Open Access. Powered by Scholars. Published by Universities.®

Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 30 of 45

Full-Text Articles in Social and Behavioral Sciences

User Taglines: Alternative Presentations Of Expertise And Interest In Social Media, Hemant Purohit, Alex Dow, Omar Alonso, Lei Duan, Kevin Haas Dec 2012

User Taglines: Alternative Presentations Of Expertise And Interest In Social Media, Hemant Purohit, Alex Dow, Omar Alonso, Lei Duan, Kevin Haas

Kno.e.sis Publications

Web applications are increasingly showing recommended users from social media along with some descriptions, an attempt to show relevancy - why they are being shown. For example, Twitter search for a topical keyword shows expert twitterers on the side for 'whom to follow'. Google+ and Facebook also recommend users to follow or add to friend circle. Popular Internet newspaper- The Huffington Post shows Twitter influencers/ experts on the side of an article for authoritative relevant tweets. The state of the art shows user profile bios as summary for Twitter experts, but it has issues with length constraint imposed by user …


Are Twitter Users Equal In Predicting Elections? A Study Of User Groups In Predicting 2012 U.S. Republican Primaries, Lu Chen, Wenbo Wang, Amit P. Sheth Dec 2012

Are Twitter Users Equal In Predicting Elections? A Study Of User Groups In Predicting 2012 U.S. Republican Primaries, Lu Chen, Wenbo Wang, Amit P. Sheth

Kno.e.sis Publications

Existing studies on predicting election results are under the assumption that all the users should be treated equally. However, recent work [14] shows that social media users from different groups (e.g., “silent majority” vs. “vocal minority”) have significant differences in the generated content and tweeting behavior. The effect of these differences on predicting election results has not been exploited yet. In this paper, we study the spectrum of Twitter users who participate in the on-line discussion of 2012 U.S. Republican Presidential Primaries, and examine the predictive power of different user groups (e.g., highly engaged users vs. lowly engaged users, right-leaning …


The Ssn Ontology Of The W3c Semantic Sensor Network Incubator Group, Michael Compton, Payam Barnaghi, Luis Bermudez, Raul Garcia-Castro, Oscar Corcho, Simon Cox, John Graybeal, Manfred Hauswirth, Cory Andrew Henson, Arthur Herzog, Vincent Huang, Krzysztof Janowicz, W. David Kelsey, Danh Le Phuoc, Laurent Lefort, Myriam Leggieri, Holger Neuhaus, Andriy Nikolov, Kevin Page, Alexandre Passant, Amit P. Sheth, Kerry Taylor Dec 2012

The Ssn Ontology Of The W3c Semantic Sensor Network Incubator Group, Michael Compton, Payam Barnaghi, Luis Bermudez, Raul Garcia-Castro, Oscar Corcho, Simon Cox, John Graybeal, Manfred Hauswirth, Cory Andrew Henson, Arthur Herzog, Vincent Huang, Krzysztof Janowicz, W. David Kelsey, Danh Le Phuoc, Laurent Lefort, Myriam Leggieri, Holger Neuhaus, Andriy Nikolov, Kevin Page, Alexandre Passant, Amit P. Sheth, Kerry Taylor

Kno.e.sis Publications

The W3C Semantic Sensor Network Incubator group (the SSN-XG) produced an OWL 2 ontology to describe sensors and observations — the SSN ontology, available at http://purl.oclc.org/NET/ssnx/ssn. The SSN ontology can describe sensors in terms of capabilities, measurement processes, observations and deployments. This article describes the SSN ontology. It further gives an example and describes the use of the ontology in recent research projects.


Demonstration: Dynamic Sensor Registration And Semantic Processing For Ad-Hoc Mobile Environments (Semmob), Pramod Anantharam, Gary Alan Smith, Josh Pschorr, Krishnaprasad Thirunarayan, Amit P. Sheth Nov 2012

Demonstration: Dynamic Sensor Registration And Semantic Processing For Ad-Hoc Mobile Environments (Semmob), Pramod Anantharam, Gary Alan Smith, Josh Pschorr, Krishnaprasad Thirunarayan, Amit P. Sheth

Kno.e.sis Publications

SemMOB enables dynamic registration of sensors via mobile devices, search, and near real-time inference over sensor observations in ad-hoc mobile environments (e.g., fire fighting). We demonstrate SemMOB in the context of an emergency response use case that requires automatic and dynamic registrations of sensor devices and annotation of sensor observations, decoding of latitude-longitude information in terms of human sensible names, fusion and abstraction of sensor values using background knowledge, and their visualization using mash-up.


