Social and Behavioral Sciences Commons^™

Advancing Research For Library And Information Science With Qualitative Secondary Analysis, Jenny Bossaller, C. Sean Burns, Amy Vanscoy

Information Science Faculty Publications

This paper presents the results of a study utilizing a seldom-used method in Library and Information Science (LIS): Qualitative Secondary Analysis. The data is drawn from two phenomenological studies about experiences of Reference and Information Services (RIS) librarians. We discuss how we repurposed the interview data in this study, and also the strengths, weaknesses, and wider applications of the method across LIS.

“For All The People”: Public Library Directors Interpret Intellectual Freedom, Shannon M. Oltmann

Information Science Faculty Publications

Intellectual freedom is frequently seen as a core value of librarianship, especially by the American Library Association, which has issued extensive guidance to libraries about implementing intellectual freedom. Some scholars criticize these documents, arguing that they are unrealistic and do not offer meaningful support to libraries. While scholars question the value of ALA policies, it is unclear whether practicing librarians have similar concerns about the Library Bill of Rights (LBR) and related guidelines. This article describes a study of public libraries and their interpretation of the LBR in their daily practice. To investigate the role played by ALA documents, 15 …

Rethinking Social Change: The Promises Of Web 2.0 For The Marginalized, David Nemer

Information Science Faculty Publications

This paper focuses on the uses of Web 2.0 platforms by residents of favelas, urban slums in Brazil, in order to expand our understanding of what Web 2.0 can and cannot do in terms of social change. To explore this problem space, I draw on a 10-month ethnography in the favelas of Vitória, Brazil to study slum residents’ Web 2.0 practices and engagements. I show how Web 2.0 afforded favela residents the ability to protest and cross social boundaries, but when that happened they faced something much stronger: social exclusion, police brutality against the blacks and poor, and limited civic …

Qualitative Interviews: A Methodological Discussion Of The Interviewer And Respondent Contexts, Shannon M. Oltmann

Information Science Faculty Publications

Interviews are a staple method used in qualitative research. Many authors hold face-to-face interviews to be the gold standard, or the assumed best mode in which to conduct interviews. However, a large number of research projects are based on conducting interviews via telephone. While some scholars have addressed the advantages and disadvantages of using telephones to conduct interviews, this work is scattered across multiple disciplines and lacks a cohesive, comprehensive framework. The current article seeks to rectify this gap in the literature, by explicitly developing the constructs of the interviewer context and the respondent context. By examining key components in …

Institutional And Individual Factors Affecting Scientists' Data-Sharing Behaviors: A Multilevel Analysis, Youngseek Kim, Jeffrey M. Stanton

Information Science Faculty Publications

The objective of this research was to investigate the institutional and individual factors that influence scientists' data-sharing behaviors across different scientific disciplines. Two theoretical perspectives, institutional theory, and theory of planned behavior, were employed in developing a research model that showed the complementary nature of the institutional and individual factors influencing scientists' data-sharing behaviors. This research used a survey method to examine to what extent those institutional and individual factors influence scientists' data-sharing behaviors in a range of scientific disciplines. A national survey (with 1,317 scientists in 43 disciplines) showed that regulative pressure by journals, normative pressure at a discipline …

Personal Communication Networks And Their Positive Effects On Online Collaboration And Outcome Quality On Wikipedia, Michail Tsikerdekis

Information Science Faculty Publications

Online collaborative projects have been utilized in a variety of ways over the past decade, such as bringing people together to build open source software or developing the world's largest free encyclopedia. Personal communication networks as a feature do not exist in all collaborative projects. It is currently unclear if a designer's decision to include a personal communication network in a collaborative project's structure affects outcome quality. In this study, I investigated Wikipedia's personal communication network and analyzed which Wikipedia editors are utilizing it and how they are connected to outcome quality. Evidence suggests that people who utilize these networks …

Intellectual Freedom And Freedom Of Speech: Three Theoretical Perspectives, Shannon M. Oltmann

Information Science Faculty Publications

Freedom of speech encompasses not only a right to express oneself but also a right to access information. This right is particularly pertinent to libraries, whose mission is often focused on enabling and expanding access to information. Libraries can support this activity with a theoretical background that draws upon the three predominant jurisprudential theories of freedom of speech: the marketplace of ideas, democratic ideals, and individual autonomy. In this article, each of these theories is explained and then applied to the library context, creating a starting place for further investigation and application of these judicial theories to information access.

Examining Care Navigation: Librarian Participation In A Teambased Approach?, A. Tyler Nix, Jeffrey T. Huber, Robert M. Shapiro Ii, Andrea Pfeifle

Information Science Faculty Publications

Objective: This study investigated responsibilities, skill sets, degrees, and certifications required of health care navigators in order to identify areas of potential overlap with health sciences librarianship.

Method: The authors conducted a content analysis of health care navigator position announcements and developed and assigned forty-eight category terms to represent the sample’s responsibilities and skill sets.

Results: Coordination of patient care and a bachelor’s degree were the most common responsibility and degree requirements, respectively. Results also suggest that managing and providing health information resources is an area of overlap between health care navigators and health sciences librarians, and that librarians are …

“They Kind Of Rely On The Library”: School Librarians Serving Lgbt Students, Shannon M. Oltmann

Information Science Faculty Publications

This research examines school librarians’ perspectives on collecting LGBT materials. Based on qualitative interviews with thirty-one school librarians, this project found generally strong support for collecting LGBT materials. School librarians discussed serving their communities, having resources for all students, and meeting the needs of diverse students. In addition, they shared several ways that school libraries can counter bullying: creating a bully-free zone in the library, collecting LGBT and anti-bullying materials, collaborating with guidance counselors and teachers, suggesting particular books for certain students, being a supporter of students, and positioning the school library as a safe space.

Re-Conceiving Time In Reference And Information Services Work: A Qualitative Secondary Analysis, Jenny Bossaller, C. Sean Burns, Amy Vanscoy

Information Science Faculty Publications

Purpose

The purpose of this paper is to use the sociology of time to understand how time is perceived by academic librarians who provide reference and information service (RIS).

Design/methodology/approach

This study is a qualitative secondary analysis (QSA) of two phenomenological studies about the experience of RIS in academic libraries. The authors used QSA to re-analyze the interview transcripts to develop themes related to the perception of time.

Findings

Three themes about the experience of time in RIS work were identified. Participants experience time as discrete, bounded moments but sometimes experience threads through these moments that provide continuity, time is …

Communicative Action And Citizen Journalism: A Case Study Of Ohmynews In South Korea, Seungahn Nah, Deborah S. Chung

Information Science Faculty Publications

Drawing on Habermas’s theory of communicative action, this case study of OhmyNews in South Korea examines how citizen journalism operates in a broad organizational and social context. Through in-depth interviews with professional and citizen journalists, the study reveals that citizen journalism can be well understood at the intersection between the lifeworld and systems. Specifically, the study finds a coexistence mechanism by which citizen journalism competes, collaborates, coordinates, and compromises with professional journalism through communicative action, such as mutual understanding, reason-based discussion, and consensus building.