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Full-Text Articles in Social and Behavioral Sciences

Building Renewed Relevance: Portraits Of Ceos Rebranding Iconic Nonprofit Organizations, Helen A. Lowman Jan 2020

Building Renewed Relevance: Portraits Of Ceos Rebranding Iconic Nonprofit Organizations, Helen A. Lowman

Dissertations & Theses

In the United States, we often refer to the social sector as one leg of a three-legged stool. The private and public sectors support the other two legs. The social sector made up of nonprofit, nongovernmental, and charity organizations, contributes to the development of American society by focusing on social good rather than the desire to make profit. For decades, the sector has functioned as the social conscience of our society. However, many iconic, legacy nonprofits have struggled to keep their relevance in today’s world: their creation tied to a past societal problem, their mission and brand no longer ...


The Experience Of Children's Mental Health Leaders During Times Of Constraint: A Narrative Study, Jody Levison-Johnson Jan 2020

The Experience Of Children's Mental Health Leaders During Times Of Constraint: A Narrative Study, Jody Levison-Johnson

Dissertations & Theses

Across the United States, each state has a public mental health system that is designed to support children and youth with emotional and behavioral challenges. This is critically important as recent estimates show that one in six children in the United States has a diagnosed mental health condition (Whitney & Peterson, 2019). The design and structure of these systems vary by state, but consistent across them is the presence of a state-designated leader who is faced with an array of constraining factors that influence their behavior and shape the resulting system. This study describes the experience of leaders in children’s mental health administration and how they define, interpret, and perceive their current environments; the constraining factors that impact them, such as decline, instability, risk, politics, policy, and random events; and the strategies they engage in to achieve their goals. Using narrative inquiry, this study captures the experiences of ten leaders engaged in state-level children’s mental health system reform. These stories paint a rich ...


Servant Leadership Characteristics And Empathic Care: Developing A Culture Of Empathy In The Healthcare Setting, Mark Anthony Martin Jan 2019

Servant Leadership Characteristics And Empathic Care: Developing A Culture Of Empathy In The Healthcare Setting, Mark Anthony Martin

Dissertations & Theses

The purpose of this study was to assess the degree to which servant leadership characteristics are exhibited in medical group practices, and the degree to which servant leadership characteristics correlated with measures of empathic care. This study featured an explanatory mixed methods research design embedded in appreciative inquiry. A total of 189 mid-level practitioners consisting of nurse practitioners, physician assistants, and practice mangers responded to a 32-item scale survey that featured a six-point Likert scale to measure servant leadership items and a 10-point continuous scale to assess measures of empathic care. The servant leadership items were based on the seven ...


Journeys Through Rough Country: An Ethnographic Study Of Blind Adults Successfully Employed In American Corporations, Kirk Adams Jan 2019

Journeys Through Rough Country: An Ethnographic Study Of Blind Adults Successfully Employed In American Corporations, Kirk Adams

Dissertations & Theses

Blind and visually impaired people in the United States face a dire employment situation within professional careers and corporate employment. The purpose of this research study was to gain insights into the phenomenon of employment of blind people through analyzing the lived experience of successfully employed blind adults through ethnographic interviews. Previous research has shown that seven out of ten blind adults are not in the workforce, that a large percentage of those who are employed consider themselves underemployed, and that these numbers have not improved over time. Missing from previous research were insights into the conditions leading to successful ...


The Relationship Between Mindfulness And Leadership: How Mindfulness Practices Affect Leadership Practices, James Van Auken Jan 2019

The Relationship Between Mindfulness And Leadership: How Mindfulness Practices Affect Leadership Practices, James Van Auken

Dissertations & Theses

The aim of this study was to explore and understand the relationship between mindfulness practices and actual leadership practices. This qualitative study utilized narrative inquiry with phenomenological interviewing techniques to explore selective leaders who use mindfulness practices, and see how they used mindfulness in their leadership practice. Sixteen in-depth interviews were conducted and thematic analysis was utilized. Eleven themes were identified with multiple sub- and sub-sub-themes, including: “Personal, Internal Mindfulness Practice,” “Being Mindful Toward Self,” “Being Present with Others,” “Being Present with a Group,” “Mindful Shift of Focus/Attention,” “Emotional Intelligence,” “Buffering of Reactivity,” “Resilience and Recovery,” “Alignment,” “Improved Job ...