Using Social Influence To Predict Subscriber Churn, Derek Doran, Veena Mendiratta, Chitra Phadke, Dan Kushnir, Huseyin Uzunalioglu Nov 2012

Using Social Influence To Predict Subscriber Churn, Derek Doran, Veena Mendiratta, Chitra Phadke, Dan Kushnir, Huseyin Uzunalioglu

Kno.e.sis Publications

The saturation of mobile phone markets has resulted in rising costs for operators to obtain new customers. These operators thus focus their energies on identifying users that will churn so they can be targeted for retention campaigns. Typical churn prediction algorithms identify churners based on service usage metrics, network performance indicators, and demographic information. Social and peer-influence to churn, however, is usually not considered. In this paper, we describe a new churn prediction algorithm that incorporates the influence churners spread to their social peers. Using data from a major service provider, we show that social influence improves churn prediction and …


Understanding User Triads On Facebook, Derek Doran, Alberta De La Rosa Algarin, Swapna S. Gokhale Nov 2012

Understanding User Triads On Facebook, Derek Doran, Alberta De La Rosa Algarin, Swapna S. Gokhale

Kno.e.sis Publications

Contemporary approaches that analyze user behavior on online social networks only consider interactions among dyads, which are pairs of directly connected users. A large body of sociological work, however, suggests that mutual connections among users can influence their activities, leading to differences between two- and three-way interactions. This paper explores the dynamics of triads among Facebook users based on the wall posts from the New Orleans regional network. Initially, each connection is categorized as a close friendship or an acquiantance, contingent on the number of wall posts exchanged. Subsequently, the impact of different types of connections comprising triads is examined …


How I Would Like Semantic Web To Be, For My Children., Raghava Mutharaju Nov 2012

How I Would Like Semantic Web To Be, For My Children., Raghava Mutharaju

Kno.e.sis Publications

Semantic Web, since its inception, has gone through lot of developments in its relatively nascent existence; right from people's perception, to the standards and to its adoption by the industry and more importantly by the scientific community. This impressive growth only seems to increase. In this paper, we project this growth to the next 10 years and highlight some of the facets on which Semantic Web could have a major impact on. We also present the challenges that Semantic Web and its community has to deal with in order to get there.


An Efficient Bit Vector Approach To Semantics-Based Machine Perception In Resource-Constrained Devices, Cory Andrew Henson, Krishnaprasad Thirunarayan, Amit P. Sheth Nov 2012

An Efficient Bit Vector Approach To Semantics-Based Machine Perception In Resource-Constrained Devices, Cory Andrew Henson, Krishnaprasad Thirunarayan, Amit P. Sheth

Kno.e.sis Publications

The primary challenge of machine perception is to define efficient computational methods to derive high-level knowledge from low-level sensor observation data. Emerging solutions are using ontologies for expressive representation of concepts in the domain of sensing and perception, which enable advanced integration and interpretation of heterogeneous sensor data. The computational complexity of OWL, however, seriously limits its applicability and use within resource-constrained environments, such as mobile devices. To overcome this issue, we employ OWL to formally define the inference tasks needed for machine perception – explanation and discrimination – and then provide efficient algorithms for these tasks, using bit-vector encodings …


Iexplore: Interactive Browsing And Exploring Biomedical Knowledge, Vinh Nguyen, Olivier Bodenreider, Jagannathan Srinivasan, Todd Minning, Thomas Rindflesch, Bastien Rance, Ramakanth Kavuluru, Himi Yalamanchili, Krishnaprasad Thirunarayan, Satya S. Sahoo, Amit P. Sheth Nov 2012

Iexplore: Interactive Browsing And Exploring Biomedical Knowledge, Vinh Nguyen, Olivier Bodenreider, Jagannathan Srinivasan, Todd Minning, Thomas Rindflesch, Bastien Rance, Ramakanth Kavuluru, Himi Yalamanchili, Krishnaprasad Thirunarayan, Satya S. Sahoo, Amit P. Sheth

