors Theses - Providence Campus

Nonprofits need to be just as responsible as public corporations. Nonprofit funding agencies have the responsibility for evaluating the organizations they fund to make sure that they are operating with high integrity, maintaining strong internal controls, remaining financially stable, and overall being good stewards of the funds received. This paper will explain the criteria that a funding agency should follow in order to affect this process, as well as how a recipient nonprofit will benefit from following the criteria.


Electronic Documentation In Residential Aged Care Facilities - A Review Of The Literature On Organisational Issues And Early Findings On Initial Conditions From A Case Study, Kieren Diment, Ping Yu, Karin H. Garrety Aug 2012

Electronic Documentation In Residential Aged Care Facilities - A Review Of The Literature On Organisational Issues And Early Findings On Initial Conditions From A Case Study, Kieren Diment, Ping Yu, Karin H. Garrety

Karin Garrety

This paper discusses the theoretical rationale for an empirical study of organisational change arising from introduction of electronic nursing documentation in residential aged care facilities. The study draws on a processual view of organisational change, which is related to the theory of complex adaptive systems. First we review existing literature on electronic nursing documentation with an organisational focus to provide a context to help outline the research aims of the present study. Then we describe a method to explore the hierarchical nature of the work environment based on the sociological theory of Institutional Ethnography. Finally we use this approach to ...


Why Do Some Business Relationships Persist Despite Dissatisfaction? A Social Exchange Review, Venkata K. Yanamandram, Lesley White Jan 2012

Why Do Some Business Relationships Persist Despite Dissatisfaction? A Social Exchange Review, Venkata K. Yanamandram, Lesley White

Faculty of Commerce - Papers (Archive)

This paper reviews the relevant theories and marketing literature to develop a theoretical foundation for understanding the process and outcome of struggling business-to-business (B2B) customer relationships. Specifically, the paper provides a social exchange perspective of the factors that influence the likelihood of dissatisfied customers remaining in a present relationship by serving as deterrents to discontinuing the relationship. In doing so, the paper identifies the common features of, noteworthy differences among, and gaps in these theories. The paper also connects determinant factors to an outcome variable in order to explain what drives a customer in managing an unsatisfying business relationship, and ...


Travel And Recreation: Stories Behind The Trends, Norma P. Nickerson Jan 2012

Travel And Recreation: Stories Behind The Trends, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Trends for 2011.


Montana Tourism Businesses: 2011 Review And 2012 Outlook, Norma P. Nickerson, Jake Jorgenson Jan 2012

Montana Tourism Businesses: 2011 Review And 2012 Outlook, Norma P. Nickerson, Jake Jorgenson

Institute for Tourism and Recreation Research Publications

Outlook for 2012 and Review of 2011.


Electronic Documentation In Residential Aged Care Facilities - A Review Of The Literature On Organisational Issues And Early Findings On Initial Conditions From A Case Study, Kieren Diment, Ping Yu, Karin H. Garrety Jan 2010

Electronic Documentation In Residential Aged Care Facilities - A Review Of The Literature On Organisational Issues And Early Findings On Initial Conditions From A Case Study, Kieren Diment, Ping Yu, Karin H. Garrety

Faculty of Commerce - Papers (Archive)

This paper discusses the theoretical rationale for an empirical study of organisational change arising from introduction of electronic nursing documentation in residential aged care facilities. The study draws on a processual view of organisational change, which is related to the theory of complex adaptive systems. First we review existing literature on electronic nursing documentation with an organisational focus to provide a context to help outline the research aims of the present study. Then we describe a method to explore the hierarchical nature of the work environment based on the sociological theory of Institutional Ethnography. Finally we use this approach to ...


Information Literacy And The Workforce, Sharon A. Weiner Jan 2010

Information Literacy And The Workforce, Sharon A. Weiner

Libraries Faculty and Staff Presentations

This presentation is a review of reports on information literacy and the workforce. There is a substantial body of literature on information literacy in K-16 educational settings, but there is much less literature on implications for the workplace and job-related lifelong learning. The topical categories of the reports are: the importance of information literacy for the workforce; how information literacy differs in work and educational settings; and barriers to information literacy in the workplace. The presentation concludes with recommendations for practice and for further research.


Travel And Recreation: Visitors Attractied To Open Space, Wildlife, And Character, Norma P. Nickerson Jan 2010

Travel And Recreation: Visitors Attractied To Open Space, Wildlife, And Character, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Outlook for 2011 and Review of 2010.


Montana Tourism: 2010 Review And 2011 Outlook, Norma P. Nickerson Jan 2010

Montana Tourism: 2010 Review And 2011 Outlook, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Outlook for 2011 and Review for 2010.


Understanding Behaviour To Inform Water Supply Management In Developed Nations - A Review Of Literature, Conceptual Model And Research Agenda, Anna Hurlimann, Sara Dolnicar, Petra Meyer Jan 2009

Understanding Behaviour To Inform Water Supply Management In Developed Nations - A Review Of Literature, Conceptual Model And Research Agenda, Anna Hurlimann, Sara Dolnicar, Petra Meyer

Faculty of Commerce - Papers (Archive)

Water is a scarce resource in many parts of the developed world. Two solutions are possible to address water scarcity: conservation of existing resources, or the further production of water from new sources e.g. through recycling of wastewater or desalination of seawater. However, the main hurdle to implementation of many of these solutions is often viewed as a lack of public willingness to adopt these alternative water behaviours. Research in this area is therefore crucial. Yet, and possibly due to the interdisciplinary nature of such research, there is currently no comprehensive overview of what has been done before. This ...


Tourism Outlook: 2010, Norma P. Nickerson, Kara Grau Jan 2009

Tourism Outlook: 2010, Norma P. Nickerson, Kara Grau

Institute for Tourism and Recreation Research Publications

Outlook for 2010


Travel And Recreation: Outlook 2010 Concious Consumption, Norma P. Nickerson Jan 2009

Travel And Recreation: Outlook 2010 Concious Consumption, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Outlooks and Trends in 2010, Review of 2009.


Regional Integration In Asia And The Contribution Of Smes: A Review Of The Key Issues And Policy Imperatives, Charles Harvie Jan 2008

Regional Integration In Asia And The Contribution Of Smes: A Review Of The Key Issues And Policy Imperatives, Charles Harvie

Faculty of Commerce - Papers (Archive)

Over the past decade the economies of East Asia and APEC more generally have beenincreasingly opening up their markets, and in the process have achieved significantgains in exports and economic growth. In conjunction with this increased economicintegration, there has been increased recognition by regional governments of thepotential for a substantial increase in the participation by small businesses in thegeneration of regional income, employment, exports, investment and expandedeconomic growth. Advances in information and communications technology addcredence to this potential. In addition, developing economies are especially seeingsmall businesses as potential instruments for the alleviation of poverty and regionaldevelopment. While in developed economies ...


Travel And Recreation: Outlooks And Trends, Norma P. Nickerson Jan 2008

Travel And Recreation: Outlooks And Trends, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Outlooks and Trends in 2009, a Review of 2008.


Montana Tourism Outlook: 2009, Norma P. Nickerson, Melissa Bruns-Dubois, Kara Grau Jan 2008

Montana Tourism Outlook: 2009, Norma P. Nickerson, Melissa Bruns-Dubois, Kara Grau

Institute for Tourism and Recreation Research Publications

Outlooks for 2009 and Review of 2008.