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Full-Text Articles in Social and Behavioral Sciences

Taking Off In Africa: Critical Elements Of Aircraft Engine Manufacturer Engagement That Can Affect Airline Safety Performance, Nathan Michael Woods Jan 2020

Taking Off In Africa: Critical Elements Of Aircraft Engine Manufacturer Engagement That Can Affect Airline Safety Performance, Nathan Michael Woods

Dissertations & Theses

Original Equipment Manufacturer (OEM) is a term used in many industries to describe a company that produces parts and equipment that may be marketed by another manufacturer. In the aviation industry, the aircraft engine OEM refers to the company the manufactures engines powering the aircraft. The OEM manufactures the engine, defines the required maintenance to operate the engines, and recommends product modifications. Product modifications are recommended to improve product safety, durability, reliability, and cost of ownership and are formally communicated through issuance of service bulletins. Properly performing the required maintenance and adopting service bulletins is an important element of maintaining ...


Teaming At A Distance: The Work Experience On Global Virtual Teams, Lejla Bilal Maley Jan 2020

Teaming At A Distance: The Work Experience On Global Virtual Teams, Lejla Bilal Maley

Dissertations & Theses

Global Virtual Teams (GVTs) enable organizations to become more flexible, and to adapt and react to turbulent, complex and dynamic environments. These teams span boundaries such as space, time, and geography, working collaboratively to achieve a shared purpose. Due to their reliance on technology for communication, knowledge sharing, and project management, structural and nonstructural components of their design must exist to enable these teams to exist and flourish at the edge of innovation. The human experience of working in virtual teams remains insufficiently observed, yet crucial to their sustainability. This dissertation study employed an exploratory sequential mixed methods design to ...


Understanding The Context And Social Processes That Shape Person- And Family-Centered Culture In Long-Term Care: The Pivotal Role Of Personal Support Workers, Ellen Helena Melis Jan 2020

Understanding The Context And Social Processes That Shape Person- And Family-Centered Culture In Long-Term Care: The Pivotal Role Of Personal Support Workers, Ellen Helena Melis

Dissertations & Theses

This single, exemplar case study explored the context and social processes that shape person-and family-centered culture in a long-term care (LTC) home, using grounded theory and situational analysis for the data collection and analysis. Findings revealed one core dimension: needing to be heard, valued, and understood, and five key roles: personal support workers (PSWs), executive director (ED), senior leadership, nurse managers, and residents and families, which informed five dimensions, each focused on enhancing care for residents: (a) attending to residents’ daily care needs (PSWs), (b) advocating strategically (ED), (c) translating vision into programs and policies (senior leadership), (d) ensuring quality ...


Contextual Creativity And The Experience Of Cultural Pivoting In The Workplace, Jeanine Soucie Jan 2020

Contextual Creativity And The Experience Of Cultural Pivoting In The Workplace, Jeanine Soucie

Dissertations & Theses

The purpose of this grounded theory study was to explore the lived experience of foreign-born professional highly skilled employees living in the United States working for U.S.-centric organizations and the impact the interplay between their ethnic culture and the organization’s culture has had on their creativity in the workplace. Fourteen participants were interviewed and shared their experiences of creativity, providing rich stories. Using grounded theory analysis of their statements revealed five primary dimensions and five theoretical propositions. The study offers a heuristic model of the newly identified concept “cultural pivoting.” This term describes the importance and impact ...


Perspectives From The Pew: A Phenomenological Exploration Of Congregants' Experiences Of Change In Their Churches, Courtny Davis Olds Jan 2020

Perspectives From The Pew: A Phenomenological Exploration Of Congregants' Experiences Of Change In Their Churches, Courtny Davis Olds

Dissertations & Theses

Christian churches in the United States are notoriously resistant to change, whether in regard to leadership, worship style, church governance, positions on social issues, or myriad other aspects of congregational life. Yet the ability to navigate change successfully is vitally important to churches’ continued survival and renewed relevance. A particular body of literature, consisting of both scholarly and practitioner-oriented works, has attempted to address the necessity and the challenges of change in a church context. However, the literature is largely silent when it comes to the perspectives of those who are most impacted by congregational change: namely, the congregants themselves ...