Development And Validation Of The Adaptive Leadership With Authority Scale, Mohammed Raei Jan 2018

Development And Validation Of The Adaptive Leadership With Authority Scale, Mohammed Raei

Dissertations & Theses

A reliable scale to measure adaptive leadership with authority—leadership from a position of power—does not exist. This was an embedded mixed-methods study–QUAN(qual) with data collected through an online survey instrument that included the proposed scale items and an open-ended question. The quantitative part of the study, using data from 436 respondents (92.7% from Mechanical Turk, 7.3% from snowball sampling), involved the development and validation of a unidimensional scale that measures adaptive leadership with authority using exploratory and confirmatory factor analysis. The 11-item scale had a Cronbach’s alpha value of .891 and thus displayed ...


Developing A Resilience-Thinking Leadership Mindset Scale, Lloyd Duman Jan 2018

Developing A Resilience-Thinking Leadership Mindset Scale, Lloyd Duman

Dissertations & Theses

The purpose of this study was to develop a resilience-thinking leadership mindset construct and scale. Although literature exists on developing resilience and relational leadership theories, very little research and literature address a resilience-thinking mindset as a leadership strategy. This study represents an initial step in filling this gap. This research project was the initial phase toward the development of a resilience-thinking leadership mindset (RTLM) scale. I used a mixed-methods approach which was divided into three stages. Stage 1 involved the development of the scale items and assessment of both face and content validity to revise the original scale. Stage 2 ...


Students' Perceived Value Of The Community College Experience: A Mixed Methods Study, Robin A. Duncan Jan 2018

Students' Perceived Value Of The Community College Experience: A Mixed Methods Study, Robin A. Duncan

Dissertations & Theses

The purpose of this study was to explore students’ perceived value of their community college experience and its relationship to other factors often related to student persistence in college, namely satisfaction, academic quality, service quality, and engagement. The research was guided by three focused questions: How do students describe and define perceived value of community college; what components emerge from exploratory factor analysis of items designed to measure perceived value; and how, if at all, is a student’s perception of the value of a community college experience different from related measures such as satisfaction, engagement, or quality? Data were ...


Leading Change In Complex Systems: A Paradigm Shift, Cheryl Lemaster Jan 2017

Leading Change In Complex Systems: A Paradigm Shift, Cheryl Lemaster

Dissertations & Theses

This qualitative study is an in-depth exploration of the experiences of 20 executive-level leaders from American corporations, government agencies, hospitals, and universities.At the heart of this investigation are stories that reveal the challenge of leading change in complex systems from the leader perspective, creating an opportunity to explore sense-making and sense-giving as guided by individual values and organizational contexts.Complexity Science, the framework for this research, is the study of relationships within and among systems.The aim of approaching this research from a complexity perspective is to gain a more realistic view of the issues and challenges that leaders ...


Exploring The Lives Of Women Who Lead, Susan Cloninger Jan 2017

Exploring The Lives Of Women Who Lead, Susan Cloninger

Dissertations & Theses

Scholars have identified various reasons for the underrepresentation of women in the upper echelons of organizations.This study used grounded theory methodology enhanced by situational analysis to explore how American women at senior levels in large organizational contexts engage and negotiate the totality of their situation.Utilizing a predominately White, married, middle to upper class, heterosexual sample, this study sought to understand how women create and consign meaning around their experiences; how they experience the fluidity and boundaries of multiple identities; and how they experience the entanglement of macro, meso, and micro societal forces.It explores relationships among factors participants ...


Design Thinker Profile: Creating And Validating A Scale For Measuring Design Thinking Capabilities, Dani Chesson Jan 2017

Design Thinker Profile: Creating And Validating A Scale For Measuring Design Thinking Capabilities, Dani Chesson

Dissertations & Theses

This study developed a scale for assessing design thinking capabilities in individuals. Many organizations today are turning to design thinking to tackle the complex challenges they face. As organizations move toward adopting this way of working the need to develop design thinking capabilities in individuals becomes imperative. The capabilities needed for engaging in design thinking are skills that we all have to some varying degree, but we do not all use them to their full potential when solving problems. The scale developed in this study measures the degree to which an individual uses design thinking capabilities when engaged in problem ...


The Development Of The Creative Synergy Scale, Amy E. Climer Jan 2016

The Development Of The Creative Synergy Scale, Amy E. Climer

Dissertations & Theses

This study developed a scale for teams to assess their behaviors related to creative synergy. Creative synergy is the interactions among team members where the collective creative results are greater than the sum of their individual efforts. When a team achieves creative synergy they have the potential to solve difficult problems with innovative solutions leading to positive impacts on our communities, societies, and even our world. This study looked at the internal-process variables of teams to determine what factors impact creative synergy. The research process involved two phases.In Phase 1, a survey was taken by 830 adults who were ...


