Open Access. Powered by Scholars. Published by Universities.®

Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 10 of 10

Full-Text Articles in Social and Behavioral Sciences

The Soul Of The Firm (Santa Fe, Nm), C. William Pollard Nov 1997

The Soul Of The Firm (Santa Fe, Nm), C. William Pollard

C. William Pollard Papers

This speech was delivered at the 1997 fall seminar of the Evangelical Christian Publishing Association in Santa Fe, New Mexico. In it Pollard addresses what he calls the "confusion" and "insecurity" felt by many Americans at the turn of the century. To remedy this situation the corporate leader must adopt a servant attitude, one that helps her prioritize the well-being of the people who make up any given institution.


A Leader Who Serves, C. William Pollard Oct 1997

A Leader Who Serves, C. William Pollard

C. William Pollard Papers

Speaking at the Crossroads Center for Faith and Work at Old St. Patrick's Church in Chicago, Pollard reflects on the ever-greater need for business to be moral communities in this rapidly changing and "post-job" world.


The Leader Who Serves (Scottsdale, Az), C. William Pollard Oct 1997

The Leader Who Serves (Scottsdale, Az), C. William Pollard

C. William Pollard Papers

In this address to the Baptist Healthcare Association (Scottsdale, AZ), Pollard applauds religious healthcare institutions for their commitment to the physical and spiritual welfare of the human person. With this holistic approach, they refuse to submit to the logic of simple economic efficiency and thus serve as a prime example of servant leadership.


Leadership In A World Of Change, C. William Pollard Sep 1997

Leadership In A World Of Change, C. William Pollard

C. William Pollard Papers

Speaking to the Christian Management Association at Grace Church (Edina, MN), Pollard notes that in a rapidly changing and "post-job" world, the need for businesses to be moral communities shaped by servant leaders has never been greater.


Foresight - "Customer Service" - July 1997 (Vol. 3 Issue 2), Nova Southeastern University Jul 1997

Foresight - "Customer Service" - July 1997 (Vol. 3 Issue 2), Nova Southeastern University

Foresight Magazine

No abstract provided.


Superior/Subordinate Communication In An Effective Organization, Jim Sawdey May 1997

Superior/Subordinate Communication In An Effective Organization, Jim Sawdey

All Graduate Plan B and other Reports, Spring 1920 to Spring 2023

This thesis documents the communication climate of a Fortune 500 business to determine if it contains key components essential for effective communication. A model developed to identify components of an ideal managerial climate for effective communication between superiors and subordinates was used. The model was published in 1972 by Dr. W. Charles Redding of Purdue and applied to a rocket manufacturing plant's communication climate that existed from 1991 to 1996. The findings contain evidence that validates Redding's model 25 years after it was first published and provides a framework for improving communication effectiveness at the plant.


Foresight - "Business Education And Health Care" - March 1997 (Vol. 3 Issue 1), Nova Southeastern University Mar 1997

Foresight - "Business Education And Health Care" - March 1997 (Vol. 3 Issue 1), Nova Southeastern University

Foresight Magazine

No abstract provided.


Trust And The Soul Of The Firm, C. William Pollard Feb 1997

Trust And The Soul Of The Firm, C. William Pollard

C. William Pollard Papers

In this 1997 address at DePaul University's Institute for Business and Professional Ethics, Pollard speaks of corporate management as a service oriented to the well-being of what he calls the "soul of the firm," namely its people.


A Common Ground In A Divided World, C. William Pollard Jan 1997

A Common Ground In A Divided World, C. William Pollard

C. William Pollard Papers

In this address to seniors at Taylor University (Upland, IN), Pollard considers the integration of faith and work. He encourages his audience to understand their future vocations as ways in which they might live out their Christian faith in daily life.


The Impact Of Ios-Enabled Business Process Change On Business Outcomes: Transformation Of The Value Chain Of Japan Airlines, Akemi Chatfield, Niels Bjorn-Andersen Jan 1997

The Impact Of Ios-Enabled Business Process Change On Business Outcomes: Transformation Of The Value Chain Of Japan Airlines, Akemi Chatfield, Niels Bjorn-Andersen

Faculty of Engineering and Information Sciences - Papers: Part A

We present a framework for evaluating the impact of IT-enabled radical process change on business outcomes at Japan Airlines. The framework presents a systemic view of factors that are shown to impact the firm's business outcomes. The framework identifies salient global environmental factors and business challenges the firm faces, strategic responses it makes, and management methodologies and strategic IT systems adopted to enable the firm's changes in business processes. We then discuss the radical transformation of the traditional keiretsu-based value chain at Japan Airlines, the world's third largest airline company. We apply the framework to evaluate the impact of the …