Social and Behavioral Sciences Commons^™

Beyond Implementation: Making Your Erms Work For You, Andrea Langhurst, Stacey Marien, Kari Schmidt

Charleston Library Conference

The University of Notre Dame started building CORAL (http://erm.library.nd.edu/), a modularized open source ERM, over two years ago. Implementation caused workflow changes, including deeper information sharing with stakeholders, enhanced record-keeping and increased efforts and options for institutional knowledge storage. Likewise, American University, after learning about CORAL’s workflow utilities, implemented the Resources module to solve ongoing and emerging workflow issues when responsibility for some e-book ordering shifted from the ERM unit to the Acquisitions unit. Learn how ERM practices were enhanced and expanded at the two Libraries through the use of this flexible system.

Wasted Words? Current Trends In Collection Development Policies/Guidelines, Maureen James, Donna K. Rose, Carol I. Macheak, John R. Warrick, Audrey Powers, Matt Torrence, Megan Sheffield

Charleston Library Conference

Are collection development policies viable today? In order to answer that question, librarians at the University of South Florida, Tampa Library sent out a survey to all academic ARL Libraries to obtain a holistic picture of academic collection development policies, how they are changing due to the abundance of electronic resources and new methods of data-driven acquisition. The transition to electronic resources and the changing role of the collection development librarian are having a tremendous impact on the manner by which libraries select and acquire new materials. The goal of this research project further elucidates the current trends of collection …

Measuring And Applying Data About Users In The Seton Hall Library, Rachel E. Volentine, Lisa M. Rose-Wiles, Carol Tenopir

Charleston Library Conference

We present data on how faculty and students at Seton Hall University use scholarly articles and books, how the library can present its findings to stakeholders, and how librarians can learn from these findings to better meet user needs. The data were gathered using questionnaire surveys of university faculty, graduate students, and undergraduate students as part of the IMLS Lib-Value project and based on Tenopir and King Studies conducted since 1977. Many questions used the critical incident of the last article and book reading to enable analysis of the characteristics of readings, in addition to characteristics of readers. Seton Hall’s …

Discover Eds: Tales Of Implementation And Use, Audrey Powers, Lily Todorinova, Shannon E. Fox, Athena Hoeppner, Mary Page, Rafal Kasprowski, Elizabeth Kocevar-Weidinger, Alyssa Koclanes, Virginia Polley, Robb M. Waltner

Charleston Library Conference

This paper supplements the panel, which was delivered in a “Lively Lunch” format and included presentations by librarians who have employed EBSCO’s Discovery System (EDS) in their academic institutions. The panelists addressed several important aspects of launching a discovery system in an academic library, such as Implementation; Information Literacy; and Assessment, Usability and Customization. The implementation component included technical aspects, business requirements, enhancing the operability of link resolvers, launch preparation, and implementation success. The information literacy portion addressed how academic reference services and library instruction have been transformed because of EDS. Assessment, Usability and Customization focused on customizing the search …

Positive Feedback: Using Interlibrary Loan Transaction Log Data To Inform Collection Development, Teresa Negrucci, Forrest Link

Charleston Library Conference

The Associate Librarian for Access Services and Collection Management at Brown University Library requested an analysis of user and bibliographic data for faculty requests in the BorrowDirect and ILLiad systems to provide some insight on possible gaps in the library’s monographic collection from the faculty perspective. They processed and analyzed the data from both of these systems to determine these gaps and find a way to fix them. This paper explains their steps and provides a brief look at the positive feedback on their approach, all of which helped them to achieve a more successful process of collection development and …

Positively Perplexing E-Books: Digital Natives’ Perceptions Of Electronic Information Resources, Tara T. Cataldo, Amy G. Buhler

Charleston Library Conference

Anecdotal evidence from user surveys and the experiences of information professionals portray a picture that today’s students (i.e., “digital natives”) do not differentiate between the variety of information resources online. The issue of container only becomes problematic to these students when they have to produce a scholarly work and cite their information sources. Then the question becomes, “What is it?” This paper will present preliminary data from a survey of university students on how they recognize and label electronic information resources. The authors will explore such questions as: Do users recognize an e-book as a book? If not, how do …

Everything That’S Wrong With E-Book Statistics: A Comparison Of E-Book Packages, Karin Byström

Charleston Library Conference

This poster presentation highlights the problems that exist in defining “a download” for e-books. Even though there is a COUNTER code of practice, a download can still be defined as either a page, chapter or title use. Many e-book publishers don’t follow COUNTER at all, and then the differences are even bigger. Libraries face many problems because of this, and this poster aims to raise awareness on the problems concerning analyzing e-book usage statistics.

