Social and Behavioral Sciences Commons^™

Intercultural Perspectives On Managing Organizational Change In Response To Government Policy Reform: A Case Study On The Leadership Of New Oriental Education, Yihe Yang

Dissertations

In 2021, a policy aimed at addressing educational inequality triggered a significant upheaval in the private tutoring sector of China by fundamentally transforming prevailing business models and financial viability within the industry. New Oriental Education & Technology Group Inc. (New Oriental Education), one of the preeminent private tutoring enterprises in China, attracted considerable attention for its subsequent organizational change. This study explored the leadership dynamics and organizational change efforts implemented by New Oriental after the policy enactment.

The theoretical framework synthesized organizational change theory, organizational culture, and transformative leadership approaches from both Western and Chinese perspectives. It elucidated effective practices …

Racism Without Race: The Racialization Of Middle Eastern And North African Students At U.S. Colleges, Hannah Mesouani

Dissertations

Although a growing body of literature covers the experiences of international students at U.S. colleges, the stories of those who do not fit into the U.S. racial schema remain untold. This study examined how Middle Eastern and North African (MENA) students understood their racial identities given the United States’ tense history with Islam and the MENA world. Using foundational texts on critical race theory, current scholarship on Arab Americans and foreign-born students, and facets of the Ethnic Identity Scale (EIS), this study examined the experiences of MENA students who study amid a national backdrop of xenophobia and racialized Islamophobia. This …

Being Multicultural In The Workplace, Fiorella Morales

Dissertations

As the workforce becomes increasingly diverse and organizations elevate their efforts to address issues of diversity, equity, and inclusion (DEI), it is critical to engage in a deeper investigation of the experiences of multicultural individuals at work. In this qualitative study, nine multicultural individuals were interviewed using a sociological lens to gain their perspective on the relationship between their identity and their work experiences. The primary research questions that guided this study were: (a) how do multicultural individuals influence the workplace? In turn, (b) how do their workplace experiences affect their identity and sense of self? Data was coded and …

Examining The Cross-Cultural Competence Of United States Christian Missionaries Engaged In Developing Indigenous Leaders: A Mixed Methods Study, Craig W. Goodman

Dissertations

For the past two millennia, missionaries have crossed from one culture to another to bring the Christian message to all cultures of the world. Questions about the effectiveness of these mission efforts have been asked and researched by many; however, one key question remains unanswered: what personal attributes help a person to be more competent at crossing cultures as they interact with people from other cultures? Although cross-cultural competence has been studied in a variety of fields over the past 50 years, the models and assessments used have never been applied to Christian missionaries.

To address this deficiency, this parallel …

A Whole New World: Understanding The International Student Experience In The United States Through Acculturation, Identity, And Support, Maria W. Nessim

M.A. in Higher Education Leadership: Action Research Projects

This study explores the feelings and opportunities that international students experience while they are studying abroad. Specifically, it investigates acculturation and adaptation to the host country, the students’ cultural identity and sense of belonging, as well as implications for support provided by the host institution.

In order to evaluate these components, an online survey, compiled of 24 open-ended and multiple-choice questions, was distributed to international students at the University of San Diego, asking them to describe their experiences and any indications of challenge and support from the institution in relation to their sense of belonging. The outcomes of this research …

Discursive Leadership: Exploring The "Black Box" Challenge In Transcultural Leadership Studies, Christopher Patrick Brown

Dissertations

The increasingly globalized U.S. workforce includes significant numbers of adult immigrants integrating into the North American professional sphere. As such, it is important to have concrete ways to study and interpret different cultures’ thinking about teamwork, and their models of enacting shared leadership and communication in a multicultural context. Since 2006, hundreds of millions in federal grant funding has been invested in university-based language and culture programs focused on training government personnel and heritage populations in the languages and cultures of the Middle East and Central and Southeast Asia. Little is known about the performative strengths and challenges of the …

Academic Freedom, Public Art, & Private Universities: Examining The Expression Of Communication At Usd, Ivy M. Guild

Undergraduate Honors Theses

This present case study explores how language styles and power distance led to miscommunication between an administrator and student via computer mediated communication. Email exchanges were examined using textual analysis between an administrator and an undergraduate student. Results indicate high-context and low-context communication and power distance roles led to problematic actions and decisions. Furthermore, divergent speech with regard to communication styles was an additional problematic. Implications of the results specific examples of how this interaction could have been prevented were discussed.

Promoting Completion Of Advance Directives In A Hispanic Religious Congregation: An Evidence-Based Practice Project, Luis Daniel San Miguel, Mary Jo Clark

Doctor of Nursing Practice Final Manuscripts

Background: Hispanics utilize more aggressive medical treatment at the end of life and are less likely to receive end-of-life care consistent with their wishes than nonHispanic Whites. Hispanics are less likely than nonHispanic Whites to have an advance directive (AD). Increasing AD completion among Hispanics can promote end-of-life care consistent with their wishes, diminish healthcare disparities, and eliminate unnecessary healthcare spending. Objectives: To promote completion of advance directives by increasing knowledge, positive attitudes, and comfort with advance care planning (ACP) among Hispanics through culturally sensitive interventions. Intervention: The project was conducted in Spanish and implemented among a …