Social and Behavioral Sciences Commons^™

Communicative Ai And Techno-Semiotic Mediatization: Understanding The Communicative Role Of The Machine, Göran Bolin

Human-Machine Communication

Mediatization discourse has so far mainly been centered on media from institutional or social-constructionist approaches. The technological developments within communications industries coupled with the wider societal process of datafication might, however, beg for dusting off the smaller, although the long-time existing, technological approach to mediatization as a complement to the two other approaches, in order to understand aspects of automation and human-machine communication. This theoretical article explores how existing mediatization approaches can refocus to include lessons learned from human-machine communication. The first section accounts for the main mediatization approaches. The second section discusses debates on communication, artificiality, and meaning-making. The …

Triggered By Socialbots: Communicative Anthropomorphization Of Bots In Online Conversations, Salla-Maaria Laaksonen, Kaisa Laitinen, Minna Koivula, Tanja Sihvonen

Human-Machine Communication

This article examines communicative anthropomorphization, that is, assigning of humanlike features, of socialbots in communication between humans and bots. Situated in the field of human-machine communication, the article asks how socialbots are devised as anthropomorphized communication companions and explores the ways in which human users anthropomorphize bots through communication. Through an analysis of two datasets of bots interacting with humans on social media, we find that bots are communicatively anthropomorphized by directly addressing them, assigning agency to them, drawing parallels between humans and bots, and assigning emotions and opinions to bots. We suggest that socialbots inherently have anthropomorphized characteristics and …

Chatgpt, Lamda, And The Hype Around Communicative Ai: The Automation Of Communication As A Field Of Research In Media And Communication Studies, Andreas Hepp, Wiebke Loosen, Stephan Dreyer, Juliane Jarke, Sigrid Kannengießer, Christian Katzenbach, Rainer Malaka, Michaela Pfadenhauer, Cornelius Puschmann, Wolfgang Schulz

Human-Machine Communication

The aim of this article is to more precisely define the field of research on the automation of communication, which is still only vaguely discernible. The central thesis argues that to be able to fully grasp the transformation of the media environment associated with the automation of communication, our view must be broadened from a preoccupation with direct interactions between humans and machines to societal communication. This more widely targeted question asks how the dynamics of societal communication change when communicative artificial intelligence—in short: communicative AI—is integrated into aspects of societal communication. To this end, we recommend an approach that …

“A Cog In A Wheel That Gets It Done”: A Qualitative Study Of The Experiences Of Faculty Seeking Administrator Support, Lakesha Anderson, Mattea A. Garcia

Journal of the Association for Communication Administration

This qualitative study sought to determine the stressors that motivate faculty to seek administrator support and examined faculty experiences of administrator support. Participants were 27 full- and part-time faculty members who completed a seven-item online questionnaire. Findings show that many participants felt unsupported by their administrator while navigating the stressful situations for which they sought help. This lack of support led to negative departmental cultures and faculty feeling insecure, undervalued, and isolated. This study highlights the need for policies and practices designed to build relationships between faculty and administrators. Efforts to improve the faculty-–administrator relationship can lead to increased understanding, …

A Typology Of Perceived Negative Course Evaluations, Heather Carmack, Leah E. Lefebvre

Journal of the Association for Communication Administration

Instructors and administrators continue to debate the merit and value of using course evaluations to assess instructor effectiveness and course outcomes, especially when students see course evaluations as satisfaction surveys where they can unload negative and/or hurtful comments directed at instructors. Little is known about instructors’ perceptions of negative course evaluations. This study qualitatively examined faculty’s (N = 90) perceptions of negative course evaluation qualitative comments. Using a grounded analyst-constructed typologies approach, three types of negative course evaluation comments were identified: professional, personal, and performance. These types of negative comments call into question the disconnection between what students and instructors …

Examining Patient-Physician Communication As A Form Of Mutual Persuasion Using The Conversational Argument Coding Scheme, Pritam Kanthala

Honors Undergraduate Theses

Communication between the patient and the physician in clinical encounters has traditionally been considered a passive interaction on the side of the patient, whereby the healthcare provider examines the patient's condition and circumstances, evaluates the situation, and prescribes a certain treatment plan or procedural solution that will heal the patient's ailment. However, recent research and fundamental communications understanding strongly emphasizes that effective communication is a two-way endeavor that ideally should involve input and insight from both sides of the conversation. Treating all clinical interactions as a one-way didactic experience where a provider usually goes through a checklist of commonalities would …

Propaganda, Criticism, And War: A Study Of Regime Criticism By Propagandists In War, Jack C. Seay