The Efficacy Of Psychosocial Services In Comprehensive Cancer Care: A Program Evaluation, Nicola B. Mucci Jan 2016

The Efficacy Of Psychosocial Services In Comprehensive Cancer Care: A Program Evaluation, Nicola B. Mucci

Dissertations & Theses

On average, regardless of other factors, persons affected by cancer will experience some level of distress associated with the disease and its sequelae. Left untreated, psychosocial problems can, and often do, adversely affect a person's health and healthcare treatment. As a result, national initiatives have been implemented to recognize and treat psychosocial stressors to optimize a person's functioning and facilitate successful movement through the medical system. A program evaluation was conducted to examine how Providence Regional Cancer Partnership has addressed the psychosocial needs of its patient population. Specifically, the psychosocial services department, Patient Support Services, was evaluated to ...


On Contemporary Leadership And Branded Organizations, Mark Bloemhard Jan 2016

On Contemporary Leadership And Branded Organizations, Mark Bloemhard

Dissertations & Theses

This qualitative study examined a leader’s enigmatic decision-making process guiding innovative and complex organizations—organizations that are not able to rely on market research or the precedence of industry emulators for making strategic decisions. Leaders of highly creative organizations regularly make catalytic decisions that have fateful outcomes; their ability to recognize and appropriately adjudicate complex and unpredictable market forces determine the consequences. Such influential choices often require a deep level of intuition with very little research and time to decide. The purpose of this dissertation has been to develop a framework that presents Brand Leadership as a distinct and ...


What Are The Key Qualities And Skills Of Effective Team Coaches?, William Jacox Jan 2016

What Are The Key Qualities And Skills Of Effective Team Coaches?, William Jacox

Dissertations & Theses

The purpose of this dissertation was to identify and understand the key qualities and skills of effective team coaches. The results serve to educate and inform those aspiring to be organizational team coaches, those presently serving as team coaches, those developing curriculum to train team coaches, and those responsible for choosing and hiring team coaches for their organizations. Study participants were all experienced professional team coaches representing several states and a few different countries. The Delphi method was used, resulting in the emergence of consensus judgements of 15 qualities and 15 skills based on anonymous responses during multiple iterations. While ...


Organizational Leaders’ Experience With Fear-Related Emotions: A Critical Incident Study, Al Barkouli Jan 2015

Organizational Leaders’ Experience With Fear-Related Emotions: A Critical Incident Study, Al Barkouli

Dissertations & Theses

This study used the Critical Incident Technique (CIT) to better understand how organizational leaders experienced fear-related emotions. Through semi-structured interviews, fifteen executive leaders, mainly chief executive officers (CEOs), shared their experiences in response to threatening, risky, or dangerous incidents. In addition to a phenomenological understanding of the experience, participants illuminated the role that fear-related emotions play in leader decisions, how these emotions influence leader-follower relationships, the impacts of fear-related emotions on leaders’ health and well-being, and the ways leaders managed their experience with fear-related emotions including the role courage played. Leaders often faced threats, risks, or dangers (stimuli) from within ...


A Mixed Methods Study: Dimensions Of Cross-Cultural Professional Success: Experiences Of Western Women Living And Working In Eastern Cultures, Tami J. France Jan 2015

A Mixed Methods Study: Dimensions Of Cross-Cultural Professional Success: Experiences Of Western Women Living And Working In Eastern Cultures, Tami J. France

Dissertations & Theses

In this world of global interconnectedness women continue to develop cross-cultural careers and their experiences impact and influence global scholarship and practice. Through this study, the relationships, resources, and characteristics that support female expatriate success were explored, with additional focus on the role of mentor and coach relationships. The mixed-methods study was conducted using a sequential approach to research that began with one-on-one semi structured interviews with ten professional women from the United States and Canada working or formerly working in China and Hong Kong. A survey was designed based on the interview findings. Professional women from western countries working ...


A Mixed Methods Perspective: How Integral Leaders Can Contribute To The Growth Of Emerging Leaders, Susan M. Hayes Jan 2015

A Mixed Methods Perspective: How Integral Leaders Can Contribute To The Growth Of Emerging Leaders, Susan M. Hayes

Dissertations & Theses

Given that organizational complexity continues to increase, leaders are looking for credible information, and a process that helps them become a better leader. Emerging leaders are faced with trying to be the best leader they can be while leading teams of people who think and act differently from them. To assist emerging leaders with their leadership, this study explores the literature and looks to highly respected and admired leaders for how they became the leader they are today. The purpose of this study was fourfold: first, to identify and describe first and second tier integral theory leaders from a sample ...


