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Diversity, Equity & Inclusion (Dei): Interconnecting Dominant And Subdominant Culture To Understand The Language Of Marginalized Groups In A Corporate Setting, Alexia L. Knox Jan 2022

Diversity, Equity & Inclusion (Dei): Interconnecting Dominant And Subdominant Culture To Understand The Language Of Marginalized Groups In A Corporate Setting, Alexia L. Knox

International Crisis and Risk Communication Conference

This research task will aim to understand the language of marginalized groups within the social construct of the dominant culture, which spans into the corporate sector, to assert an interconnection between dominant and subdominant groups using observational data, the muted group theory, and intersectionality frameworks. Also, an analysis of diversity, equity, and inclusion (DEI) initiatives will be examined to interrelate corporate culture and dominant culture based on the cultural dimensions theory. Social categories such as race, gender, and class that intersect with characteristics of the dominant group are generalized to infer a new communications theory referred to as, the Triangular …


Promoting Covid-19 Vaccines Among Communities Of Color: An Analysis Of U.S. Minority Serving Higher Education Institutions’ Message Framing Strategies, Najma Akhther, Khairul Islam Jan 2022

Promoting Covid-19 Vaccines Among Communities Of Color: An Analysis Of U.S. Minority Serving Higher Education Institutions’ Message Framing Strategies, Najma Akhther, Khairul Islam

International Crisis and Risk Communication Conference

This study examined how Historically Black Colleges and Universities (HBCUs) in the United States used framing as an issue management strategy in promoting COVID-19 vaccine. A content analysis of HBCUs’ (N = 268) COVID-19 vaccine-related messages showed that institutional leaders primarily used thematic frames over episodic frames. In other words, the COVID-19 vaccination was promoted as a community issue by emphasizing safety and well-being of the community. Black leaders’ vaccine communication mostly focused on background information, research data, and statistics related to vaccination and vaccine effectiveness. Such use of framing strategies may indicate black leaders’ trust and openness in vaccine …


The Perils Of The Boomerang Effect: White House Messaging To Deter Border Crossing Backfires, Mariely Valentin-Llopis, Jessica Delgado Jan 2022

The Perils Of The Boomerang Effect: White House Messaging To Deter Border Crossing Backfires, Mariely Valentin-Llopis, Jessica Delgado

International Crisis and Risk Communication Conference

The Boomerang Effect explains how a given persuasive message produces attitude change in the direction opposite to that intended. We seek to explain how the convergence of Central American migrants at the southwest border since 2014 is, in part, produced by the United States (U.S.) White House messaging misstep. We propose a bottom-up persuasive approach to effectively spread awareness of the dangers of unauthorized border crossing. Instead of state authority voices, local native voices can effectually convey the message. The bottom-up approach of persuasion is a foundational strategy to effectively design a public awareness campaign focusing on ethos. The objective …


Covid-19 News Frames In Sports Headlines In England: A Content Analysis, Yazeed Aljasser Jan 2022

Covid-19 News Frames In Sports Headlines In England: A Content Analysis, Yazeed Aljasser

International Crisis and Risk Communication Conference

This study examined the nature of sports reporting of COVID19 in England by employing framing analysis on a sample of five newspapers. Through a quantitative content analysis, this study revealed how sports news coverage framed the COVID19 virus in these newspapers: The Times, The Daily Telegraph, The Daily Mirror, The Daily Mail, and the Sun. The findings revealed that Competition and Players and Staff frames were the Major frames in the headlines media news organizations reported on COVID19. Implications and future research needs are discussed.


2022 International Crisis And Risk Communication Conference Program, Conference Organizers Jan 2022

2022 International Crisis And Risk Communication Conference Program, Conference Organizers

International Crisis and Risk Communication Conference

Program to the to the 11th Annual International Crisis and Risk Communication Conference sponsored by the Nicholson School of Communication and Media.