Honors Undergraduate Theses

This paper investigates when propagandists criticize their country's war effort, examining instances where propagandists openly criticize the regimes they are expected to support during an armed conflict. This is a unique and relatively unexplored angle on propaganda, differing from widespread research on the range of effects that propaganda has on a target population, the reasons behind using propaganda on a target population, and the methods propagandists use to raise support for a political authority. Understanding when propagandists criticize their country's war effort can mitigate their influence by helping audiences identify when and how propagandists use criticism to their advantage. The …

Uncommon And Non-Traditional Urban Relationship Strategies: From Relationship Loss To Relationship Recovery, Lasonya L. Moore

Journal of English Learner Education

With increasing student diversity across our nation, there is a growing need to scale up educational innovations related to building holistic relationships. Many students in K-12 public schools enter educational settings with uncommon and nontraditional ways of building and developing longitudinal relationships that allow students to thrive and not just survive. Specifically, teachers/educators feel ill-equipped and ill-trained to adequately support the increasing number of English learners(ELs) and Exceptional education students (specifically Students of Color (SOC) with emotional and behavioral disorders) identified in inclusive classrooms. Thus, there remains an urgent need to share uncommon and non-traditional strategies to develop and build …

Gender Negotiation Among People In Poly/Consensual Non-Monogamous Relationships, Vanessa Rijo - Sánchez

Honors Undergraduate Theses

In the United States, people are encouraged and even coerced by social forces to behave and interact according to rigid social mores that tend to privilege individuals from a specific gender, racial, and class backgrounds. As many theorists have stated, sexual, gender, and racial minorities navigate their lives experiencing oppression at different levels and at the intersections of different systems of inequality. The marginal social location of these identities often results in people re-defining the social meanings through which they construct their social lives. Although much research has been devoted to investigating the different ways in which people resist the …

A Content Analysis Of Jihadist Magazines: Theoretical Perspectives, Catalina M. Udani

Honors Undergraduate Theses

During its violent spread across the Middle East, the Islamic State of Iraq and Sham (ISIS) amassed both a local and international following in large part due to its usage of emergent media distribution. Beginning in 2014, ISIS’s Ministry of Media published an English-language magazine, Dabiq, disseminating its issues through online platforms. Dabiq and its successor Rumiyah both serve as propagandistic recruitment material for ISIS’s international community as well as broadcasting the message of the jihadist movement to ISIS’s enemies. This study analyzed ISIS’s publications using a qualitative content analysis in order to identify jihadist recruitment strategies through the perspectives …

The Effect Of Controlling Messages On Doctor-Patient Communication, Kayla A. Ladez

Honors Undergraduate Theses

The doctor-patient relationship is a very important aspect of a patient's health and wellbeing. It is a complex relationship that requires trust and understanding by both parties. Doctor shopping and changes in technology that allow patients to independently learn about their health have further complicated this relationship. This study looks at how participants perceive controlling language depending on the gender of the doctor. Participants were 339 University of Central Florida undergraduate students (112 men and 227 women, age M= 19.29, SD = 3.60) recruited through SONA. Participants first listened to a recording of a male or female doctor speaking to …

Learning From A Complex Communications Experiment In My Own Home, Carolyn Massiah

UCF Forum

I am living in what I believe is the most complex communications experiment that could be designed by researchers.

Improving The Cala's Social Media Experience: The First Cala Social Media Survey, Sai Deng, Melody Leung, Anlin Yang, Chenwei Zhao

Faculty Scholarship and Creative Works

The Chinese American Librarians Association (CALA) currently uses three social media channels, CALA Facebook, WeChat, and YouTube. In order to improve their presence and better serve the CALA members, CALA's first social media survey was conducted at the end of 2016 to seek feedback from its members and friends. This poster will present the background information for the survey, its methodology, findings, recommendations and follow-up. 18 questions were compiled, added to LimeSurvey and distributed to the CALA members via its Listserv. These questions attempted to address the users' social media usage, participation level, time spent on the CALA's social media …

Chinese American Librarians Association: Embracing Diversity And Outreaching To The Global Community, Sai Deng, Ying Zhang

Faculty Scholarship and Creative Works

No abstract provided.

Nurse Perceived Barriers To Effective Nurse-Client Communication, Sara J. Brandenburg

Honors Undergraduate Theses

Successful client care depends on effective nurse-client communication. It is essential in meeting clients' needs, providing quality care, and maximizing positive client outcomes. The intent of this thesis was to explore nurse perceived barriers to effective nurse-client communication. A literature review was conducted and nine articles were identified as addressing nurse perceived barriers to communication. Four major barriers were identified: nurse comfort and knowledge, environment, time, and culture and language. Research on interventions to address nurses' perceptions of barriers to effective nurse-client communication may provide a better understanding of communication barriers and address issues created by ineffective communication with clients.

