Social and Behavioral Sciences Commons^™

The Impact Of Covid-19 On Reference Services: A National Survey Of Academic Health Sciences Librarians, Deborah H. Charbonneau, Emily Vardell

School of Information Sciences Faculty Research Publications

Objectives:

The aim of this study was to gain a better understanding of the scope and adaptive nature of reference services provided by academic health sciences librarians over a one-year period (between March 2020 and March 2021) during the COVID-19 pandemic.

Methods:

In March 2021, academic health sciences librarians in the United States were invited to participate in an anonymous online survey about their experiences providing reference services during the COVID-19 pandemic. The online survey was developed, pretested, and distributed to various listservs.

Results:

A total of 205 academic health sciences librarians and other information professionals with health sciences liaison …

Health Disclaimers And Website Credibility Markers: Guidance For Consumer Health Reference In The Affordable Care Act Era, Deborah H. Charbonneau

School of Information Sciences Faculty Research Publications

This article reports on the current state of health disclaimers, online health resources, and credibility markers provided on public library websites (N = 105) for those seeking health information. In light of the Affordable Care Act (ACA), these findings have implications for consumer health reference services in public libraries. Approximately half of the public library websites in the study sample (n = 52, 49.5%) referred users to the ACA Health Insurance Marketplace website (HealthCare.gov). When referring to online consumer health resources, a small number of public library websites identified the authors of online health content (n = …

Using Text Analysis Tools To Improve Reference Faqs, James E. Van Loon

Library Scholarly Publications

A team of WSU reference librarians regularly reviews email reference questions and creates online FAQs as an aid to patrons and librarians. In the current project, text analysis tools were used to supplement the traditional process in an attempt to better understand the frequency and context of email reference queries. The presentation provides information on the text analysis tools used in the project, and presents several Q&A pairs developed using this process.

Providing Mobile Librarian Service To A College Of Nursing To Increase Interactions And Transactions: One Wayne State University, Science And Technology Librarian's Experience, Nancy A. Wilmes

Library Scholarly Publications

A mobile librarian service to the Wayne State University College of Nursing was developed to provide in-person reference and research support. This service has been successfully used for eight semesters by College of Nursing faculty, graduate students, and some undergraduates for support of research and course work. This article will address the details and provide a description of the service.

Mobile Librarian Service To The Wayne State University College Of Nursing, Nancy A. Wilmes

Library Scholarly Publications

In recent years, College of Nursing faculty and students have visited the Science and Engineering Library (which houses the Nursing Collection) less frequently to obtain reference assistance and research support. Nursing faculty and students are using online resources for their research, but these patrons still need to be able to ask questions and obtain clarification about: database search strategies, electronic journal access and full-text document delivery. To address these important resource and service issues, the Nursing Librarian Liaison has been offering reference service and research support in person, on-site in the Wayne State University College of Nursing office building. This …

Reference Area Redesign: Do It Yourself On A Budget, Monique Andrews, Mike Hawthorne, Rhonda Mcginnis

Library Scholarly Publications

No abstract provided.

Old Spaces, New Places: Purdy/Kresge Redesign, Monique Andrews, Mike Hawthorne, Rhonda Mcginnis, Mike Sensiba

Library Scholarly Publications

No abstract provided.