Social and Behavioral Sciences Commons^™

Increasing Housing Stability Through State-Funded Community Mediation Delivered By The Massachusetts Housing Mediation Program (Hmp) Fy2023 Evaluation Report, Madhawa Palihapitiya, Karina Zeferino

Massachusetts Office of Public Collaboration Publications

The Massachusetts Housing Mediation Program (HMP) is a comprehensive statewide program that provides free housing mediation services as a tool to increase housing stability with the intention of preventing homelessness created by landlord-tenant disputes. It is administered by the Massachusetts Office of Public Collaboration (MOPC) at the University of Massachusetts Boston and deploys the community mediation system infrastructure with 11 Community Mediation Centers (Centers) participating and serving all 14 counties of the Commonwealth to provide free conflict resolution services for tenants and landlords/property managers with housing disputes at any stage, from the earliest point a problem occurs, up to, and …

Addressing Barriers To Diversity, Equity, And Inclusion In Massachusetts Community Mediation, Madhawa Palihapitiya, Shino Yokotsuka, Karina Zeferino, Jarling Ho

Massachusetts Office of Public Collaboration Publications

This report presents over three years of systematically engaging, documenting and analyzing the diversity, equity and inclusion (DEI) needs/gaps and assets of state funded community mediation centers in Massachusetts. The report was compiled by researchers and an in-house DEI expert at the statutory state office of dispute resolution, the Massachusetts Office of Public Collaboration (MOPC) at the University of Massachusetts Boston. The office has been serving as a neutral forum and state-level resource for over 30 years.

The report is based on qualitative research that falls into the category of community based participatory research conducted through a series of community …

Addressing Barriers To Diversity, Equity, And Inclusion In Massachusetts Community Mediation, Madhawa Palihapitiya, Jarling Ho, Shino Yokotsuka, Karina Zeferino

Massachusetts Office of Public Collaboration Publications

This report presents over three years of systematically engaging, documenting and analyzing the diversity, equity and inclusion (DEI) needs/gaps and assets of state funded community mediation centers in Massachusetts. The report was compiled by researchers and an in-house DEI expert at the statutory state office of dispute resolution, the Massachusetts Office of Public Collaboration (MOPC) at the University of Massachusetts Boston. The office has been serving as a neutral forum and state-level resource for over 30 years.

The report is based on qualitative research that falls into the category of community based participatory research conducted through a series of community …

Increasing Housing Stability Through State-Funded Community Mediation Delivered By The Massachusetts Housing Mediation Program (Hmp) In Fy2022, Madhawa Palihapitiya, David Sulewski, Karina Zeferino, Jarling Ho

Massachusetts Office of Public Collaboration Publications

This report presents findings and recommendations from an evaluation of the Massachusetts Housing Mediation Program (HMP) administered by the MA Office of Public Collaboration (MOPC) at the University of Massachusetts Boston in partnership with 11 Community Mediation Centers (Centers). The program is funded by the Commonwealth of Massachusetts and implemented in partnership with the Department of Housing and Community Development (DHCD). The program was initially part of the Governor’s Eviction Diversion Initiative (EDI), which ended in the latter half of FY2022 and is continuing as an intervention to support housing stability. The evaluation was conducted by MOPC’s research unit comprised …

Massachusetts Community Mediation Center Grant Program: Fiscal Year 2022 Report & Evaluation, Madhawa Palihapitiya

Massachusetts Office of Public Collaboration Publications

The FY2022 evaluation report prepared by MOPC for the tenth year of the Grant Program operations confirms that the state’s FY2022 appropriation of $2.7 million[1]continued to strengthen community mediation center operations statewide, expanded public awareness and utilization of community mediation, and maintained critical public programs focused on housing stability, youth empowerment, reducing recidivism and building capacity for diversity, equity and inclusion for center practices and services, while producing significant social and economic impacts, including a $22.1 million return on the state’s investment in cost-savings and leveraged resources. This impact demonstrates the public value and cost-effectiveness of this local …