A History And Analysis Of Cala's Social Media, Sai Deng, Xiao Hu

Faculty Scholarship and Creative Works

Under the rapid development of social media and social networking sites, a number of social media channels have been deeply integrated into people's professional and private lives. The Chinese American Librarians Association (CALA), started its social media presence in 2012 with Facebook, and then expanded to YouTube and WeChat. While CALA's Facebook and YouTube channel are more public and social platforms for its news, announcements and documents, its WeChat group is more of an informal space for sharing news and embarking discussions. This poster will look into the various aspects of these social media channels and provide statistical and textual …

Social Media For Librarians And Users, A Global Perspective, Sai Deng, Ying Zhang, Jing Xu

Faculty Scholarship and Creative Works

Social media has increasingly become an integral part of our personal and professional lives worldwide, and it revolutionizes how we communicate and share information. Libraries and librarians are early adopters and proponents for the use of social media. In countries such as China, social media has gained momentum in the recent years, and particularly in colleges and libraries.

This poster first investigates social media's presences and applications especially in university libraries in the U.S. and in China. The two countries use different social media apps such as WeChat, Facebook, Twitter, Weibo and Blog. It then focuses on a case study …

Classroom Projects As Embodied And Embedded Outcomes Assessment, Garnet C. Butchart, Margaret Mullan

Journal of the Association for Communication Administration

Although educators already recognize the value in engaging student learning through classroom projects and service-learning, assessment of student learning through classroom projects may be accompanied by a shift of attention from mastery of ideas to embodied knowledge. We argue that embodiment is the basic semiotic condition of being human—of being both an expressive and perceptive (communicative) being among others. Linking this philosophy of communication principle to the topic of assessment, the article offers assessment research a focus of attention on learning settings: from embodiment as learning context, to the built environment of classrooms, as well as to group interaction. We …

Dog Ownership As A Catalyst Of Conflict And Relationship Maintenance In Romantic Relationships, Ashley Elrick

Electronic Theses and Dissertations

Pets are a common aspect of life for many Americans. In 2012, 36.5% of American household owned dogs and 30.4% owned cats (American Veterinary Medical Foundation, 2012). The purpose on this study was to explore the influence of dog ownership on romantic relationships. Specifically, this thesis investigates how dog ownership acts as a catalyst of relational maintenance and conflict behavior in interactions about the couple's dog. No prior research has been conducted on the role dogs' play in enacting relational maintenance or conflict in romantic relationships, so it is unclear if there is an influence to the these behaviors. This …

The Undergraduate Teaching Assistant: Scholarship In The Classroom, Sarah M. Flinko, Ronald C. Arnett

Journal of the Association for Communication Administration

This essay casts the role of the Undergraduate Teaching Assistant (UTA) within a Kantanian sense of imagination—the not yet pushes off of the actual and the tangible (Kant, 1781/1963). The UTA accesses a temporal glimpse into a professional scholar/teacher vocation through experience in a lived context that unites teaching and scholarship. The role of the UTA offers what Martin Buber (1965/1988) called “imagining the real” (p. 60), a moment of creative ingenuity that begins with the doing of concrete tasks within the profession.

Cat Got Your Tongue? (The Lost Art Of Conversation), Rebekah Mccloud

UCF Forum

My mother and I were eating dinner recently at her favorite restaurant. We spent several hours talking, laughing and enjoying our meal.

Hidden In Plain Sight: Development And Testing Of A Model To Evaluate Political Leadership Tactics, Albert Citron

Electronic Theses and Dissertations

This thesis analyzes the kinds of verbal and nonverbal signals elites manifest to show leadership qualities. Launching from Max Weber’s conceptual framework of charisma as a power term and Harold Lasswell’s study of propaganda, this study takes a multidisciplinary approach to studying political leadership with elements of communication methodology and an ontological basis in evolutionary psychology. The study’s goal is to offer a framework for defining and evaluating the diverse signal patterns employed by political elites in three real-life situations. These are the Malta Summit, the 1992 Virginia Presidential Debate, and the 2012 South Carolina Republican Presidential Primary. The cases …

How Emoticons Affect Leader-Member Exchange, Jennifer Loglia

Electronic Theses and Dissertations

Emoticons have been shown to be the nonverbal cues of computer-mediated communication and could therefore be a rich source of information, but they are not used in the workplace because they are considered unprofessional. This study aimed to look at the effects of emoticons on relationships, specifically between a leader and member. Participants were asked to read a fake email from a fake boss and answer several questions in regard to leader-member exchange, affective presence, perceived message positivity, perceived masculinity/femininity of the fake boss, and perceived professionalism. This study found that the use of a positive emoticon in an email …

