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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Using Process Mapping To Assess And Improve Eresource Workflow, Kelly Smith
Using Process Mapping To Assess And Improve Eresource Workflow, Kelly Smith
Library Faculty and Staff Papers and Presentations
The Continuing Resources Team at Eastern Kentucky University Libraries has used a structured, collaborative process mapping approach to identify workflow problems and make improvements. We also identified better tools for sharing information that is needed by multiple staff members. Co-presented at the 2010 Charleston Confernece as part of the "Innovative Practices in Electronic Resources and Acquisition Management" preconference workshop.
Rethinking Linking: Breathing New Life Into Openurl, Cindi Trainor
Rethinking Linking: Breathing New Life Into Openurl, Cindi Trainor
Library Faculty and Staff Papers and Presentations
[manuscript] In this issue of Library Technology Reports, authors Cindi Trainor and Jason Price revisit OpenURL and library linking. The OpenURL framework for context-sensitive linking has been in use for a decade, during which library collections and users' behaviors have undergone radical change. This report examines how libraries can make use of web usability principles and data analysis to improve their local resolver installations and looks to the wider web for what the future of this integral library technology might hold.