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Articles 1 - 13 of 13

Full-Text Articles in Social and Behavioral Sciences

Doing It Tough: Factors Impacting On Local E-Government Maturity, Peter Shackleton, Linda Dawson Mar 2012

Doing It Tough: Factors Impacting On Local E-Government Maturity, Peter Shackleton, Linda Dawson

Associate Professor Linda Dawson

As growing numbers of citizens seek to use the Internet to do business, governments across the world have moved into the area of electronic service delivery. For the last decade significant advancements have been made in the area of e-Government. Today, e-Government is often assumed to be well-established. However, ongoing support is often missing, particularly at the local government level. The multi-level nature of government often means that citizens are frustrated when accessing services that span many levels of bureaucracy. This paper describes an empirical study which explores the factors influencing local e-government maturity and identifies the barriers, enablers, priorities …


From Dog Licenses To Democracy: Local Government Approcahes To Eservice Delivery In Australia, Peter Shackleton, Julie Fisher, Linda Dawson Mar 2012

From Dog Licenses To Democracy: Local Government Approcahes To Eservice Delivery In Australia, Peter Shackleton, Julie Fisher, Linda Dawson

Associate Professor Linda Dawson

Municipal councils worldwide are recognizing the need and value of the Internet to deliver information and services. The move to e-Government in Australia and across the world has been prompted by factors such as government reform and the need to reduce cost, and to improve the efficiency and effectiveness of service delivery. Only recently, however, have there been more significant moves towards local e-Government in many countries. This research paper reports on the progress local governments in Victoria, Australia have made towards e-Government implementation. The paper provides a background to types of electronic information and services provided by local government …


Rqf Publication Quality Measures: Methodological Issues, John W. Lamp, Simon K. Milton, Linda Dawson, Julie Fisher Mar 2012

Rqf Publication Quality Measures: Methodological Issues, John W. Lamp, Simon K. Milton, Linda Dawson, Julie Fisher

Associate Professor Linda Dawson

The Research Quality Framework uses Thomson-ISI citation benchmarks as its main set of objective measures of research quality. The Thomson-ISI measures rely on identifying a core set of journals in which the major publications for a discipline are to be found. The core for a discipline is determined by applying a nontransparent process that is partly based on Bradford’s Law (1934). Yet Bradford was not seeking measures about quality of publications or journals. How valid then is it to base measures of publication quality on Bradford’s Law? We explore this by returning to Bradford’s Law and subsequent related research asking …


Understanding It Adoption And Consumption Within The Social Structure Of A Consumer’S Economy, Sherman Ting, Linda Dawson, Chris Dubelaar Mar 2012

Understanding It Adoption And Consumption Within The Social Structure Of A Consumer’S Economy, Sherman Ting, Linda Dawson, Chris Dubelaar

Associate Professor Linda Dawson

Research into adoption, acceptance and consumption of Information Technology (IT) within its diffusion cycle has been extensively studied in Information Systems (IS) and marketing. However, research often focused too narrowly on technology adoption rates and drivers leading to technology adoption and acceptance. This paper discusses how understanding the social structure of a consumer’s economy, a consumer’s portfolio of capital resources, can reveal the individual’s approach and experiences towards technology adoption and consumption present and future. It provides a novel multi-disciplinary and practical approach into understanding the technology consumer by looking at how economic, cultural, social, educational, technological and political capital …


Defining The Mobile Work Domain, Linda Dawson, Julie Fisher, Helana Scheepers Mar 2012

Defining The Mobile Work Domain, Linda Dawson, Julie Fisher, Helana Scheepers

Associate Professor Linda Dawson

There is increasing interest in the application of ubiquitous computing concepts to the use of mobile and wireless technologies in business. This paper presents the results of a conceptual study of the literature in ubiquitous and mobile computing and related areas. The outcome of the conceptual study is a context model of an identified Mobile Work Domain (MWD) which is focussed on mobile commerce and the use of new technologies and approaches to business processes in the workplace. This framework and context model comprises existing domains of activity and research, including electronic commerce, computer mediated communication and computer supported collaborative …


Does It Really Matter? First Impressions From A Company.S Web Site, Linda Dawson, Joze Kuzic Mar 2012

Does It Really Matter? First Impressions From A Company.S Web Site, Linda Dawson, Joze Kuzic

Associate Professor Linda Dawson

No abstract provided.