Kno.e.sis Publications

We present iExplore, a Semantic Web based application that helps biomedical researchers study and explore biomedical knowledge interactively. iExplore uses the Biomedical Knowledge Repository (BKR), which integrates knowledge from various sources ranging from information extracted from biomedical literature (from PubMed) to many structured vocabularies in the Unified Medical Language System (UMLS). The current version of BKR provides a unified provenance representation for 12 million semantic predications (triples with a predicate connecting a subject and an object) derived from 87 vocabulary families in the UMLS and 14 million predications extracted from 21 million PubMed abstracts. To engage the domain experts in …


Privacy Preserving Boosting In The Cloud With Secure Half-Space Queries, Shumin Guo, Keke Chen Oct 2012

Privacy Preserving Boosting In The Cloud With Secure Half-Space Queries, Shumin Guo, Keke Chen

Kno.e.sis Publications

This paper presents a preliminary study on the PerturBoost approach that aims to provide efficient and secure classifier learning in the cloud with both data and model privacy preserved.


Computing Perception From Sensor Data, Payam Barnaghi, Frieder Ganz, Cory Andrew Henson, Amit P. Sheth Oct 2012

Computing Perception From Sensor Data, Payam Barnaghi, Frieder Ganz, Cory Andrew Henson, Amit P. Sheth

Kno.e.sis Publications

This paper describes a framework for perception creation from sensor data. We propose using data abstraction techniques, in particular Symbolic Aggregate Approximation (SAX), to analyse and create patterns from sensor data. The created patterns are then linked to semantic descriptions that define thematic, spatial and temporal features, providing highly granular abstract representation of the raw sensor data. This helps to reduce the size of the data that needs to be communicated from the sensor nodes to the gateways or highlevel processing components. We then discuss a method that uses abstract patterns created by SAX method and occurrences of different observations …


A Tableau Algorithm For Description Logics With Nominal Schema, Adila Krisnadhi, Pascal Hitzler Sep 2012

A Tableau Algorithm For Description Logics With Nominal Schema, Adila Krisnadhi, Pascal Hitzler

Computer Science and Engineering Faculty Publications

We present a tableau algorithm for the description logic ALCOV. This description logic is obtained by extending the description logic ALCO with the expressive nominal schema construct that enables DL-safe datalog with predicates of arbitrary arity to be covered within the description logic framework. The tableau algorithm provides a basis to implement a delayed grounding strategy which was not facilitated by earlier versions of decision procedures for satisfiability in expressive description logics with nominal schemas.


Recent Advances In Integrating Owl And Rules, Matthias Knorr, David Carral Martinez, Pascal Hitzler, Adila A. Krisnadhi, Frederick Maier, Cong Wang Sep 2012

Recent Advances In Integrating Owl And Rules, Matthias Knorr, David Carral Martinez, Pascal Hitzler, Adila A. Krisnadhi, Frederick Maier, Cong Wang

Computer Science and Engineering Faculty Publications

As part of the quest for a unifying logic for the Semantic Web Technology Stack, a central issue is finding suitable ways of integrating description logics based on the Web Ontology Language (OWL) with rule-based approaches based on logic programming. Such integration is difficult since naive approaches typically result in the violation of one or more desirable design principles. For example, while both OWL 2 DL and RIF Core (a dialect of the Rule Interchange Format RIF) are decidable, their naive union is not, unless carefully chosen syntactic restrictions are applied.

We report on recent advances and ongoing work by …


Reconciling Owl And Non-Monotonic Rules For The Semantic Web, Matthias Knorr, Pascal Hitzler, Frederick Maier Aug 2012

Reconciling Owl And Non-Monotonic Rules For The Semantic Web, Matthias Knorr, Pascal Hitzler, Frederick Maier

Computer Science and Engineering Faculty Publications

We propose a description logic extending SROIQ (the description logic underlying OWL 2 DL) and at the same time encompassing some of the most prominent monotonic and nonmonotonic rule languages, in particular Datalog extended with the answer set semantics. Our proposal could be considered a substantial contribution towards fulfilling the quest for a unifying logic for the Semantic Web. As a case in point, two non-monotonic extensions of description logics considered to be of distinct expressiveness until now are covered in our proposal. In contrast to earlier such proposals, our language has the 'look and feel' of a description logic …