“Just” Business And Often Personal: An Exploration Into The Incidents Social Entrepreneurs Identify As Critical To Leading Their Enterprises, Jerrid P. Kalakay Jan 2015

“Just” Business And Often Personal: An Exploration Into The Incidents Social Entrepreneurs Identify As Critical To Leading Their Enterprises, Jerrid P. Kalakay

Dissertations & Theses

As the number of social issues around the world increases, the need for well-prepared social entrepreneurs to solve and improve those issues also increases. Social entrepreneurs with determination and courage may very well succeed in bringing sustainable social change where others have previously failed. The entrepreneurs who choose to lead social enterprises are distinctly committed to improving society through the creation of social value in addition to wealth creation. The purpose of this study was to explore the incidents social entrepreneurs identify as critical to leading their enterprises. Nineteen United States Ashoka Fellows were interviewed. Participants reflected on the most ...


Understanding Relational Agility: Exploring Constructs Of Relational Leadership Through Story, David M.I. Mclean Jan 2014

Understanding Relational Agility: Exploring Constructs Of Relational Leadership Through Story, David M.I. Mclean

Dissertations & Theses

Organizational storytelling was used within Tri Fit, a Canadian health promotion and fitness company, to explore relational leadership practices. Through 27 confidential one-on-one interviews and an interview of the four-person leadership team, the research attempted to examine how relational agility, a new leadership construct, exists, how it is defined, and to describe its organizational impacts. Two hundred and forty unique stories were shared through this process, out of which nine storylines emerged. The distillation of these revealed three cultural themes: a culture of relational connection; a culture of nice and a culture that values positivity. Demonstrations of transformational leadership, authentic ...


Relational Leadership, Devops, And The Post-Pc Era: Toward A Practical Theory For 21st Century Technology Leaders, Moudy E. Elbayadi Jan 2014

Relational Leadership, Devops, And The Post-Pc Era: Toward A Practical Theory For 21st Century Technology Leaders, Moudy E. Elbayadi

Dissertations & Theses

This theoretically oriented scholarly personal narrative (SPN) explored how the constructionist view of relational leadership might be applied in a post-PC technological era marked by fast-paced innovation and an always on technology organization and infrastructure. Through reflecting on my personal and professional experience, I hope to offer the reflective scholar-practitioner new ways of thinking, present relational practices and suggest ways of being a leader participating in the fast-paced technology driven world. This new way of being combined both relational leadership and new DevOps practices that reduce organizational friction, break down departmental silos, and increase employee engagement in technology operations. Through ...


Leading At The Edge Of Uncertainty: An Exploration Of The Effect Of Contemplative Practice On Organizational Leaders, Stephen D. Romano Jan 2014

Leading At The Edge Of Uncertainty: An Exploration Of The Effect Of Contemplative Practice On Organizational Leaders, Stephen D. Romano

Dissertations & Theses

The purpose of the study is to investigate how organizational leaders cultivate focus and calm in moments of uncertainty. There is significant literature discussing how individuals manage stress and enhance well-being through formal meditative practices, but few studies investigate informal strategies. Through single subject with multiple subject design, the research examines how specific mind body practices affect an individual's ability to pay attention, connect with others, manage stress, and enhance perspective-taking. This study suggests that being a leader, and by extension, leadership, is not merely a series of actions; rather, it is a way of thinking and being. The ...


The Nature And Influence Of Relationship On Success In A Virtual Work Environment, Carol Locher Ransone Jan 2014

The Nature And Influence Of Relationship On Success In A Virtual Work Environment, Carol Locher Ransone

Dissertations & Theses

The evolution of technology in the 21st century has led to a greater understanding of the benefits and the challenges of expanding work relationships across geographical boundaries. This expansion has contributed to the development of a global society with over three million employee teleworkers (Global Workplace Analytics and the Telework Research Network, 2013). In spite of the advances in connecting across the globe technologically, the importance of successfully working together in a virtual work environment is grounded in relationships that foster individual growth and group cohesion. The human elements of connectivity are primary to the success of organizations as well ...


Financial Services Innovation: Opportunities For Transformation Through Facial Recognition And Digital Wallet Patents, Debora S. Bartoo Jan 2013

Financial Services Innovation: Opportunities For Transformation Through Facial Recognition And Digital Wallet Patents, Debora S. Bartoo

Dissertations & Theses

Bringing innovation to the marketplace for new products and services involves creativity, a culture in which change flourishes, and leadership that thrives on transformation and complexity. This study explored the potential for market disruption or change based on innovations involving patents granted to nonfinancial services organizations that could affect financial services, specifically consumer or retail bank products. It involved analyzing documents related to recently granted patents and completing a mixed methods survey integrating the Delphi research technique. This method required multiple iterations of a survey presented to expert panelists or industry thought leaders to attempt to gain consensus ("Consensus", 2011 ...