An Investigation Of Boaters' Attitudes Toward And Usage Of Targeted Mobile Apps, Kamra Bowerman

Electronic Theses and Dissertations

The purpose of this study was to understand boaters’ adoption and usage of smartphones and mobile apps as well as to obtain their opinion on potential features of a targeted mobile app being developed as part of a broader interdisciplinary Florida Sea Grant outreach project. Data were gathered from an online survey of a sample of 164 boaters from the surrounding Central Florida area. In contrast with previous empirical mobile app studies, many respondents reported using mobile apps for information-seeking versus escape gratifications. Further more than half of the respondents’ age sixty-five and over indicated using smartphones and mobile apps. …

Chairs Mentoring Faculty Colleagues, Jeff Kerssen-Griep

Journal of the Association for Communication Administration

Many academics struggle to manage the changes that come with suddenly being responsible for chairing a group of peers. As in skilled classroom instruction, leading an academic unit invokes specific structural, strategic, tactical, and interpersonal abilities. New chairs often quickly have to add ways of thinking and acting that are beyond the precise expertise that got them to that point in the first place. With our focus on understanding process, communication scholars may be better equipped than some others to understand this role shift’s dynamics, but often we struggle as mightily as our chemist or engineering or nursing peers to …

Rethinking The Classroom: One Department’S Attempt To Connect Student Learning And National Events, John A. Mcarthur

Journal of the Association for Communication Administration

Communication programs have a rich anecdotal history of connecting student learning to real-world experience. Yet, the same programs, including ours, often privilege classroom-based instruction and instructor-led experiential learning over other types of experiences. When community organizers announced a national mega-event for our city, faculty in our communication department knew that we wanted to use it as a learning experience. We brainstormed ideas, most of which were classroom- and semester-based concepts typical of traditional topics courses. But, one of our faculty members suggested that we think outside of the concept of classroom. What resulted was a unique experience unlike any we …

Meme World Syndrome: A Critical Discourse Analysis Of The First World Problems And Third World Success Internet Memes, Robert Chandler

Electronic Theses and Dissertations

This thesis applies the theory and method of Critical Discourse Analysis (CDA) to examine the ideological components of the First World Problems (FWP) and Third World Success (TWS) Internet memes. Drawing on analytical concepts from CDA and related perspectives, such as multimodal discourse analysis and social semiotics, the paper analyzes the visual and textual elements of a sample of the FWP and TWS memes. The paper argues that the text and images featured in the memes are ideologically salient and discursively construct oppositional binaries between “us” and “them” in terms of wealth disparity.

Keeping Church Goers Motivated: Church Worship Communication Study, Anne Trelstad

Electronic Theses and Dissertations

At a time when mainline Protestant churches in America are concerned with stagnant or declining worship attendance (Duin, 2008) a better understanding of worshippers' motivations could help church leaders plan and create positive worship experiences (Katt & Trelstad, 2009). This study extends the scope of the previous research of Katt and Trelstad by employing a larger sample of purposively selected churches. It attempts to more clearly answer the following question more clearly: What types of incidents serve as motivator and de-motivator factors in the church worship service setting? A sample of 105 church members from thirty-eight churches participated in a …

A Qualitative Investigation Of Adolescent Females' Use Of Social Networking Websites, Janine Pate

Electronic Theses and Dissertations

The aim of the present study was to explore the ways adolescent females, age 14 through 17, utilized social networking websites such as MySpace and Facebook for communication, self-presentation and identity development purposes. Uses and gratifications theory served as a framework for identifying the participants' motivations for heavily using these websites, which allow users to post pictures, interests and updates for their friends to view and interact with online. Using a qualitative method, one preliminary focus group and ten in-depth interviews were conducted, totaling fifteen female participants between the ages of 14 and 17. Interview questions covered topics such as …

Increasing Parental Awareness And Monitoring: The Development And Evaluation Of A Web-Based Program To Empower Parents To Reduce, Pamela Brown

Electronic Theses and Dissertations

Parent attitudes about underage alcohol use and parent monitoring of the activities of their adolescent children have been found to be directly related to the likelihood of underage alcohol use. Unfortunately, there are relatively few programs or resources available to parents to assist them to reduce their children's potential for early and problematic alcohol involvement. In an effort to address this need, the present project entailed the development and evaluation of a web-based psychoeducational program entitled, Increasing Parental Awareness and Monitoring (iPAM). This online program begins to fill the gap in effective and convenient programming focused on development of parent …