Evolution And Effectiveness Of The Governmental Risk And Crisis Communication On Twitter In The Covid-19 Pandemic: The Case Of Switzerland, Albena Björck, Audra Diers-Lawson, Felix Dücrey Jan 2022

Evolution And Effectiveness Of The Governmental Risk And Crisis Communication On Twitter In The Covid-19 Pandemic: The Case Of Switzerland, Albena Björck, Audra Diers-Lawson, Felix Dücrey

International Crisis and Risk Communication Conference

The Covid-19 pandemic has challenged the risk and crisis communication capabilities of governmental authorities: A new global phenomenon had to be managed and explained on a national and local level to protect public health. In the form of a single case study, the current research investigates this complex event as a cumulative crisis, the evolution of the communication strategies, and the effectiveness of messaging using Twitter in the context of Switzerland. The study identifies improvement potential in existing theoretical frameworks and provides a method for governmental authorities to track and assess their communication efforts.


Racial Norming In The National Football League’S Concussion Settlement: A Nested Approach To Addressing An Ongoing Crisis, Terry L. Rentner, Cory Young, Annemarie Farrell Jan 2022

Racial Norming In The National Football League’S Concussion Settlement: A Nested Approach To Addressing An Ongoing Crisis, Terry L. Rentner, Cory Young, Annemarie Farrell

International Crisis and Risk Communication Conference

For more than two decades, the National Football League (NFL) has been in the spotlight over the concussion crisis, resulting in a lawsuit by 5,000 NFL players and a subsequent 2013 settlement of more than $765 million. In 2020, a new crisis emerged out of the settlement, one of perceived inequities in criteria used to allocate settlement funds. The practice of racial norming, adjusting test scores for race, created another headache for the NFL during a time in which racial injustices in the U.S. spawned public and media discourse. Our case study explores this crisis through the Nested Theory of …


Reputation Management At The Intersection Of Information Seeking And Government Transparency, Robb Lauzon Jan 2022

Reputation Management At The Intersection Of Information Seeking And Government Transparency, Robb Lauzon

International Crisis and Risk Communication Conference

Over the past few years, a controversial public works project in Winter Park, Florida has been the center of debate in the city. At the end of 2021, the new Winter Park Library, against the wishes of its opponents, was dedicated to the citizens. Although controversial land use issues are unremarkable, it is the tensions caused by the local government’s opacity surrounding this major project that has become notable. Here, reputation management, specifically the reputation management of municipal administrations, at the intersection of information seeking and government transparency is explored. Transparency means little without demand for the information in question. …


Heir To The Throne: Ron Desantis’S Inheritance Of A Trumpian Covid-19 Ideology, Monica Mayer, Walker Talton Jan 2022

Heir To The Throne: Ron Desantis’S Inheritance Of A Trumpian Covid-19 Ideology, Monica Mayer, Walker Talton

International Crisis and Risk Communication Conference

Despite the severity of the COVID-19 pandemic, a surprising number of Americans remain skeptical of vaccines and other preventative measures. This variance in attitude may be explained in part by the diverse pandemic responses of state governors and their political ideologies. Using Florida governor Ron DeSantis as a case study, we analyze an October 2021 press conference using the rhetorical method of ideological criticism to explore the governor’s ideological stance towards public health, personal liberty, and the balance between safety and economic concerns. We find he embraces an ideology of “Trumpism” that emphasizes personal choice over public health and economic …


Spillover And Cascading Crises In Public Health And Water Systems: The Orlando Liquid Oxygen Shortage, Ronisha Sheppard, Shawn P. Mcelmurry, Matt W. Seeger Jan 2022

Spillover And Cascading Crises In Public Health And Water Systems: The Orlando Liquid Oxygen Shortage, Ronisha Sheppard, Shawn P. Mcelmurry, Matt W. Seeger

International Crisis and Risk Communication Conference

In August 2021, COVID cases spiked in Florida with over 24,000 breakthrough cases per day making Florida the state with the highest increase at the time. Florida saw an increase in hospitalized COVID-19 patients during the last two weeks of August and became the 3rd state in the U.S. to exceed 3 million COVID cases. Not only did this impact public health, but it also created an unforeseen impact on the municipal water system. The surge in COVID cases created a surge in demand for treatment, one in which included liquid oxygen, used for respiratory therapy. Without liquid oxygen, ozone …


Bridging The Gap For Online Deception Detection: Uncovering Methodology To Identify Deceptive Content In Mediated Communication, Margaret C. Stewart, Christa L. Arnold Jan 2022

Bridging The Gap For Online Deception Detection: Uncovering Methodology To Identify Deceptive Content In Mediated Communication, Margaret C. Stewart, Christa L. Arnold