Homelessness In America: Heading Home Homeless Agency, Yvette Renee Terry

Instructional Design Capstones Collection

Homelessness in America is not unique. In fact, homelessness in America has been part of the American fabric for centuries. According to Wikipedia, homelessness surfaced as a national issue in the 1870's; thousands of homeless people suffered in urban cities across the country. (Stanford, 2018). There was an extreme increase in homelessness in the United States after the Great Depression, which generated nearly two million people migrating across the United States. In the 1980's homelessness increased in America due to extreme budget cuts in social service programs and in the year 2009, data showed 1.5 million children in the United …

On Solid Ground: Building Opportunity, Preventing Homelessness, Center For Social Policy, University Of Massachusetts Boston, Edward J. Collins, Jr. Center For Public Management, University Of Massachusetts Boston

Center for Social Policy Publications

This paper presents many of the factors that contribute to family instability; identifies the gaps in programs meant to serve low-income families; documents the role of federal and state rental subsidy programs; and demonstrates the interconnected roles of rental assistance, childcare, and employment assistance in increasing family incomes. The coalition of agencies undertook both quantitative and qualitative research for this paper. The coalition held focus groups with numerous stakeholders across the Commonwealth—families who have experienced or are at risk of homelessness, service providers, and public employees. On Solid Ground thanks the many participants who shared their experiences, as well as …

Beacon Voyages For Service, The South: A Comparative Look At Hunger, Homelessness And Poverty In North Carolina, Tennessee, Alabama, And Louisiana, Beacon Voyages For Service, University Of Massachusetts Boston

Office of Community Partnerships Posters

Beacon Voyages for Service (BVS) is a student run program within the Office of Student Leadership and Community Engagement that coordinates Alternative Break Programs. In January , 2014, 11 students embarked on a two week road trip to take a comparative look at hunger and homelessness in the southern United States. Along the route they partnered with 8 different organizations to learn about the effects of hunger and homelessness in this region.

Moving Home: An Evaluation, Center For Social Policy, University Of Massachusetts Boston

Office of Community Partnerships Posters

The Center for Social Policy (CSP) is carrying out an analysis of data on the housing situations of participants in the Moving Home program, which is run by the Bowery Residents’ Committee (BRC) in New York City (NYC). BRC is one of the largest, most comprehensive social service agencies in NYC, offering a client-focused continuum of 27 programs that serve 2,600 individuals daily. Launched in 2007, BRC’s Moving Home initiative applies an individualized, low-threshold model to transitioning chronically homeless men and women from the streets to permanent housing.

Give Us Your Poor: A National Public Education Campaign Addressing Homelessness, Barbara L. Graceffa, Center For Social Policy, University Of Massachusetts Boston

Office of Community Partnerships Posters

The objective of this campaign to create awareness that the Government alone cannot solve homelessness. The campaign also creates awareness that corporations need to be involved to help bring to scale solutions as well as promote innovation. The aim of the project is to create an awareness that collaboration between government, non-profits, academia, corporations, faith communities, and individuals is key to solving the issue.

Project Hope; Negotiation To Unify Advocacy For Successful Passage Of Foreclosure Legislation To Protect Low Income Households In Massachusetts, Donna Friedman, Center For Social Policy, University Of Massachusetts Boston

Office of Community Partnerships Posters

Project Hope is a multi-service agency at the forefront of efforts in Boston to move families beyond homelessness and poverty. It provides low-income women with children with access to education, jobs, housing, and emergency services; fosters their personal transformation; and works for broader systems change. The Center for Social Policy was asked by Project Hope to carry out collaborative action research to help them identify viable employment pathways, accessible in the neighborhood or through use of public transportation, for parents with children who have limited workforce experience and education. Together, the research involved: working with agency staff to survey families …

Rapid Re-Housing Of Families Experiencing Homelessness In Massachusetts: Maintaining Housing Stability, Tim H. Davis, Terry S. Lane

Center for Social Policy Publications

The American Recovery and Reinvestment Act of 2009 (“Recovery Act”) provided $1.5 billion for the Homelessness Prevention and Rapid Re-Housing Program (HPRP), a temporary program that addressed both homelessness prevention and rapid re-housing of families already experiencing homelessness. The U.S. Department of Housing and Urban Development (HUD) allocated $44.5 million, including $26.1 million to individual Massachusetts communities and $18.4 million to the Commonwealth of Massachusetts. Of its funds, the state allocated $8.3 million for rapid re-housing of families who were living in shelters or motels.