Striving For Uniqueness: Data-Driven Database Deselection, Jeremy M. Brown, Geoffrey P. Timms

Charleston Library Conference

As libraries endure an ongoing crisis of available funds to meet inflating electronic content costs, the idea to dispatch the perceived least important e-resources to help balance the budget is a tempting solution. Mercer University Libraries recognizes the challenge of finding areas in which to cut back on its resources. They closely examine their subscriptions to prioritize their patrons’ needs, maintain budgetary equilibrium, and remain true to their goals. The Library Systems Department has worked to develop their own tool to assist decision makers with pertinent information about the uniqueness of both their full text and index databases and packages, …

The Truth Is Out: How Students Really Search, Beth S. Bloom, Marta Deyrup

Charleston Library Conference

The transition to electronic resources and the evolution of digital technologies has provided the public with the ability to conduct research without physically stepping into a library. This has led to the development of research habits using Internet search engines, mainly Google, which follow students to college. This presentation discusses the results of a two-year study of students’ online research behaviors which show that many students are comfortable with their current research habits and have little motivation to adopt new ones. Five examples of student research behaviors from the study are included to portray the burgeoning problem and provoke interest …

Collaborating To Analyze E-Journal Use Data: A Discussion Of Cross-Institutional Cost-Per-Use Analysis Projects Within The Unc System, Virginia Bacon, Patrick L. Carr

Charleston Library Conference

This presentation discusses two projects within the University of North Carolina (UNC) system in which the system libraries collaborated to share data to make cross-institutional analyses of expenditures, use, and cost-per-use (CPU). The first project was initiated in 2011 and involved the analysis of e-resources at four UNC libraries. The second project was a UNC system-wide project that occurred in May 2012 and involved comparisons of expenditure and use data for e-journal subscriptions across the system.

Automating Record Loading—An Implementation Story, Maribeth Manoff, Jim Shetler, Deb Thomas

Charleston Library Conference

If loading record files is consuming more and more of your library’s time and effort, learn from our experience in automating record loading at the University of Tennessee. Like most libraries, the University of Tennessee Libraries (UTL) has loaded files of order and bibliographic (bib) records into our Integrated Library System (ILS) for years. In 2012, we automated this process by writing loaders that look for these record files and load them into our Ex Libris Aleph ILS without staff intervention. We began the project with Yankee Book Peddler (YBP), one of our major vendors, and the result has been …

Exploring Concepts Of “Collection” In The Digital World, Angharad Roberts

Charleston Library Conference

This paper describes an ongoing doctoral research project, supported by the British Library and titled “Conceptualising the library collection for the digital world: a case study of social enterprise.” Relatively little has been written about the conceptual ideas associated with collection in a library context. Based on interview and survey data collected from library and information practitioners, people working in social enterprises, faculty members, and policymakers, three interpretations of “collection” are suggested: “collection as thing”, “collection as access,” and “collection as process.” The paper proposes a revised collection development hierarchy which incorporates these three concepts, outlining the potential impact of …

Geek Out: Adding Coding Skills To Your Professional Repertoire, Bohyun Kim, Kathryn Harnish

Charleston Library Conference

Programming skills are crucial and often essential in making today's library systems and services more efficient and user-friendly. Librarians can use these tools to change the way information resources are currently served to make them more efficient by creating new library services. These skills, however, are often not included in LIS curricula, and it can be difficult to know where to begin. This paper offers some effective strategies to obtain coding skills, covers several common mistakes and obstacles that librarians make and encounter while trying to learn how to program in the library environment, and offers helpful tips and resources. …

Using Technology To Facilitate Technical Services Workflows, Kelli Getz, Jeanne M. Castro

Charleston Library Conference

Managing workflows in a complex and evolving environment is a challenge for technical services librarians. By taking advantage of technology, technical services librarians at the University of Houston Libraries currently develop and revise workflows using tools such as Google Docs, Microsoft Outlook Tasks, and Drupal-based forms. By embracing technology and harnessing the power of these tools, the UH librarians are able to successfully pair effective communication with a high-level of transparency. The Assistant Head of Acquisitions and the Electronic Resources Coordinator will talk about their experiences in creating workflows using a variety of products, as well as share their analysis …

Freely Flowing: Openly Accessible Sources For Streaming Video, Deg Farrelly

Charleston Library Conference

There is considerable disagreement within the academic and library spheres as to what can be done to make streaming content available. The process of providing streaming content is expensive, labor intensive, and time consuming. This process, however, doesn’t always require prolonged licensing negotiations, expenditure of precious materials budgets, or large investment of personnel time and effort to digitize, upload, and maintain content. There are many websites that provide quality videos that libraries and media centers can both access and provide access to with minimal effort. This paper offers a list of these legal, openly accessible resources, along with a brief …

