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Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

2012

University of South Florida

Burnout

Articles 1 - 2 of 2

Full-Text Articles in Social and Behavioral Sciences

The Relationships Between Individual Characteristics, Work Factors, And Emotional Labor Strategies In The Prediction Of Burnout Among Mental Health Service Providers, Jessica Belle Handelsman Jan 2012

The Relationships Between Individual Characteristics, Work Factors, And Emotional Labor Strategies In The Prediction Of Burnout Among Mental Health Service Providers, Jessica Belle Handelsman

Graduate Theses and Dissertations

Relatively few empirical studies in the professional burnout literature have examined mental health providers (MHPs). Research on other professional groups has demonstrated that certain emotion regulation strategies, known as emotional labor (i.e., deep acting and surface acting), are common responses to perceived display rules (i.e., professional guidelines for emotional expression), and are differentially associated with burnout. The present study aimed to fill a gap in the literature by evaluating the empirical links between work stressors (i.e., role conflict, role ambiguity, and lack of autonomy), personality (i.e., extraversion), emotional labor (i.e., surface acting and deep acting ...


Occupational Stressors Among Providers Of Hiv Prevention And Support Services, Mackenzie Kaye Rapp Jan 2012

Occupational Stressors Among Providers Of Hiv Prevention And Support Services, Mackenzie Kaye Rapp

Graduate Theses and Dissertations

Much literature has documented the high levels of burnout, stress, and grief in HIV physicians and nurses due to the challenging nature of the chronic, fatal disease with which they deal on a daily basis. Providers of social and HIV prevention services face similar challenges while working with stigmatized, terminally ill clients. However, since these latter occupations deal with social, rather than clinical interventions, their experiences may differ from those of medical personnel. Through open-ended interviews with HIV counselors, educators, case managers, and outreach workers, this exploratory study assesses the occupational stressors of providers of social and HIV prevention services ...