This report explores the experiences of 486 of these families who received rapid re-housing assistance …

Massachusetts' System Redesign To End Homelessness: An Overview And Assessment, Donna H. Friedman, Ghazal Zulfiqar

Center for Social Policy Publications

The Clayton-Mathews and Wilson 2003 analysis of Massachusetts’ expenditures of state and federal dollars to address family homelessness documented a serious system misalignment of public resources: that is, 80% of state and federal resources were tied up in shelter provision, while only 20%, including rental assistance, were designated for homelessness prevention (Clayton-Matthews and Wilson, 2003). Their analysis demonstrated what many had long suspected: if homelessness is to be ended in Massachusetts, fundamental changes would be needed to shift the state system from shelter-oriented toward prevention-oriented. Both the Romney and the Patrick administrations have clearly prioritized this objective with broad-based support …

The First Two Years Of Housing First In Quincy, Massachusetts: "This Place Gives Me Peace, Happiness, And Hope", Tatjana Meschede

Center for Social Policy Publications

Housing First is a housing and support services program that attempts to move the most disabled homeless people directly to housing prior to treatment, using housing as the transforming element to support participation in treatment. This approach does not require sobriety or participation in long-term treatment programs unlike the traditional continuum of care approach. Promising results have been demonstrated in a number of projects using this model (Tsemberis & Eisenberg, 2000).

For the past ten years, Father Bill’s Place (FBP), a homeless shelter and housing program in Quincy, Massachusetts, has moved steadily towards providing permanent housing with supportive services, rather …

Preventing Homelessness And Promoting Housing Stability: A Comparative Analysis, Donna H. Friedman, Jennifer Raymond, Kimberly Puhala, Tatjana Meschede, Julia Tripp, Mandira Kala

Center for Social Policy Publications

This final evaluation report is the culmination of a three-year investment of time, energy and resources involving 28 Massachusetts nonprofit organizations: 7 foundations, led by the Boston Foundation, The Massachusetts Department of Housing and Community Development; and Homes for Families which joined with the Center for Social Policy team to conduct 10 focus groups involving 72 parents and individuals who shared their perspectives on homelessness prevention, with the guidance of a consumer advisory board involving six persons who have experienced homelessness. Collectively, we engaged in this evaluation effort because we believed that the outcomes of interventions, practice experience of service …

Housing Resources Leveraged By The Special Homeless Initiative Of The Massachusetts Department Of Mental Health, 1992–2006: Evaluation Of The Special Homeless Initiative, Massachusetts Department Of Mental Health, Tatjana Meschede, Helen Levine, Martha R. Burt

Center for Social Policy Publications

This and a companion report are the first products of an evaluation of the Special Homeless Initiative, a funding stream that began in 1992 and has grown to become an essential tool available to the Department of Mental Health for preventing and ending homelessness among vulnerable people with serious mental illness.

Moving Here Saved My Life: The Experience Of Formerly Chronically Homeless Women And Men In Quincy's Housing First Projects, Tatjana Meschede

Center for Social Policy Publications

For the past ten years, Father Bill’s Place (FBP) in Quincy, Massachusetts, has moved steadily towards providing permanent housing with supportive services rather than emergency shelter as a solution to ending homelessness. According to John Yazwinski, executive director of FBP, the vision for the future is to be able to independently house every homeless person entering FBP within a short period of time instead of “housing” people in the shelter for prolonged periods. As such, sheltering homeless people in mass emergency shelters should be a picture of the past.

Yazwinski’s Housing First Model builds upon an approach of housing “chronically” …

Prevention At Work: Homelessness Prevention Initiative (Hpi) Interim Evaluation Report, January 2004 Through September 2005, Donna H. Friedman, Jennifer Raymond, Consuela Greene, John Mcgah, Elizabeth Brown, Julia Tripp, Helen Levine

Center for Social Policy Publications

This interim report summarizes what has been learned about the processes and outcomes of interventions by HPI grantees in the first 21 months of the initiative, from January 2004 through September 2005. To ground our findings, Section One begins with a discussion of the housing, economic, and policy contexts in the U.S. and the state that impact low-income households. This section focuses on the public and nonprofit sectors these households rely upon for help when their housing circumstances are precarious.