The Functions Of (Meta)Data: Lessons Learned With A Fedora Digital Repository, Jennifer M. Eustis

Charleston Library Conference

The University of Connecticut Libraries began building a Fedora digital repository last year. Because of the differences between Fedora and relational databases, it was necessary to understand how Fedora works with objects and data streams. The repository team realized that with Fedora, there existed several options on how to store data. This realization encouraged looking at metadata differently. For starters, we began to emphasize functions over types of metadata. Secondly, we saw the advantages of striping meta from the word metadata. This change allowed us to conceptualize a broader application of functional data within the repository. My presentation would like …

How To Build A Better Mousetrap: Developing An Easy, Functional Erm, Kelsey Brett, Jeanne M. Castro, Rachel Vacek

Charleston Library Conference

The need for various stakeholders in the library to access licensing information is critical when various departments are working with electronic resources. Managing these electronic resources can be a daunting task for those who have little experience working in the Resource Manager interface. This paper offers the process of developing an easy, functional ERM that is user-friendly. It offers the steps that electronic resource coordinators at the University of Houston took to create a new resource called the Electronic Resources License Repository (ERLR) and the feedback they received. The paper serves as inspiration for other library coordinators who wish to …

Moving Toward Shibboleth Authentication: A Canadian Academic Library’S Perspective, Heather Cai

Charleston Library Conference

Moving towards Shibboleth authentication has been a slow process for Canadian academic libraries. This article is intended to provide an overview of the current status of Shibboleth implementation from a Canadian academic library’s perspective. The author will begin with needs analysis for Shibboleth authentication for a Canadian academic library, then proceed to explore the issues and challenges surrounding Shibboleth implementation, and finally discuss the key roles of the stakeholders as well as potential collaborations among them.

Discovery Systems: Analyzing The Gap Between Professors' Expectations And Student Behavior, Craig Leonard Brians, Bruce Pencek

Charleston Library Conference

Professors want their students to develop habits of mind that empower them to cross the gap that separates opportunistic searchers from thoughtful, purposive researchers. The marketing of discovery systems (e.g., Proquest/Serials Solutions’ Summon, EBSCO Discovery Service, etc.) to academic libraries suggests that even neophytes will be able to easily maximize their research skills using these tools. These multifaceted search tools certainly do provide rich and accessible initial search results. But observation shows great disparities between search results that students submit as satisfactory and relevant and what their professors want them to select. Perhaps, pedagogically speaking, discovery systems are too rich, …

Facilitating Content Discovery And The Value Of The Publisher Platform—An Overview, Rebecca S. Albitz

Charleston Library Conference

Libraries invest heavily in content, both through purchase and licensing. This money is wasted, however, if faculty and students are unable to easily locate and use content for research and teaching. Designing and promoting tools to assist in navigating a variety of information sources have been the purview of both librarians and information providers—from the card catalog to sophisticated indexing and abstracting databases to discovery products such as Summon and Primo. Where, however, do publishers fall into the information discovery mix? Should they be investing resources and time into the development of their product platforms, or should they cede content …

Hyde Park Debate: The Traditional Research Library Is Dead, Rick Anderson, Derek Law

Charleston Library Conference

This presentation offers a debate on the proposition, “The traditional research library is dead.” Rick Anderson argues for the proposition, and Derek Law argues against it. The debate is conducted in general accordance with Oxford Union rules. All in the audience vote their opinion on the resolution before the debate begins, and the vote totals are recorded. Each speaker offers a formal opening statement, followed by a response to each other's statements, and then the floor is opened for discussion. At the conclusion of the debate, another vote is taken. The winner of the debate is the one who caused …

The Long Arm Of The Law, Ann Okerson, William Hannay, Winston Tabb, Nancy E. Weiss

Charleston Library Conference

This presentation provides a discussion on copyright issues, including the fixing of e-book prices and e-reserve practices. It offers in-depth, analytical updates about some of the most current, library-impacting legal cases and opens the floor for discussion on these controversial topics. These legal cases include the Google Book Settlement, Kirtsaeng versus Wiley, the widely-discussed Georgia State University e-reserves case, and the brand new ruling in the Authors' Guild versus Hathi Trust case. The presentation also includes a global library component, namely in which Winston discusses the efforts of IFLA to advocate for library roles and user rights. The goals of …

