Social and Behavioral Sciences Commons^™

Building Inclusive Libraries One Step At A Time: Kindness, Equity, And Candidate Experiences In Hiring, Annie Bélanger, Sarah Beaubien, Preethi Gorecki

Presentations

Have you ever wondered if the interview process could be a kinder, more accessible experience anchored in equity that is ultimately meant to develop connections? Would you like to critically examine practices in the hiring process to ensure empathy for applicants going through the process? In taking a closer look at our own practices, we made significant improvements to our processes, which have led to a more positive experience for candidates and our organizational outcomes. Each component of the hiring process can be centered in equity and accessibility. It is key to ensure that each stage contends with bias, both …

Journey To Idea 2.0: Moving From Education To Action, Annie Bélanger, Stacey Burns, Samantha Minnis, Ashley Rosener

Presentations

Join members of one university library’s Inclusion, Diversity, Equity, and Accessibility (IDEA) Committee to learn about their journey from IDEA to IDEA 2.0 over the course of a few years. This library took steps to move beyond simply educating their colleagues to actively reviewing and addressing systems level issues. They will share their challenges and progress with a number of initiatives. These initiatives include drafting a detailed IDEA framework for the library, conducting an organization-wide policy and culture audit, facilitating library-wide action-oriented workshops, incorporating IDEA goals for all individuals and departments, and leveraging systems-thinking to empower individuals to be leaders …

Towards An Accessible Library, Annie Bélanger

Presentations

• Why Accessibility?
• What is Accessibility?
  • Legislation
  • Accommodation vs Accessibility
  • Shifting to a proactive approach
• Principles of Accessibility
• Print Disabilities
  • What constitutes a print disability?
• How to Increase Accessible Service
  • Barriers
  • Making a daily commitment
• Tips for Daily Interactions
• All together to Prevent New Barriers
• Open Q&A

Towards High-Empathy Hiring: Implementing Leading Practices For More Inclusive Recruitment, Sarah Beaubien, Annie Bélanger, Scott Ayotte

Presentations

Have you ever wondered if the interview process could be a kinder, more accessible experience, meant to develop connections? Would you like to critically examine practices in the hiring process to ensure empathy to applicants going through the process? In taking a closer look at our own practices, collaborating with the Office of Inclusion and Equity, we have made changes, which have led to a more positive experience for candidates and our organizational outcomes.

2019 Accessibility Roundtable Customer Service Planning, Annie Bélanger

Presentations

Accessibility permeates all aspects of our public-facing work. Being accessible is in every aspect of workflow development and application for user services and support. Many more than the manager are involved in the development and application of our guidelines, practices and procedures. It is everyone’s responsibility.

The session covered:

• What is accessibility?
• Accessible Customer Service
  • Leading Practices
  • Practical approaches to delivery
  • Planning with Accessibility in Mind
  • Resources to learn more about accessibility in libraries

The session is premised on goal of accessibility, or moving beyond compliance. As such, accessible means that a person with a disability is afforded the opportunity …