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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
A Communication Ethics Response To “Communication Under Siege”, Jeanne M. Persuit
A Communication Ethics Response To “Communication Under Siege”, Jeanne M. Persuit
International Crisis and Risk Communication Conference
Presented as a response to the keynote speaker at ICRC 2020, this essay considers the communication ethics implications to crisis communication informed by the work of philosopher Hannah Arendt and communication scholar Ronald C. Arnett.
Sorry Is Not Enough: Apology As A Crisis Management Tactic, Amiso M. George
Sorry Is Not Enough: Apology As A Crisis Management Tactic, Amiso M. George
International Crisis and Risk Communication Conference
Public admissions of personal or professional misdeeds, followed by apologies by high profile individuals and organizations are strategies and tactics of image restoration when a reputation is damaged. Although the ritual of an apology is an expected societal norm sometimes, they can make matters worse. Apology is effective depending on the offense, the place, time, language, tone of apology and if the recipient of the apology is willing to accept it. Another important element is the cultural factor. Apology that does not adhere to perceived cultural norms may not be received positively; thereby worsening the crisis situation. In 2018 and …
Communication Under Siege: The Example Of Steven Sotloff, Frank Smyth
Communication Under Siege: The Example Of Steven Sotloff, Frank Smyth
International Crisis and Risk Communication Conference
The kidnapping and murder of Steven Sotloff is one of the most horrific examples of brutality against a journalist in memory. Sotloff was captured in 2013, ending up in the hands of the Islamic State of Iraq and the Levant. After remaining in captivity for over a year, Sotloff was executed in September 2014 by beheading a month after another captured journalist, James Foley, was also beheaded. Since Steven Sotloff’s loss, his parents have supported Hostile Environments and Emergency First Aid Training (HEFAT) for young aspiring journalists not unlike their son. The original presentation of this keynote was enhanced by …