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Transforming Resource Sharing Services At An Australian Academic Library: The Case Of The University Of Wollongong, Rebecca Daly, Liz Baker, Lisa M. Mcintosh

Senior Deputy Vice-Chancellor and Deputy Vice-Chancellor (Education) - Papers

In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services within a defined physical and budgetary environment. As a result of the review, the existing Millennium Interlibrary Loan and Ariel software hosting the service were replaced by the Relais ILL system. The most cost-effective and relevant methods for supporting the research needs of the university were achieved through subscriptions with …