International Crisis and Risk Communication Conference

Detecting deception online and in mediated communication is complex and has gained recognition due to misinformation. Traditionally most deception detection in communication relies on analysing nonverbal cues in body language and facial expression; mediated communication prohibits many of these cues from influencing the interpretation of message meaning. Given the ability for deceptive information to thrive online it becomes necessary to develop an effective method for digital deception data analysis. A method called Statement Analysis (SA) is commonly utilized in law enforcement and may be suitable for use as is or with modifications in mediated communication research. The goals of our …


Public Opinion In A Pandemic: Four Surveys Conducted With Americans Throughout The Covid-19 Pandemic, Lauri M. Baker, Chen-Xian Yang, Angela B. Lindsey, Ashley Mcleod-Morin, Ricky W. Telg, Anissa Zagonel, Sydney Honeycutt, Naik Wali, Shelli Rampold Jan 2022

Public Opinion In A Pandemic: Four Surveys Conducted With Americans Throughout The Covid-19 Pandemic, Lauri M. Baker, Chen-Xian Yang, Angela B. Lindsey, Ashley Mcleod-Morin, Ricky W. Telg, Anissa Zagonel, Sydney Honeycutt, Naik Wali, Shelli Rampold

International Crisis and Risk Communication Conference

The UF/IFAS Center for Public Issues Education in Agriculture and Natural Resources (PIE Center) conducted a series of national public opinion surveys to examine the perceptions of Americans related to COVID-19. The PIE Center conducted four surveys with ~1,500 Americans per survey from mid-March 2020 to January 2021. The surveys sought to understand Americans’ perceptions of a range of topics including health and communication concerns, vaccination perceptions and acceptance, mask understanding and willingness, and compound disasters and stress. Presentations in this panel highlight key areas of research from this survey series and share how communicators can use this research to …


2022 International Crisis And Risk Communication Conference Proceedings Table Of Contents, Conference Organizers Jan 2022

2022 International Crisis And Risk Communication Conference Proceedings Table Of Contents, Conference Organizers

International Crisis and Risk Communication Conference

Table of Contents to the to the proceedings of the 11th Annual International Crisis and Risk Communication Conference sponsored by the Nicholson School of Communication and Media.


The Role Of Emotions On Stakeholders’ Perceptions During The Covid-19 Pandemic, Lisa Bergson, Thomasena Shaw Jan 2022

The Role Of Emotions On Stakeholders’ Perceptions During The Covid-19 Pandemic, Lisa Bergson, Thomasena Shaw

International Crisis and Risk Communication Conference

Using Integrated Crisis Mapping (ICM) model, the researchers explored the role of emotions on respondents' perceptions of a university during the COVID-19 pandemic by examining the perceived level of engagement by the organization, the primary coping strategies of the stakeholders and the type of crisis and level of responsibility of the organization. This qualitative, phenomenological study explored how emotions experienced by faculty during the pandemic impacted their perception of the university. This study fills a gap in the crisis communication literature by focusing on stakeholder perspectives and proposes the addition of several emotions to the ICM model. It also details …


2021 Icrcc Proceedings Table Of Contents, Conference Organizers Jan 2021

2021 Icrcc Proceedings Table Of Contents, Conference Organizers

International Crisis and Risk Communication Conference

These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2021 International Crisis and Risk Communication Conference (ICRCC) held virtually March 8-10, 2021. The goal of the ICRCC is to bring together prominent professional risk and crisis communication practitioners and academic scholars from around the world to spend a few days networking and engaging in conversation about issues and problems related to risk and crisis communication in a variety of contexts (e.g., natural disasters, political crises, food safety issues, biosecurity, health epidemics and pandemics).


An Ethical Framework For Communicating Public Health Crises: A Case Analysis Of The Covid-19 Pandemic, Qingjiang (Q. J.) Yao Jan 2021

An Ethical Framework For Communicating Public Health Crises: A Case Analysis Of The Covid-19 Pandemic, Qingjiang (Q. J.) Yao

International Crisis and Risk Communication Conference

These Identifying the traditional principle of medical ethics of autonomy as a major factor that hinders epidemiological investigation and the understanding of a novel virus, this study adopts an ethical framework, consisting of the axes of ethical devotions (local, national, continental, and global) and ethical reasoning approaches (deontological and teleological), to analyze the approaches of communicating global public health crises like the COVID pandemic. The argument is made to endorse a global devotion with teleological reasoning in a large-scale public health crisis that needs global collaboration to cope with.


