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Implications Of Digital Health Information On Therapeutic Communication: A Case Study In Bandung, Indonesia, Siti Karlinah, Atwar Bajari, Wawan Setiawan, Ika Merdekawati Kusmayadi

Library Philosophy and Practice (e-journal)

The current phenomenon, patients visiting doctors generally have health information from the internet. So the study aimed to reveal the implications of the patient's health knowledge on the therapeutic communication of the doctor with the patient. This research used an interpretive approach with a case study method. Data collection techniques used interviews with 13 specialist doctors, 66 patients, and three Health Media Online Managers. The study was conducted in the city of Bandung for six months. The results showed that most patients obtained inaccurate health information from the Internet, so the doctor's attitude provides education. The doctor appreciated and supported …