Modus Vivendi Of E-Business, Joze Kuzic, Julie Fisher, Angela Scollary, Linda Dawson, Milan Kuzic, Rod Turner Mar 2012

Modus Vivendi Of E-Business, Joze Kuzic, Julie Fisher, Angela Scollary, Linda Dawson, Milan Kuzic, Rod Turner

Associate Professor Linda Dawson

This paper reports on an investigation into relationships between challenges and success factors in e-business, from the perspective of the acknowledged benefits achieved by large organizations operating within the Australian context. To enable organisations to achieve benefits from e-business, it is imperative for companies to recognise challenges before them as well as to identify critical success factors necessary for their success. The outcome of the research reported in this paper is a key set of critical success factors, challenges and benefits that can be used as a modus vivendi to overcome problems by applying appropriate solutions in order to achieve …


Women In Ict: Guidelines For Evaluating Intervention Programmes, Annemieke Craig, Julie Fisher, Linda Dawson Mar 2012

Women In Ict: Guidelines For Evaluating Intervention Programmes, Annemieke Craig, Julie Fisher, Linda Dawson

Associate Professor Linda Dawson

Many intervention programmes to increase the number of women in theInformation and Communications Technology (ICT) profession have been implemented over the last twenty years. Detailed evaluations help us to determine the effectiveness of these programmes yet few comprehensive evaluations appear in the literature.The research reported here describes an investigation of the evaluation of the intervention programmes focusing on increasing the enrolment and retention of females in ICT in Australia. This paper describes an empirical study which explores how evaluation has been and might be conducted and concludes with guidelines for evaluation for those developing programmes for increasing the participation of …


The Adoption And Adaptation Of Object Oriented Methodologies In Requirements Engineering Practice, Linda Dawson, Peta Darke Mar 2012

The Adoption And Adaptation Of Object Oriented Methodologies In Requirements Engineering Practice, Linda Dawson, Peta Darke

Associate Professor Linda Dawson

The move towards the use of object-oriented methods for information system development has led to the need for object-oriented approaches to requirements engineering. Research into current system development practices in object-oriented requirements specification is necessary for techniques and tools to evolve and improve. This paper describes a set of four case studies that examined the use of object-oriented methodologies in professional requirements engineering practice by experienced system developers. In these studies, it was found that the widely published and commonly available methodologies were rarely used in their entirety, if they were used at all. Rather, most consultants interviewed developed in-house …


Town Hall Egovernment: A Study Of Local Government Electronic Service Delivery, Peter Shackleton, Julie Fisher, Linda Dawson Mar 2012

Town Hall Egovernment: A Study Of Local Government Electronic Service Delivery, Peter Shackleton, Julie Fisher, Linda Dawson

Associate Professor Linda Dawson

Australian municipal councils recognize the need to use the Internet to deliver information and services. The move to eGovernment has been prompted both by local government reform and pressure from controlling State governments. Only recently, however, have there been more significant moves towards local eGovernment. This research paper reports on the progress local governments in Victoria, have made towards electronic service delivery. The paper provides a background to types of electronic information and services provided by local government and the stages of electronic maturity. The research found that although the web sites of Victorian municipal councils provide far more information …


Victorian Local Government Websites: Tracking Information Provision And E-Service Maturity, Peter Shackleton, Julie Fisher, Linda Dawson Mar 2012

Victorian Local Government Websites: Tracking Information Provision And E-Service Maturity, Peter Shackleton, Julie Fisher, Linda Dawson

Associate Professor Linda Dawson

Local and municipal governments worldwide are embracing and using the Internet to deliver services and therefore better value to their communities. Current research has identified the use made of the Internet by higher levels of government. There has been limited research, however, examining the lowest tier; local government’s approach to Internet use. This paper presents the results of a content analysis undertaken on Victorian local government Websites over four years and describes the results of usability testing also conducted on local government sites. The results identify the changes in e-service delivery over that time and the usefulness of the information …


Implementing A Mobile Wireless Environment In A Hospital Ward: Encouraging Adoption By Nursing, Julie Fisher, Linda Dawson, Stephen Weeding, Liza Heslop Mar 2012

Implementing A Mobile Wireless Environment In A Hospital Ward: Encouraging Adoption By Nursing, Julie Fisher, Linda Dawson, Stephen Weeding, Liza Heslop

Associate Professor Linda Dawson

Sophisticated technology is commonplace in most hospitals and increasingly mobile devices are being used in hospitals by clinical staff. Although the growth in mobile device usage in hospitals has the potential to contribute to better health and medical services delivery, nurses and doctors are still very reliant on paper-based information. Much of the research reported to date has focused on technical and design issues around mobile devices. Research that has focused on mobile device use in practice has tended to be from the perspective of doctors. This paper describes research which investigated key issues that arose as a result of …


The Use Of Object-Oriented Models In Requirements Engineering: A Field Study, Linda Dawson, Paul Swatman Mar 2012

The Use Of Object-Oriented Models In Requirements Engineering: A Field Study, Linda Dawson, Paul Swatman

Associate Professor Linda Dawson

No abstract provided.