Entertainment Industry Sector Under The Spotlight: How Pr Professionals And Event Organizers Communicate During Pandemic Crisis, Andrei Galan Jan 2021

Entertainment Industry Sector Under The Spotlight: How Pr Professionals And Event Organizers Communicate During Pandemic Crisis, Andrei Galan

International Crisis and Risk Communication Conference

The COVID-19 pandemic has wounded sociality and limited the possibility to stay together: the essence of many forms of art. All the sectors whose activities are based on cultural values, or artistic, creative expressions, market or non-market oriented. It includes architecture, archives, libraries and museums, artistic crafts, audio-visual tangible and intangible cultural heritage, design, festivals, music, literature, performing arts, publishing, radio and visual arts. This paper aims to shed a light not only on the scarce literature on the field, but also on the particularities of how professionals communicate during pandemic crisis in the entertainment industry, especially at the moment …


Visit Intention And Destination Image In Post-Covid-19 Crisis Recovery, Albattat Ahmad, Azizul Jamaludin, Nini Shaliza, Mohd Zuraimi, Marco Valeri Jan 2021

Visit Intention And Destination Image In Post-Covid-19 Crisis Recovery, Albattat Ahmad, Azizul Jamaludin, Nini Shaliza, Mohd Zuraimi, Marco Valeri

International Crisis and Risk Communication Conference

The aim of this research is to analyze the factors influencing visit intention and destination image in post-Covid-19 crisis recovery. In post-crisis recovery, the factors influencing visit intention are physical, socio-psychological and financial factors. A total of 426 respondents were selected and analyzed using correlation and multiple regression analyses. The findings demonstrate that physical factors are the main factors that influence tourists’ visit intention. Additionally, destination image significantly affects visit intention and significantly mediates the relationship between the factors and visit intention. All this inevitably affects the organizational structure of the tourist destination.


Challenging Norms Of Crisis Communication And Preparedness By Listening To Voices From The (Dis)Ability Movement In Sweden, Magnus Eriksson, Jörgen Lundälv, Elisabet M. Nilsson Jan 2021

Challenging Norms Of Crisis Communication And Preparedness By Listening To Voices From The (Dis)Ability Movement In Sweden, Magnus Eriksson, Jörgen Lundälv, Elisabet M. Nilsson

International Crisis and Risk Communication Conference

This paper presents the result of a survey study where representing members of the disability movement in Sweden have shared their experiences of living and acting during the first year of the Covid-19-pandemic. The aim was to identify crisis communication challenges and where additional communication material and methods are needed for supporting people in going from knowledge to taking action for achieving a higher level of crisis preparedness. The paper also includes a brief summary of a literature review of previous international research on disabilities and the Covid-19 pandemic. Three categories of crisis communication challenges were identified displaying a vulnerability …


Why We Need To Account For Human Behavior And Decision-Making To Effectively Model The Non-Linear Dynamics Of Livestock Disease, Scott C. Merrill, Gabriela Bucini, Eric M. Clark, Christopher J. Koliba, Luke Trinity, Asim Zia, Ollin Langle-Chimal, Nicholas Cheney, Trisha R. Shrum, Timothy L. Sellnow, Deanna D. Sellnow, Julia L. Smith Jan 2021

Why We Need To Account For Human Behavior And Decision-Making To Effectively Model The Non-Linear Dynamics Of Livestock Disease, Scott C. Merrill, Gabriela Bucini, Eric M. Clark, Christopher J. Koliba, Luke Trinity, Asim Zia, Ollin Langle-Chimal, Nicholas Cheney, Trisha R. Shrum, Timothy L. Sellnow, Deanna D. Sellnow, Julia L. Smith

International Crisis and Risk Communication Conference

Animal disease costs the livestock industries billions of dollars annually. These costs can be reduced using effective biosecurity. However, costs of biosecurity are steep and benefits must be weighed against the uncertain infection risks. Much effort has gone into determining efficacy of different biosecurity tactics and strategies. Unfortunately, the variability in human behavior and decision-making when confronted with risk information has largely been overlooked. Here we show that use of the human behavioral component is necessary to understand the patterns of infection incidence in livestock industries. Using an agent-based model developed with a foundation of supply chain and industry structural …


