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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Integrated Service Spaces: New Ways Of Assessing Collaboration., Hector Escobar, Heidi Gauder
Integrated Service Spaces: New Ways Of Assessing Collaboration., Hector Escobar, Heidi Gauder
Hector Escobar
Many academic libraries have participated in the growing trend in creating unified service desks, where users visit one desk to get help from a variety of library and other campus services. The University of Dayton’s Roesch Library, however, is exploring a different model. It is piloting a service that lends itself to true integration with external departments. Although unified service desks offer the convenience of one-stop assistance, the various units may still act as silos. Service integration facilitates better cross-training and less confusion for students who may need multiple forms of help in one common area. The library began to …
Using Assessment To Leverage Collaboration With The Campus Writing Center, Heidi Gauder, Hector Escobar
Using Assessment To Leverage Collaboration With The Campus Writing Center, Heidi Gauder, Hector Escobar
Hector Escobar
Purpose
Like many academic libraries, the University of Dayton’s Roesch Library houses a writing center. Currently located on the Library’s 2nd floor, it will soon move and become integrated with the library’s reference service. Since the writing center operates independently from the library (e.g., it is staffed by students and reports to different campus administrators), the library reference team, comprised of tenure-line faculty librarians, wanted to better understand writing center services. Given that research and writing are often intertwined, the library was particularly interested in learning how the writing center addressed the evaluation, integration and attribution of sources, tasks similar …
Write Together: Assessing Writing Center Data For Library Collaboration, Heidi Gauder, Hector Escobar
Write Together: Assessing Writing Center Data For Library Collaboration, Heidi Gauder, Hector Escobar
Hector Escobar
Two academic support units, the library and the writing center, will be co-located on the library’s first floor starting Fall 2014. With a mandate to integrate services, the library was particularly interested in learning how the writing center addressed the evaluation, integration and attribution of sources, tasks similar to the work of reference librarians. Learn how we analyzed the writing center’s consultant reports in order to gain a deeper understanding of their work and prepare for a more effective service integration.