Using Attribute Behavior Diversity To Build Accurate Decision Tree Committees For Microarray Data, Qian Han, Guozhu Dong Aug 2012

Using Attribute Behavior Diversity To Build Accurate Decision Tree Committees For Microarray Data, Qian Han, Guozhu Dong

Kno.e.sis Publications

DNA microarrays (gene chips), frequently used in biological and medical studies, measure the expressions of thousands of genes per sample. Using microarray data to build accurate classifiers for diseases is an important task. This paper introduces an algorithm, called Committee of Decision Trees by Attribute Behavior Diversity (CABD), to build highly accurate ensembles of decision trees for such data. Since a committee's accuracy is greatly influenced by the diversity among its member classifiers, CABD uses two new ideas to "optimize" that diversity, namely (1) the concept of attribute behavior–based similarity between attributes, and (2) …


Twitris+: Social Media Analytics Platform For Effective Coordination, Gary Alan Smith, Amit P. Sheth, Ashutosh Sopan Jadhav, Hemant Purohit, Lu Chen, Michael Cooney, Pavan Kapanipathi, Pramod Anantharam, Pramod Koneru, Wenbo Wang Jul 2012

Twitris+: Social Media Analytics Platform For Effective Coordination, Gary Alan Smith, Amit P. Sheth, Ashutosh Sopan Jadhav, Hemant Purohit, Lu Chen, Michael Cooney, Pavan Kapanipathi, Pramod Anantharam, Pramod Koneru, Wenbo Wang

Kno.e.sis Publications

Twitris+ is a Semantic Social Media analytics platform to provide technologies for analyzing large-scale social media streams across Spatio-Temporal-Thematic (STT) and People-Content-Network (PCN) dimensions. It provides holistic situational awareness from one interface and enables organizational actors to engage in well-coordinated ways for desired tasks during emergency response.


The Latent Maximum Entropy Principle, Shaojun Wang, Dale Schuurmans, Yunxin Zhao Jul 2012

The Latent Maximum Entropy Principle, Shaojun Wang, Dale Schuurmans, Yunxin Zhao

Kno.e.sis Publications

We present an extension to Jaynes’ maximum entropy principle that incorporates latent variables. The principle of latent maximum entropy we propose is different from both Jaynes’ maximum entropy principle and maximum likelihood estimation, but can yield better estimates in the presence of hidden variables and limited training data. We first show that solving for a latent maximum entropy model poses a hard nonlinear constrained optimization problem in general. However, we then show that feasible solutions to this problem can be obtained efficiently for the special case of log-linear models---which forms the basis for an efficient approximation to the latent maximum …


Exploring The Impact Of Knowledge And Social Environment On Influenza Prevention And Transmission In Midwestern United States High School Students, William L. Romine, Tanvi Banerjee, William S. Barrow, William R. Folk Jul 2012

Exploring The Impact Of Knowledge And Social Environment On Influenza Prevention And Transmission In Midwestern United States High School Students, William L. Romine, Tanvi Banerjee, William S. Barrow, William R. Folk

Kno.e.sis Publications

We used data from a convenience sample of 410 Midwestern United States students from six secondary schools to develop parsimonious models for explaining and predicting precautions and illness related to influenza. Scores for knowledge and perceptions were obtained using two-parameter Item Response Theory (IRT) models. Relationships between outcome variables and predictors were verified using Pearson and Spearman correlations, and nested [student within school] fixed effects multinomial logistic regression models were specified from these using Akaike’s Information Criterion (AIC). Neural network models were then formulated as classifiers using 10-fold cross validation to predict precautions and illness. Perceived barriers against taking precautions …


What Kind Of #Communication Is Twitter? A Psycholinguistic Perspective On Communication In Twitter For The Purpose Of Emergency Coordination, Hemant Purohit, Andrew Hampton, Valerie L. Shalin, Amit P. Sheth, John Flach Jul 2012

What Kind Of #Communication Is Twitter? A Psycholinguistic Perspective On Communication In Twitter For The Purpose Of Emergency Coordination, Hemant Purohit, Andrew Hampton, Valerie L. Shalin, Amit P. Sheth, John Flach

Kno.e.sis Publications

The present research aims to detect coordinated citizen response within social media traffic to assist emergency response. We use domain-independent linguistic properties as the first step in narrowing the candidate set of messages for domain-dependent and computationally intensive analysis.