Public Opinion On Age Stereotypes During The Covid-19 Pandemic, Gabriella Sandstig Jan 2021

Public Opinion On Age Stereotypes During The Covid-19 Pandemic, Gabriella Sandstig

International Crisis and Risk Communication Conference

The news media can both mirror age stereotypes held by the public, as well as contribute to constructing or amplifying them. The first risk group identified in the pandemic was older adults. They are generally not so visible in the media, but during the pandemic, they were in focus. This study analyses to what extent the public agrees with age stereotypes during the COVID-19 pandemic and what characterizes the groups that hold them. Survey data from 04/14/20-06/28/20 on a national sample (6000) of the population of Sweden is used. The results, contrary to the expectation that stereotypes of older adults …


Stakeholders’ Responses To The Covid-19 Pandemic: A Blueprint For Health Crisis Communication, Lisa Bergson, Thomasena Shaw, Nancy Van Leuven Jan 2021

Stakeholders’ Responses To The Covid-19 Pandemic: A Blueprint For Health Crisis Communication, Lisa Bergson, Thomasena Shaw, Nancy Van Leuven

International Crisis and Risk Communication Conference

In March of 2020, the COVID-19 pandemic changed everything. This qualitative phenomenological study of undergraduate communication students in a 4-year public university explored how as primary stakeholders for universities, students responded to the pandemic. Using Protective Action Decision Model (PADM), the researchers explored students’ perceptions of the risk of contracting COVID-19 and the protective actions recommended, and how perceptions influenced protective action decision making and behavioral responses. This study fills a gap in the crisis communication literature by focusing on stakeholder perspectives rather than the typical organizational responses to crises; it affirmed the sequential nature of PADM and suggests it …


Exploring Whether Wireless Emergency Alerts Can Help Impede The Spread Of Covid-19, Hamilton Bean, Nels Grevstad, Alex Koutsoukos, Abigail Meyer Jan 2021

Exploring Whether Wireless Emergency Alerts Can Help Impede The Spread Of Covid-19, Hamilton Bean, Nels Grevstad, Alex Koutsoukos, Abigail Meyer

International Crisis and Risk Communication Conference

This study offers a preliminary exploration of whether state-level (N=6) and local-level (N=53) Wireless Emergency Alert (WEA) messages might contribute to impeding the spread of Covid-19 in the United States. The study compares changes in reported rates of infections and deaths between states and localities that issued WEA messages in March and April of 2020 with states that did not. Small sample sizes and differences in the rates of Covid-19 spread prohibit robust statistical analysis and detection of clear effect sizes, but estimated effects are generally in the right direction.


When The Pandemic Impacts The Most Vulnerable: Analyzing Crisis And Risk Messages Aimed At Latinx Individuals About Covid-19, Sofia Salazar, Deanna D. Sellnow Jan 2021

When The Pandemic Impacts The Most Vulnerable: Analyzing Crisis And Risk Messages Aimed At Latinx Individuals About Covid-19, Sofia Salazar, Deanna D. Sellnow

International Crisis and Risk Communication Conference

Guided by the IDEA model, this pilot study analyzes the perceptions about coronavirus (COVID-19) messages created to be distributed to the Latinx community in the United States. This study has been conducted to test the research questions proposed and the instruments so a second study can be executed based on Latinx populations in Florida communities. A survey was distributed among students from different ethnicities. A comparative analysis was run with the responses from the students who identified as Latinx and the students who identified as non-Latinx. The results demonstrated that components such as internalization, explanation, and action are present in …


The Idea Model As An Effective Instructional Crisis And Risk Communication Framework To Analyze The Cdc’S Messages Aimed At Hispanics In The Covid-19 Era, Sofia E. Salazar Jan 2021

The Idea Model As An Effective Instructional Crisis And Risk Communication Framework To Analyze The Cdc’S Messages Aimed At Hispanics In The Covid-19 Era, Sofia E. Salazar