United I Stand: An Investigation Of Power Distance Value And Endorsement Of The Great Man Theory Through American Social Identities, Jeffrey M. Girton Jan 2019

United I Stand: An Investigation Of Power Distance Value And Endorsement Of The Great Man Theory Through American Social Identities, Jeffrey M. Girton

Dissertations & Theses

Four decades of research on power distance have been applied to cross-cultural leadership studies on an inter-national level. A quantitative investigation was conducted to analyze a uniquely American narrative of power distance, which was developed through a post-structural epistemology. Using ANTi-History theory, endorsement of the Great Man Theory was argued to be a leadership ethos that is related to American power distance value. The GLOBE project’s Power Distance Subscale, Trompenaars and Hampden-Turner’s Achievement Versus Ascription Scale, and an author-developed scale for self-reported endorsement of the Great Man Theory was deployed to investigate culturally contingent leadership ethos on an ...


Servant Leadership Characteristics And Empathic Care: Developing A Culture Of Empathy In The Healthcare Setting, Mark Anthony Martin Jan 2019

Servant Leadership Characteristics And Empathic Care: Developing A Culture Of Empathy In The Healthcare Setting, Mark Anthony Martin

Dissertations & Theses

The purpose of this study was to assess the degree to which servant leadership characteristics are exhibited in medical group practices, and the degree to which servant leadership characteristics correlated with measures of empathic care. This study featured an explanatory mixed methods research design embedded in appreciative inquiry. A total of 189 mid-level practitioners consisting of nurse practitioners, physician assistants, and practice mangers responded to a 32-item scale survey that featured a six-point Likert scale to measure servant leadership items and a 10-point continuous scale to assess measures of empathic care. The servant leadership items were based on the seven ...


Exploring The Effectiveness Of Social And Digital Media Communications On Organization-Public Relationship Building With Employees, Iris Cumberbatch Jan 2019

Exploring The Effectiveness Of Social And Digital Media Communications On Organization-Public Relationship Building With Employees, Iris Cumberbatch

Dissertations & Theses

More than a decade after the emergence of social and digital media, professional communicators increasingly use these channels to interact with a wide array of stakeholders. Simultaneously, public relations (PR) and communications leaders seek to understand whether their efforts to communicate and engage with stakeholders through these channels are effective in establishing and building relationships, as well as to measure “effectiveness” in the new technology-driven communications landscape. With this study, I addressed a gap in the academic research with regard to understanding the effectiveness of social and digital media as a communications tool by assessing employees’ perceptions of their organization ...


The Role Of The Black Church In Addressing Collateral Damage From The U.S. War On Drugs, Donald L. Perryman Jan 2019

The Role Of The Black Church In Addressing Collateral Damage From The U.S. War On Drugs, Donald L. Perryman

Dissertations & Theses

This research is a qualitative examination of African American pastors from urban communities who address the needs of congregants and/or local communities affected directly, or indirectly by mass incarceration. The Black Church, because of its unique sociocultural location and historic role as resource for Black social and economic problems, must help supply the answers to the devastating collateral damage of mass incarceration that primarily affect children and families. The study sets out to understand urban pastors’ perceptions of the role of the Church in the post mass incarceration era. Specifically, the study examines the unique contributions of the African ...


The Trust Decoder™: An Examination Of An Individual's Developmental Readiness To Trust In The Workplace, Molly Breysse Cox Jan 2019

The Trust Decoder™: An Examination Of An Individual's Developmental Readiness To Trust In The Workplace, Molly Breysse Cox

Dissertations & Theses

This research explores an individual's self-perception of their own ability, motivation, and propensity to trust others for the purpose of validating a new construct: developmental readiness to trust others in the workplace. This construct expands research on developmental readiness to change and to lead by building a scale to measure an individual's motivation and ability to trust others in the workplace. A previously validated scale developed by Frazier, Johnson, and Fainshmidt 2013 measuring propensity to trust was included the scale building process. All items measuring motivation to trust were newly developed for this study, items measuring trust ability ...