Section Two describes the households served by HPI grantees and their varied circumstances. Section Three offers detail on the prevention …

Women And Homelessness In Massachusetts, Michelle Kahan

Publications from the Center for Women in Politics and Public Policy

Ninety percent of the 1,100 families who utilize the state's shelter system annually are headed by women, as are approximately 20% of the 19,000-29,000 individuals who stay in Massachusetts emergency shelters each year. In total, a minimum of 5,000 women and 2,000 children annually stay in Massachusetts homeless shelters.

These figures do not include over 3,000 women in domestic violence shelter (60% of whom enter shelter with their children), not the 50% of families seeking emergency shelter who are turned away each year. Over a period of three years, women also make up a quarter of Boston's 1,400 street dwellers: …

Transitions At Dta: Homeless Pilot Programs At The Massachusetts Department Of Transitional Assistance (2003-2005), John Mcgah, Amy Carlin

Center for Social Policy Publications

Towards the end of fiscal year 2004, the Massachusetts Department of Transitional Assistance (DTA), the state’s welfare department, initiated eight pilot programs to better serve homeless families, to end the state’s reliance on placing families in hotels/motels, and to enable families living in motels to move into stable housing as quickly as possible. These initiatives were created in reaction to the unacceptably high number of motel placements of homeless families (about 600 in 2003). Motels do provide a needed alternative when emergency shelters are full, but they are a political, fiscal and moral liability. In 2004, DTA, in partnership with …

Partners In Prevention: Community-Wide Homelessness Prevention In Massachusetts And The United States, Donna H. Friedman, John Mcgah, Julia Tripp, Michelle Kahan, Nicole Witherbee, Amy Carlin

Center for Social Policy Publications

A central objective of the Homelessness Prevention Initiative (HPI) is to generate information for state policymakers on viable statewide approaches for investing in homelessness prevention. Therefore, to contextualize the policy relevance of HPI evaluation findings and to add to the strength of recommendations, the evaluation team has systematically explored examples of community-wide homelessness prevention efforts already underway in Massachusetts and in other parts of the country.

We selected communities that met the following criteria:

• The prevention network included an entire county, city, region or state.
• Cross-organizational resource-sharing, policies and interventions were in place.
• The collaboration engaged in primary prevention, that …

Bridges And Barriers To Housing For Chronically Homeless Street Dwellers: The Effects Of Medical And Substance Abuse Services On Housing Attainment, Tatjana Meschede

Center for Social Policy Publications

In the winter of 1998/99, after the deaths of 16 homeless people in the streets of Boston attracted wide attention by the media, the Commissioner of the Massachusetts Department of Public Health (MDPH), Dr. Howard Koh, convened a group of I stakeholders serving the homeless street population. The goal of this MDPH Homeless Taskforce was to reduce the number of homeless people dying on the streets as well as to improve service delivery to those homeless individuals most at risk of dying. A wide range of individuals serving or encountering the homeless street population, including homeless outreach teams, law enforcement …

Impact – Information Management, Public Access, Community Transformation: Final Evaluation Report, Oscar Gutierrez, John Mcgah

Center for Social Policy Publications

In 2000 the Department of Commerce awarded the Lake County (IL) Department of Planning, Building and Development a Technology Opportunity Program (TOPS) Grant to implement Project IMPACT. The project’s goals were “to improve access to and delivery of human services for low-income residents, strengthen community planning and resource allocation, and enhance understanding of data on homelessness that can be gathered and aggregated on local and national levels to accurately capture the scope of the problem and the effectiveness of efforts to ameliorate it.”

The Center for Social Policy (CSP) at the McCormack Graduate School of Policy Studies, University of Massachusetts …

Hard Numbers, Hard Times: Homeless Individuals In Massachusetts Emergency Shelters, 1999-2003, Tatjana Meschede, Brian Sokol, Jennifer Raymond

Center for Social Policy Publications

Hard Numbers, Hard Times is the fruit of five years of homeless management information systems data collected in homeless emergency shelters serving individuals across Massachusetts. For the first time, comprehensive, reliable statewide data are provided on how many people accessed the system, where people became homeless, what they attributed their homelessness to, how long they stayed in shelter, and where they went when they left. These data are combined with information on demographics, income, special needs and insurance status along with analysis and interviews to provide multiple perspectives on the Massachusetts shelter system.