Iexplore: A Provenance-Based Application For Exploring Biomedical Knowledge, Vinh Nguyen, Olivier Bodenreider, Thomas Rindflesch, Amit P. Sheth Jun 2012

Iexplore: A Provenance-Based Application For Exploring Biomedical Knowledge, Vinh Nguyen, Olivier Bodenreider, Thomas Rindflesch, Amit P. Sheth

Kno.e.sis Publications

No abstract provided.


W3c Semantic Sensor Networks: Ontologies, Applications, And Future Directions, Cory Andrew Henson Jun 2012

W3c Semantic Sensor Networks: Ontologies, Applications, And Future Directions, Cory Andrew Henson

Kno.e.sis Publications

Plenary Talk discussing the W3C Semantic Sensor Network, including the ontology, applications, and future directions.


Prediction Of Topic Volume On Twitter, Yiye Ruan, Hemant Purohit, David Fuhry, Srinivasan Parthasarathy, Amit P. Sheth Jun 2012

Prediction Of Topic Volume On Twitter, Yiye Ruan, Hemant Purohit, David Fuhry, Srinivasan Parthasarathy, Amit P. Sheth

Kno.e.sis Publications

We discuss an approach for predicting microscopic (individual) and macroscopic (collective) user behavioral patterns with respect to specific trending topics on Twitter. Going beyond previous efforts that have analyzed driving factors in whether and when a user will publish topic-relevant tweets, here we seek to predict the strength of content generation which allows more accurate understanding of Twitter users' behavior and more effective utilization of the online social network for diffusing information. Unlike traditional approaches, we consider multiple dimensions into one regression-based prediction framework covering network structure, user interaction, content characteristics and past activity. Experimental results on three large Twitter …


A Web-Based Study Of Self-Treatment Of Opioid Withdrawal Symptoms With Loperamide, Raminta Daniulaityte, Robert G. Carlson, Russel S. Falck, Delroy H. Cameron, Sujan Udayanaga, Lu Chen, Amit P. Sheth Jun 2012

A Web-Based Study Of Self-Treatment Of Opioid Withdrawal Symptoms With Loperamide, Raminta Daniulaityte, Robert G. Carlson, Russel S. Falck, Delroy H. Cameron, Sujan Udayanaga, Lu Chen, Amit P. Sheth

Kno.e.sis Publications

Aims: Many websites provide a medium for individuals to freely share their experiences and knowledge about different drugs. Such user-generated content can be used as a rich data source to study emerging drug use practices and trends. The study aims to examine web-based reports of loperamide use practices among non-medical opioid users. Loperamide, a piperidine derivative, is an opioid agonist approved for the control of diarrhea symptoms. Because of its general inability to cross the blood-brain barrier, it is considered to have no abuse potential and is available without a prescription. Methods: A website that allows free discussion of illicit …


Topical Anomaly Detection From Twitter Streams, Pramod Anantharam, Krishnaprasad Thirunarayan, Amit P. Sheth Jun 2012

Topical Anomaly Detection From Twitter Streams, Pramod Anantharam, Krishnaprasad Thirunarayan, Amit P. Sheth

Kno.e.sis Publications

No abstract provided.


Integrating Owl And Rules: A Syntax Proposal For Nominal Schemas, David Carral Martinez, Adila Krisnadhi, Pascal Hitzler May 2012

Integrating Owl And Rules: A Syntax Proposal For Nominal Schemas, David Carral Martinez, Adila Krisnadhi, Pascal Hitzler

Computer Science and Engineering Faculty Publications

This paper proposes an addition to OWL 2 syntax to incorporate nominal schemas, which is a new description-logic style extension of OWL 2 which was recently proposed, and which makes is possible to express "variable nominal classes" within axioms in an OWL 2 ontology. Nominal schemas make it possible to express DL-safe rules of arbitrary arity within the extended OWL paradigm, hence covering the well-known DL-safe SWRL language. To express this feature, we extend OWL 2 syntax to include necessary and minimal modifications to both Functional and Manchester syntax grammars and mappings from these two syntaxes to Turtle/RDF. We also …


Semantic Aspects Of Earthcube, Pascal Hitzler, Krzysztof Janowicz, Gary Berg-Cross, Leo Obrst, Amit P. Sheth, Timothy Finin, Isabel F. Cruz May 2012