The Relationship Between Mindfulness And Leadership: How Mindfulness Practices Affect Leadership Practices, James Van Auken Jan 2019

The Relationship Between Mindfulness And Leadership: How Mindfulness Practices Affect Leadership Practices, James Van Auken

Dissertations & Theses

The aim of this study was to explore and understand the relationship between mindfulness practices and actual leadership practices. This qualitative study utilized narrative inquiry with phenomenological interviewing techniques to explore selective leaders who use mindfulness practices, and see how they used mindfulness in their leadership practice. Sixteen in-depth interviews were conducted and thematic analysis was utilized. Eleven themes were identified with multiple sub- and sub-sub-themes, including: “Personal, Internal Mindfulness Practice,” “Being Mindful Toward Self,” “Being Present with Others,” “Being Present with a Group,” “Mindful Shift of Focus/Attention,” “Emotional Intelligence,” “Buffering of Reactivity,” “Resilience and Recovery,” “Alignment,” “Improved Job ...


Development And Validation Of The Adaptive Leadership With Authority Scale, Mohammed Raei Jan 2018

Development And Validation Of The Adaptive Leadership With Authority Scale, Mohammed Raei

Dissertations & Theses

A reliable scale to measure adaptive leadership with authority—leadership from a position of power—does not exist. This was an embedded mixed-methods study–QUAN(qual) with data collected through an online survey instrument that included the proposed scale items and an open-ended question. The quantitative part of the study, using data from 436 respondents (92.7% from Mechanical Turk, 7.3% from snowball sampling), involved the development and validation of a unidimensional scale that measures adaptive leadership with authority using exploratory and confirmatory factor analysis. The 11-item scale had a Cronbach’s alpha value of .891 and thus displayed ...


Open Innovation In Small And Medium-Sized Enterprises: Executive And Employee Perception Of Processes And Receptiveness, Bethany A. Davidson Jan 2018

Open Innovation In Small And Medium-Sized Enterprises: Executive And Employee Perception Of Processes And Receptiveness, Bethany A. Davidson

Dissertations & Theses

This study explored open innovation activities in small and medium-sized enterprises. Most open innovation research to date has focused on large organizations; however, how large organizations engage in open innovation is very different from that of small and medium-size enterprises. The embedded design, mixed methods study utilized a survey delivered to owners or other organizational executives and employees of small and medium-size enterprises to solicit information regarding whether small and medium-size enterprises are actively engaging in inbound open innovation activities, their motivation for engaging in open innovation, and the sources they are utilizing to obtain new ideas for products and ...


Students' Perceived Value Of The Community College Experience: A Mixed Methods Study, Robin A. Duncan Jan 2018

Students' Perceived Value Of The Community College Experience: A Mixed Methods Study, Robin A. Duncan

Dissertations & Theses

The purpose of this study was to explore students’ perceived value of their community college experience and its relationship to other factors often related to student persistence in college, namely satisfaction, academic quality, service quality, and engagement. The research was guided by three focused questions: How do students describe and define perceived value of community college; what components emerge from exploratory factor analysis of items designed to measure perceived value; and how, if at all, is a student’s perception of the value of a community college experience different from related measures such as satisfaction, engagement, or quality? Data were ...