Emergency Preparedness: A Manual For Homeless Service Providers, Kelly Tobin, Phyllis Freeman

Center for Social Policy Publications

Public attention to "emergency planning" has increased dramatically since 9/11/2001. Out of concern that the population of homeless individuals and families may not have been considered adequately in planning thus far, the Center for Social Policy reviewed what has occurred, sought advice about what would be useful to add to existing material and resources, and proceeded to prepare this Manual. It seemed all too likely that under the already considerable pressure for cities and towns to prepare for threats caused by terrorism, including bioterrorism, that the special characteristics of homeless families and individuals, and of community organizations serving homeless people, …

Homeless Persons' Residential Preferences And Needs: A Pilot Survey, Russell K. Schutt

Sociology Faculty Publication Series

The 2003 Pilot Survey of Residential Preferences and Needs sampled individuals with psychiatric difficulties at three large generic shelters for adult individuals in Boston and one of four transitional shelters funded by the Metro Boston Region of the Massachusetts Department of Mental Health.

 The survey measured: homeless persons’ residential preferences; the residential recommendations of shelter-based clinicians for these homeless persons; clinicians’ assessments of these persons’ living skills and safety.

 Respondents at the DMH shelter were somewhat more satisfied with their shelter and with the people who stayed there than were those at the generic shelters. The DMH shelter …

Surviving Against The Odds: Families’ Journeys Off Welfare And Out Of Homelessness, Donna H. Friedman, Tatjana Meschede, Michelle Hayes

Center for Social Policy Publications

Homeless families face complex challenges when making the transition from welfare to the workforce. By focusing on the experiences of homeless families participating in a Boston-based welfare-to-work program, the multimethod, longitudinal study described in this article explored factors contributing to more successful transitions as well as barriers faced by families having a harder time making the transition.

Nearly 90 percent of the families that were studied left a shelter with a housing subsidy and retained it 6 to 12 months later. Successful employment outcomes after exiting a shelter were more evident for families whose head of household was older, two-parent …

Characteristics Of Homeless Individuals Accessing Massachusetts Emergency Shelters, 1999-2001, Tatjana Meschede, Michelle Kahan, Michelle Hayes, Donna Friedman

Center for Social Policy Publications

The Center for Social Policy (CSP) at the McCormack Institute, University of Massachusetts Boston oversees the Connection, Service, and Partnership through Technology (CSPTech) project. CSPTech operates a homeless management information system being implemented throughout the Commonwealth. Founded in 1995, this project is a networked computerized record-keeping system that allows homeless service providers across Massachusetts to collect uniform client information over time. This information is aggregated in a database used by service providers, advocates, government officials, researchers, and people experiencing homelessness. Analysis of this information is critical to efforts to understand the extent of this problem in Massachusetts in an attempt …

Impact – Information Management, Public Access, Community Transformation: Year Two Evaluation Report, September 1, 2001 Through August 31, 2002, Oscar Gutierrez, John Mcgah

Center for Social Policy Publications

The goals of the IMPACT project are “to improve access to and delivery of human services for low-income residents, strengthen community planning and resource allocation, and enhance understanding of data on homelessness can be gathered and aggregated on local and national levels to accurately capture the scope of the problem and the effectiveness of efforts to ameliorate it.”

The Center for Social Policy (CSP), McCormack Institute at the University of UMass Boston was commissioned to produce a series of evaluation reports of the IMPACT project; this is the second of three reports covering year two activity of the IMPACT. The …

Impact – Information Management, Public Access, Community Transformation: Year One Evaluation Report, September 1, 2000 Through August 31, 2001, Oscar Gutierrez, John Mcgah, Donna H. Friedman

Center for Social Policy Publications

The goals of the IMPACT project are “to improve access to and delivery of human services for low-income residents, strengthen community planning and resource allocation, and enhance understanding of how data on homelessness can be gathered and aggregated on local and national levels to accurately capture the scope of the problem and the effectiveness of efforts to ameliorate it.”

The first year of the IMPACT project was one of infrastructure development in a broad sense. It involved primarily the development and modification of innovative information technology tools as well as the identification, selection and deployment of other information systems designed …