Semantic Aspects Of Earthcube, Pascal Hitzler, Krzysztof Janowicz, Gary Berg-Cross, Leo Obrst, Amit P. Sheth, Timothy Finin, Isabel F. Cruz

Kno.e.sis Publications

In this document, we give a high-level overview of selected Semantic (Web) technologies, methods, and other important considerations, that are relevant for the success of EarthCube. The goal of this initial document is to provide entry points and references for discussions between the Semantic Technologies experts and the domain experts within EarthCube. The selected topics are intended to ground the EarthCube roadmap in the state of the art in semantics research and ontology engineering.

We anticipate that this document will evolve as EarthCube progresses. Indeed, all EarthCube parties are asked to provide topics of importance that should be treated in …


Trust Networks, Krishnaprasad Thirunarayan, Pramod Anantharam, Cory Andrew Henson, Amit P. Sheth May 2012

Trust Networks, Krishnaprasad Thirunarayan, Pramod Anantharam, Cory Andrew Henson, Amit P. Sheth

Kno.e.sis Publications

Trust relationships occur naturally in many diverse contexts such as collaborative systems, e-commerce, interpersonal interactions, social networks, semantic sensor web, etc. As collaborating agents providing content and services become increasingly removed from the agents that consume them, the issue of robust trust inference and update become critical. There is a need to find online substitutes for traditional (direct or face-to-face) cues to derive measures of trust, and create efficient and secure system for managing trust, to support decision-making. Unfortunately, there is neither a universal notion of trust that is applicable to all domains nor a clear explication of its semantics …


Extending Description Logic Rules, David Carral Martinez, Pascal Hitzler May 2012

Extending Description Logic Rules, David Carral Martinez, Pascal Hitzler

Computer Science and Engineering Faculty Publications

Description Logics – the logics underpinning the Web Ontology Language OWL – and rules are currently the most prominent paradigms used for modeling knowledge for the Semantic Web. While both of these approaches are based on classical logic, the paradigms also differ significantly, so that naive combinations result in undesirable properties such as undecidability. Recent work has shown that many rules can in fact be expressed in OWL. In this paper we extend this work to include some types of rules previously excluded. We formally define a set of first order logic rules, C-Rules, which can be expressed within OWL …


Localized Deconvolution: Characterizing Nmr-Based Metabolomics Spectroscopic Data Using Localized High-Throughput Deconvolution, Paul E. Anderson, Ajith H. Ranabahu, Deirdre A. Mahle, Nicholas V. Reo, Michael L. Raymer, Amit P. Sheth, Nicholas J. Delraso Mar 2012

Localized Deconvolution: Characterizing Nmr-Based Metabolomics Spectroscopic Data Using Localized High-Throughput Deconvolution, Paul E. Anderson, Ajith H. Ranabahu, Deirdre A. Mahle, Nicholas V. Reo, Michael L. Raymer, Amit P. Sheth, Nicholas J. Delraso

Kno.e.sis Publications

The interpretation of nuclear magnetic resonance (NMR) experimental results for metabolomics studies requires intensive signal processing and multivariate data analysis techniques. Standard quantification techniques attempt to minimize effects from variations in peak positions caused by sample pH, ionic strength, and composition. These techniques fail to account for adjacent signals which can lead to drastic quantification errors. Attempts at full spectrum deconvolution have been limited in adoption and development due to the computational resources required. Herein, we develop a novel localized deconvolution algorithm for general purpose quantification of NMR-based metabolomics studies. Localized deconvolution decreases average absolute quantification error by 97% and …


Framework For The Analysis Of Coordination In Crisis Response, Hemant Purohit, Andrew Hampton, Valerie L. Shalin, Amit P. Sheth, John M. Flach Feb 2012

Framework For The Analysis Of Coordination In Crisis Response, Hemant Purohit, Andrew Hampton, Valerie L. Shalin, Amit P. Sheth, John M. Flach

Kno.e.sis Publications

Social Media play a critical role during crisis events, revealing a natural coordination dynamic. We propose a computational framework guided by social science principles to measure, analyze, and understand coordination among the different types of organizations and actors in crisis response. The analysis informs both the scientific account of cooperative behavior and the design of applications and protocols to support crisis management.