Developing A Resilient Network Ambidexterity Scale, Edgar Perez Jan 2018

Developing A Resilient Network Ambidexterity Scale, Edgar Perez

Dissertations & Theses

The purpose of this study was to develop a resilient network ambidexterity scale. While numerous research efforts have considered the dimensions of social capital, resilience, and adaptive capacity to evaluate organizations and communities, few have explored social network indicators within organizations that can be used to mobilize ambidextrous strategies during times of disruption. The emphasis here was to understand the tendencies and behaviors that networks possess to sustain or achieve success along the parallel strategies of optimization and exploration. This study progressed in three specific phases toward filling this void in organizational development literature, using a mixed-methods approach. Phase 1 ...


Leading Change In Complex Systems: A Paradigm Shift, Cheryl Lemaster Jan 2017

Leading Change In Complex Systems: A Paradigm Shift, Cheryl Lemaster

Dissertations & Theses

This qualitative study is an in-depth exploration of the experiences of 20 executive-level leaders from American corporations, government agencies, hospitals, and universities.At the heart of this investigation are stories that reveal the challenge of leading change in complex systems from the leader perspective, creating an opportunity to explore sense-making and sense-giving as guided by individual values and organizational contexts.Complexity Science, the framework for this research, is the study of relationships within and among systems.The aim of approaching this research from a complexity perspective is to gain a more realistic view of the issues and challenges that leaders ...


Rhizomatic Learning And Adapting: A Case Study Exploring An Interprofessional Team's Lived Experiences, Renee Charney Jan 2017

Rhizomatic Learning And Adapting: A Case Study Exploring An Interprofessional Team's Lived Experiences, Renee Charney

Dissertations & Theses

The purpose of this theoretical case study was to explore the lived experiences of members within an inter-professional team about how they learn and adapt while dedicating their lives toward the well-being of students residing in and attending a rehabilitation home school. Although there is broad literature that addresses legacy learning theories and frameworks, as well as complex-adaptive organizations, very little shows how the application of rhizome philosophy principles address learning and adapting within an organizational context. This study is a step toward addressing that gap. Using interviews, thematic analysis, and storyline networking, the study explored in depth the lived ...


Inclusive Leadership's Evolving Context: Organizational Climate And Culture Connect, Maria E. Dezenberg Jan 2017

Inclusive Leadership's Evolving Context: Organizational Climate And Culture Connect, Maria E. Dezenberg

Dissertations & Theses

Conventional forms of leadership that are prominent in organizational life today are seemingly antithetical to the landscape of our dynamic, global society. The continued focus on traditional hierarchies with leadership that functions in a “chain of command” manner begs the question of how organizations can reshape routines and relationships to reflect processes of inclusion and collaboration that have the capability of provoking progressive change in organizations. Diversity and Inclusion scholars have identified the newer construct of inclusive leadership as apt to advance climates and cultures of inclusion through social processes that encourage inclusive practices and behaviors. These fluid aspects of ...


Elements Of Effective Interorganizational Collaboration: A Mixed Methods Study, Patricia A. Greer Jan 2017

Elements Of Effective Interorganizational Collaboration: A Mixed Methods Study, Patricia A. Greer

Dissertations & Theses

Interorganizational collaboration is a process used by committed stakeholders within a problem domain to solve 'messy’ or complex issues. Joint identification and resolution of complex problems is achieved through an iterative process, using elements for success: committed members, resources, time, communication, trust, shared goal, defined process, and collective identity. This study utilized an exploratory sequential mixed methods process as a practical approach, resulting in richer data and increased understanding of the phenomenon of collaboration. The guiding research problem explored which elements influence successful collaborations and, specifically, how collective identity is developed, sustained, and related to the perception of success. The ...


Exploring The Lives Of Women Who Lead, Susan Cloninger Jan 2017

Exploring The Lives Of Women Who Lead, Susan Cloninger

Dissertations & Theses

Scholars have identified various reasons for the underrepresentation of women in the upper echelons of organizations.This study used grounded theory methodology enhanced by situational analysis to explore how American women at senior levels in large organizational contexts engage and negotiate the totality of their situation.Utilizing a predominately White, married, middle to upper class, heterosexual sample, this study sought to understand how women create and consign meaning around their experiences; how they experience the fluidity and boundaries of multiple identities; and how they experience the entanglement of macro, meso, and micro societal forces.It explores relationships among factors participants ...