Scoap3: Going Live With The Dream, Ann Okerson

Charleston Library Conference

SCOAP³, the Sponsoring Consortium for Open Access Publishing in Particle Physics, is an innovative model to achieve open access to peer-reviewed journals in High Energy Physics (HEP). SCOAP³ aims to convert HEP articles in the leading journals from subscription payment to open access. The innovation is distinguished by being the first project that aims at converting an entire discipline online, worldwide. It is a coalition of stakeholders within the worldwide research community, specifically in HEP: researchers, authors, funders, libraries, and publishers. The objective of SCOAP³, as outlined in this presentation, is to convert the content …

Building The Digital Public Library Of America: The Hubs Pilot Project, Emily Gore

Charleston Library Conference

Under the Digital Hubs Pilot Project, the DPLA will undertake the first effort to establish a national network out of the over 40 state or regional digital collaborates, numerous large content repositories, and other promising initiatives currently in operation throughout the U.S., bringing together a myriad of digitized content from across the country into a single access point for end users. The approach is to work with 5-7 states or regions (Service Hubs) and a similar number of large content providers (Content Hubs) to aggregate content on a pilot basis. This presentation offers a closer look at the goals of …

The Twenty-First-Century University Press: Assessing The Past, Envisioning The Future, Leila W. Salisbury, Douglas Armato, Alison Mudditt

Charleston Library Conference

For much of their history, university presses have been synonymous with scholarly communication, but presses no longer define the border of scholarly communication, even as they remain very much at its center as publishers. Presses are increasingly hovering above the line of a traditional scholarly communications service role and a more market-driven, but still resolutely scholarly, identity as publishers. University presses have been challenged to reiterate their own value while themselves undergoing a quiet transformation, redefining their missions, how they serve the scholarly community while becoming more self-sustaining, and how they can leverage their strengths.

In this presentation, two press …

What Provosts Think Librarians Should Know, James O'Donnell, J. Bradley Creed, Jose-Marie Griffiths

Charleston Library Conference

Provosts and librarians are naturally allies, but they live in different worlds and therefore may not always fully understand each other. This panel, chaired by one provost and featuring three others, aims to outline some of the main things Provosts are thinking about today that affect libraries and opens the floor for discussion on how to advance common interests. The presentation offers a diversity of experiences and institutional settings to broaden the scope of information. Topics include a mix of innovation in teaching and learning, support for research, funding challenges for different sectors of higher education, and the flurry of …

Contemporary Trends And Debates In E-Journal Licensing, Kristin Eschenfelder

Charleston Library Conference

Licensing has been a predominate means of governing the transfer of electronic journal content between publishers and libraries since the early 1990s. This presentation provides an overview of what has and has not changed in the last 20 years of e-journal licensing practices. Eschenfelder describes what model license recommended terms have been widely adopted and which have not since the early 2000s with specific reference to scholarly sharing, interlibrary loan, electronic reserves, and perpetual access. The presentation offers a look at the results from two studies that examined these elements of licensing and explains why many libraries have not adopted …

I Hear The Train A Comin’, Greg Tananbaum, Peter Binfield, Timo Hannay

Charleston Library Conference

With the digital age has come a shift in the publishing industry and how it operates. Publishers have more opportunities for innovation and creativity that can be used to enhance the publishing experience for everyone. This discussion offers a debate between two scholars regarding innovation and its effects on the publishing industry, including a look at the role libraries assume in this position. Binfield and Hannay discuss their thoughts on the meaning of innovation, how the industry excels and falls short of it, and where it can lead the industry with more effort. The discussion focuses heavily on technological innovation …

Curating A New World Of Publishing, Mitchell Davis, Mark Coker, Eric Hellman, Rush Miller

Charleston Library Conference

E-book self-publishing is a growing model of publishing that overcomes many limitations that traditional publishing presents. This model allows authors to become publishers and readers to become curators. There is increased accessibility, availability, discovery, and diversity, all of which help to promote a culture of reading. Libraries have access to a multitude of self-published books, which they can easily bring into their systems and deliver to their readers. Self-publishing also allows for availability of out-of-print books, including books that were originally only available in foreign countries. With this model, some libraries are even becoming publishers themselves. This presentation includes a …

Integrating Discovery And Access For Scholarly Articles: Successes And Failures, Anurag Acharya

Charleston Library Conference

Discovery has often been tied to access. People learn from the things they have access to, therefore allowing them to discover knowledge. The engineers at Google Scholar have worked hard to integrate and increase discovery and accessibility for people around the world by collaborating with the library and publishing communities to create a successful tool in scholarly research. This presentation provides the steps these engineers have taken to create one place that people can visit to find all scholarly literature, no matter the subject or the language. The wide range of literature can be accessed from a major university in …