International Crisis and Risk Communication Conference

This study explores, through a thematic analysis, the messages published in Spanish in the Holiday Celebrations and Small Gatherings [Celebraciones y pequeñas reuniones por las fiestas] section of the Center for Disease Control and Prevention's website (CDC). To analyze these messages, this study used the IDEA model. The conclusions suggest CDC prioritized internalization and action messages over distribution and explanation in this section of the website. The conclusions also show that although the CDC incorporated all elements of the IDEA model in the messages, the information shared was a mere translation of the English version of the Holiday Celebrations and …


Navigating Troubled Waters: Applying The Idea Model To The Flint Water Crisis, Monica Mayer Jan 2021

Navigating Troubled Waters: Applying The Idea Model To The Flint Water Crisis, Monica Mayer

International Crisis and Risk Communication Conference

This study examines the instructional crisis communication surrounding the water crisis in Flint, Michigan. Although pre-crisis government communications were widely criticized for their failure to adequately warn the public about dangerous levels of lead and other carcinogenic chemicals in Flint’s water, instructional messaging during the crisis has not received the same level of attention. This study employs qualitative content analysis to examine the website content from the EPA, U.S. Department of Health and Human Services, Michigan governor’s office, Genesee County Health Department, and Flint mayor’s office through the lens of the IDEA model during the height of the crisis. The …


The Onslaught Of Crisis Leadership Advice: Sifting Through Popular Leadership Sources In The Covid-19 Era, R. Tyler Spradley Jan 2021

The Onslaught Of Crisis Leadership Advice: Sifting Through Popular Leadership Sources In The Covid-19 Era, R. Tyler Spradley

International Crisis and Risk Communication Conference

This study critiques COVID-19 crisis leadership discourse in authoritative sources for leadership advice including Entrepreneur, Forbes, Fortune, Harvard Business Review, Harvard Business School’s COVID-19 Business Impact Center, and Real Leaders. Two central lines of inquiry drive this study: First, what are the pervasive practice-based recommendations typified in COVID-19 crisis leadership discourse? Second, whose interest does the COVID-19 crisis leadership discourse serve? Conclusions question the widespread practicality of advice and argue that advice functions to reassert the power dynamic of authoritative texts and super leaders over popular crisis leadership press. Furthermore, advice tends to promote command-and-control leadership with implications for taking …


Image Restoration Strategies For The (Mis-) Handling Of Covid – 19 Pandemic In Greece, Neofytos Aspriadis Jan 2021

Image Restoration Strategies For The (Mis-) Handling Of Covid – 19 Pandemic In Greece, Neofytos Aspriadis

International Crisis and Risk Communication Conference

During the COVID-19 pandemic outbreak all countries around the world used several kinds of response strategies to protect public health and control the outbreak. The main aim was to stop the disease from spreading into the community and put a pressure on the health system of the countries. However, severe measures like lockdown of cities and countries brought side-crises like economic pressure on the individuals, corporations and even the state itself. Although the Greek Government was considered to have managed the first phase of the crisis in March effectively, during the aftermath of the first phase, the complete opening of …


Communicating Crisis To Youth: The Role Of Caregiver Crisis Communication In Youth Sensemaking And Recovery., Ronda Oberlin Nowak Jan 2021

Communicating Crisis To Youth: The Role Of Caregiver Crisis Communication In Youth Sensemaking And Recovery., Ronda Oberlin Nowak

International Crisis and Risk Communication Conference

A qualitative study was conducted of the response to student deaths by the administrators of two rural high schools. The events are looked at in the dual context of incident management and communication processes, using Coordinated Management of Meaning (CMM) theory. Interviews were conducted with administrators and with members of a student support team that responded to these and similar events. The study finds that negotiation of meaning that takes place between students, and between students and caregivers, is key in students’ processing of the event that they are experiencing. It can also equip them to be more resilient to …


Unbranding: Disenfranchising Terrorism, Disenchanting Terror, David H. Waterman Jan 2021

Unbranding: Disenfranchising Terrorism, Disenchanting Terror, David H. Waterman

International Crisis and Risk Communication Conference

The Theory of Brand Reduction (TBR), or unbranding, genericizes an organizational brand in order to reduce or limit its impact within its category or brand group. Unbranding asserts a product is identified by its brand and is perceived by stakeholders based on the characteristics of that brand. For example, terror is a product of some organizations - a means to an end - usually political in natural. Unbranding posits the center of gravity (COG) of an extremist group or organization is its brand. Current and previous counter-terrorism efforts have addressed elements of products but not the source of power of …