Design Thinker Profile: Creating And Validating A Scale For Measuring Design Thinking Capabilities, Dani Chesson Jan 2017

Design Thinker Profile: Creating And Validating A Scale For Measuring Design Thinking Capabilities, Dani Chesson

Dissertations & Theses

This study developed a scale for assessing design thinking capabilities in individuals. Many organizations today are turning to design thinking to tackle the complex challenges they face. As organizations move toward adopting this way of working the need to develop design thinking capabilities in individuals becomes imperative. The capabilities needed for engaging in design thinking are skills that we all have to some varying degree, but we do not all use them to their full potential when solving problems. The scale developed in this study measures the degree to which an individual uses design thinking capabilities when engaged in problem ...


Practicing Sacred Encounters: A Narrative Analysis Of Relational, Spiritual, And Nursing Leadership, Margaret Woodrow Mark Jan 2017

Practicing Sacred Encounters: A Narrative Analysis Of Relational, Spiritual, And Nursing Leadership, Margaret Woodrow Mark

Dissertations & Theses

This research examined one large health system that has, through a stated mission outcome that every encounter is a sacred encounter, sought to enhance relationships occurring within the health care environment. Seeking to understand the lived experience of sacred encounters through the lens of nurse leaders in one acute care hospital settings this study examined how nurse leaders experienced their leadership role in realizing sacred encounters. Participants were defined as nurse leaders from one hospital setting and included nurse managers, directors and one vice president. A narrative thematic analysis framed by situational analysis was the method of inquiry. Data was ...


The Development Of The Creative Synergy Scale, Amy E. Climer Jan 2016

The Development Of The Creative Synergy Scale, Amy E. Climer

Dissertations & Theses

This study developed a scale for teams to assess their behaviors related to creative synergy. Creative synergy is the interactions among team members where the collective creative results are greater than the sum of their individual efforts. When a team achieves creative synergy they have the potential to solve difficult problems with innovative solutions leading to positive impacts on our communities, societies, and even our world. This study looked at the internal-process variables of teams to determine what factors impact creative synergy. The research process involved two phases.In Phase 1, a survey was taken by 830 adults who were ...


The Efficacy Of Psychosocial Services In Comprehensive Cancer Care: A Program Evaluation, Nicola B. Mucci Jan 2016

The Efficacy Of Psychosocial Services In Comprehensive Cancer Care: A Program Evaluation, Nicola B. Mucci

Dissertations & Theses

On average, regardless of other factors, persons affected by cancer will experience some level of distress associated with the disease and its sequelae. Left untreated, psychosocial problems can, and often do, adversely affect a person's health and healthcare treatment. As a result, national initiatives have been implemented to recognize and treat psychosocial stressors to optimize a person's functioning and facilitate successful movement through the medical system. A program evaluation was conducted to examine how Providence Regional Cancer Partnership has addressed the psychosocial needs of its patient population. Specifically, the psychosocial services department, Patient Support Services, was evaluated to ...


What Are The Key Qualities And Skills Of Effective Team Coaches?, William Jacox Jan 2016

What Are The Key Qualities And Skills Of Effective Team Coaches?, William Jacox

Dissertations & Theses

The purpose of this dissertation was to identify and understand the key qualities and skills of effective team coaches. The results serve to educate and inform those aspiring to be organizational team coaches, those presently serving as team coaches, those developing curriculum to train team coaches, and those responsible for choosing and hiring team coaches for their organizations. Study participants were all experienced professional team coaches representing several states and a few different countries. The Delphi method was used, resulting in the emergence of consensus judgements of 15 qualities and 15 skills based on anonymous responses during multiple iterations. While ...