Measuring Normlessness In The Workplace: A Study Of Organizational Anomie In The Academic Setting, Tayo Glenn Switzer Jan 2013

Measuring Normlessness In The Workplace: A Study Of Organizational Anomie In The Academic Setting, Tayo Glenn Switzer

Dissertations & Theses

The dissertation explores leadership and change by examining normlessness in the workplace through a multi-layered study of anomie theory, anomie research in the workplace, and organizational and business management theory. The research validates a quantitative survey designed to measure the level of normlessness experienced by workgroups within an organizational context. The survey reflects a set of six normative aspects that when disrupted produce organizational anomie—a state of normlessness that leads to an increase in worker resistance and a reduction in worker consent. The audience studied in this dissertation is associate professors at a large Midwestern research university. Data were ...


The Tangled Web: How Nonprofit Board Members Experience Organizational Crisis, Elizabeth A. Valicenti Jan 2012

The Tangled Web: How Nonprofit Board Members Experience Organizational Crisis, Elizabeth A. Valicenti

Dissertations & Theses

The purpose of this grounded theory study was to develop an understanding of what board members experience during a time of organizational crisis. Major corporate and nonprofit failures of previously successful organizations in recent years have raised questions and led to speculation about the role of boards of directors through the crises. In this study twenty board members of nonprofit organizations who had experienced an organizational crisis during their board service were interviewed. Participants were asked to share their perceptions and explore how they identified and made meaning of the events and board processes that went on as the crisis ...


Millennial Integration: Challenges Millennials Face In The Workplace And What They Can Do About Them, Chip Espinoza Jan 2012

Millennial Integration: Challenges Millennials Face In The Workplace And What They Can Do About Them, Chip Espinoza

Dissertations & Theses

There is a monumental changing of the guard that is currently taking place in organizations due to demographic metabolism. One of the largest birth cohorts or generations in history (Baby Boomer) is beginning to retire while their predecessor (Builder) is almost completely out of the workforce. Gen X is hitting stride and on the cusp of inheriting the proverbial organizational mantle. The three aforementioned age cohorts have learned to play in the organizational sandbox together. However, a new age cohort (Millennial, a.k.a. Gen Y), equal or greater in size to the Baby Boomer cohort started entering the playground ...


Downsized Survivors: Areas Of Loss And Work Behaviors, Cyndi J. Schaeffer Jan 2012

Downsized Survivors: Areas Of Loss And Work Behaviors, Cyndi J. Schaeffer

Dissertations & Theses

This research design used factor analysis to develop subscales related to areas of loss, and subscales related to work behaviors of survivors following a downsizing. Five loss subscales were revealed as a result of factor analysis. They were loss of sense of justice and supervisory support; loss of security and support; loss of positive outlook; loss of territory; and loss of control and identity. There were two work behavior components identified through factor analysis. They were lack of productivity and sabotage; and intention for flight. The loss components, sense of justice and supervisory support; security and competence; and territory, were ...


Through The Eyes Of The Family: A Collective Case Study Of Family Business Consulting, Cynthia L. Waisner Jan 2012

Through The Eyes Of The Family: A Collective Case Study Of Family Business Consulting, Cynthia L. Waisner

Dissertations & Theses

Interest in family businesses has increased over the last 50 years. Little empirical research, however, has been devoted specifically to the study of family business consulting. Various practitioners have offered their insights regarding approaches and tools, and a few empirical studies have offered the practitioners’ viewpoints regarding the practice area. The purpose of this study was to add to this small body of research by providing a view of family business consulting through the lens of the family business member. The chosen method of inquiry was collective case study, to allow for both contextual understanding and cross-case comparison. A total ...


How Leaders Think: Measuring Cognitive Complexity In Leading Organizational Change, Iva Vurdelja Jan 2011

How Leaders Think: Measuring Cognitive Complexity In Leading Organizational Change, Iva Vurdelja

Dissertations & Theses

The ability to lead complex organizational change is considered the most difficult leadership responsibility. Habitual linear thinking based on sequential procedural decision making is insufficient when responding to ambiguous and unpredictable challenges and interpreting systemic variables in the context of unforeseen problems, risks, and invisible interrelationships. The purpose of this exploratory multiple case study was to expand our understanding of the structure of the thinking employed by executive leaders as initiators and enablers of complex, large-scale organizational change. The researcher integrated knowledge of adult cognitive development and organizational leadership to examine the higher forms of reasoning abilities required for dealing ...