A Method To My Quietness: A Grounded Theory Study Of Living And Leading With Introversion, Leatrice Oram Jan 2016

A Method To My Quietness: A Grounded Theory Study Of Living And Leading With Introversion, Leatrice Oram

Dissertations & Theses

Leadership scholar-practitioners must create a more sustainable, diverse, and equitable future, fostering emergence and development of resilient, competent leaders, including those who may have been previously overlooked.Leadership studies, particularly those situated in early trait and behavior paradigms, have long privileged extraverted leaders as ideal.The scholarly conversation is limited on introverted leaders; moreover, most of that literature depicts introversion as either a pathological construct associated with shyness and social anxiety, or includes introversion only by omission, as a state of deficit-of-extraversion.This study instead began with positive inquiry, framing introversion as a positive individual difference, and explored the lived ...


Canadian Nurse Leaders' Experiences With And Perceptions Of Moral Distress: An Interpretive Descriptive Study, Jodi-Rae Kortje Jan 2016

Canadian Nurse Leaders' Experiences With And Perceptions Of Moral Distress: An Interpretive Descriptive Study, Jodi-Rae Kortje

Dissertations & Theses

Moral distress in nursing has been studied across many care contexts, yet there is a paucity of research on the experience among health care leaders.The purpose of this study was to understand the experiences and perceptions of moral distress in nurse leaders.This study used an interpretive description approach interviewing 32 Canadian nurse leaders about their experiences and perceptions of moral distress within their role as a leader and nurse.A constant comparative and thematic analysis process revealed three thematic patterns:(a) leaders suffer moral distress in similar and different ways from their employees; (b) relationships matter in the ...


Influencing Behavior During Planned Culture Change: A Participatory Action Research Case Study, Michael Valentine Jan 2016

Influencing Behavior During Planned Culture Change: A Participatory Action Research Case Study, Michael Valentine

Dissertations & Theses

The study was conducted in a global, for-profit, advertising firm, which initiated a culture change effort focused culture change.The objective of the effort was to manage the negative impact of implicit bias (IB) in the workplace.This type of bias is known to influence behaviors and judgements (Amodio & Mendoza, 2010).It is hypothesized that if employees shift behavior to better understand and manage these biases in the basic work activities that are typical in any organization—like working on a team, making decisions related hiring, developing and promoting talent, and the numerous creative decisions that are typical of designing ...


Organizational Leaders’ Experience With Fear-Related Emotions: A Critical Incident Study, Al Barkouli Jan 2015

Organizational Leaders’ Experience With Fear-Related Emotions: A Critical Incident Study, Al Barkouli

Dissertations & Theses

This study used the Critical Incident Technique (CIT) to better understand how organizational leaders experienced fear-related emotions. Through semi-structured interviews, fifteen executive leaders, mainly chief executive officers (CEOs), shared their experiences in response to threatening, risky, or dangerous incidents. In addition to a phenomenological understanding of the experience, participants illuminated the role that fear-related emotions play in leader decisions, how these emotions influence leader-follower relationships, the impacts of fear-related emotions on leaders’ health and well-being, and the ways leaders managed their experience with fear-related emotions including the role courage played. Leaders often faced threats, risks, or dangers (stimuli) from within ...


A Mixed Methods Study: Dimensions Of Cross-Cultural Professional Success: Experiences Of Western Women Living And Working In Eastern Cultures, Tami J. France Jan 2015

A Mixed Methods Study: Dimensions Of Cross-Cultural Professional Success: Experiences Of Western Women Living And Working In Eastern Cultures, Tami J. France

Dissertations & Theses

In this world of global interconnectedness women continue to develop cross-cultural careers and their experiences impact and influence global scholarship and practice. Through this study, the relationships, resources, and characteristics that support female expatriate success were explored, with additional focus on the role of mentor and coach relationships. The mixed-methods study was conducted using a sequential approach to research that began with one-on-one semi structured interviews with ten professional women from the United States and Canada working or formerly working in China and Hong Kong. A survey was designed based on the interview findings. Professional women from western countries working ...