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Full-Text Articles in Social and Behavioral Sciences

Tutors: Tutoring Strategies And Organizing Learning, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Melissa Withers Jan 2015

Tutors: Tutoring Strategies And Organizing Learning, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Melissa Withers

Research Briefs and Case Studies

The Tutoring Strategies and Organizing Learning Brief describes the strategies that tutors used to foster successful engagement with technology among a wide variety of learners. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Program Design: Learning Digital Skills In A Corrections Setting, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Program Design: Learning Digital Skills In A Corrections Setting, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Learning Digital Skills in a Corrections Setting Brief describes the mentoring and learning model as applied in the Orleans Parish Prison Reentry Program. The brief also discusses the unique value of this program in a reentry setting. Also included is information about the logistics of ensuring Internet security and compliance to law prohibiting inmate access to the internet. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital ...


Learners: Development Of Self-Confidence, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Learners: Development Of Self-Confidence, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Development of Self Confidence Brief highlights the ways that participation in a digital literacy acquisition program improved learners’ self-confidence and attitudes towards technology. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Learners: Impact, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Learners: Impact, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Impact Brief introduces findings that illustrate the tremendous positive impact that learning digital literacy can have on adult learners’ lives. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Learners: Learners Who Become Tutors, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Learners: Learners Who Become Tutors, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Learners who Become Tutors Brief describes the experiences of learners who went on to become tutors in a digital literacy acquisition program. It details the reasons why these learners went on to volunteer and the unique connections they made with learners to support them. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Job Seeking Learners: Digital Literacy Acquisition Case Study, Elizabeth Withers, Gloria Jacobs, Drew Pizzolato, Jill Castek, Kimberly D. Pendell, Stephen Reder Jan 2015

Job Seeking Learners: Digital Literacy Acquisition Case Study, Elizabeth Withers, Gloria Jacobs, Drew Pizzolato, Jill Castek, Kimberly D. Pendell, Stephen Reder

Research Briefs and Case Studies

This case study investigates the experience of digital literacy acquisition among adult job seekers, offering an overview of the various lab settings accessed by job-seeking learners, as well as the different ways that tutor-facilitated, self-paced learning was organized. Examination of the learner path as experienced by job seekers reveals the challenge for learners of seeing the relevance of digital literacy acquisition when faced with the urgent need of having to find employment. Also discussed in the case study are the significant impact of the relationships that developed between learners and tutors, the role that tutors play in building relevance for ...


Corrections And Reentry: Digital Literacy Acquisition Case Study, Elizabeth Withers, Gloria Jacobs, Jill Castek, Drew Pizzolato, Kimberly D. Pendell, Stephen Reder Jan 2015

Corrections And Reentry: Digital Literacy Acquisition Case Study, Elizabeth Withers, Gloria Jacobs, Jill Castek, Drew Pizzolato, Kimberly D. Pendell, Stephen Reder

Research Briefs and Case Studies

This case study investigates the digital literacy acquisition process for learners within a corrections setting. The digital literacy program was part of the reentry program available to some individuals approaching their release date. The case study describes the lab within a prison, and details of how mentor-facilitated, self-paced learning was organized. Examination of the learner path in a corrections setting highlights how learners perceived the relevance of digital literacy in their lives; how they overcame their fears of computers or technology and their self-confidence grew; and potential changes in their self-identity, which often led to imagining new and different possible ...


Language Learners: The Learner/Tutor Relationship, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Language Learners: The Learner/Tutor Relationship, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Learner/Tutor Relationship brief describes findings that show how tutors who are bilingual are preferred by English language learners, even when they do not speak the learner’s first language. The unique ways that tutors and learners work together in digital literacy acquisition program are featured. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Program Design: The Learner Path, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Program Design: The Learner Path, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Learner Path Brief describes the steps learners took as they acquired digital literacy, including key moments of transition. Tutors supported learners on the road to becoming independent, confident technology users. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Program Design: Tutor-Facilitated Digital Literacy Acquisition, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Program Design: Tutor-Facilitated Digital Literacy Acquisition, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Tutor Facilitated Digital Literacy Acquisition Brief highlights the importance of tutors in a digital literacy acquisition program and points to some specific ways tutors were able to support learners. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Learners: Measuring Success, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Learners: Measuring Success, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Measuring Success Brief summarizes findings that demonstrate the need for incremental, learner-centered evaluations of success in digital literacy acquisition programs. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Learners: Self-Paced Learning, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Learners: Self-Paced Learning, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Self Paced Learning Brief details findings that demonstrate learners and tutors’ preferences for working at their own pace to learn digital literacy skills. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Language Learners: Learners' Perspectives, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Language Learners: Learners' Perspectives, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Learners’ Perspective Brief introduces findings about English language learners’ language preferences as they work with tutors to learn digital literacy skills. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Volunteers In An Adult Literacy Library Program: Digital Literacy Acquisition Case Study, Jill Castek, Kimberly D. Pendell, Gloria Jacobs, Drew Pizzolato, Elizabeth Withers, Stephen Reder Jan 2015

Volunteers In An Adult Literacy Library Program: Digital Literacy Acquisition Case Study, Jill Castek, Kimberly D. Pendell, Gloria Jacobs, Drew Pizzolato, Elizabeth Withers, Stephen Reder

Research Briefs and Case Studies

This case study describes how one library, in its role as a community anchor institution, served to connect people through volunteerism to the community through the digital literacy acquisition program. The case study describes the setting, how the digital literacy acquisition program fit within the mission of the library, and how the program functioned within the community. The digital literacy acquisition process is described as a people centered process. Volunteering as a tutor in the program was found to contribute to a sense of belonging and connection, provide a way for individuals to serve the community, and provide opportunities for ...


Community Connections: Digital Literacy Acquisition Policy Brief, Gloria Jacobs, Jill Castek, Drew Pizzolato, Kimberly D. Pendell, Elizabeth Withers, Stephen Reder Jan 2015

Community Connections: Digital Literacy Acquisition Policy Brief, Gloria Jacobs, Jill Castek, Drew Pizzolato, Kimberly D. Pendell, Elizabeth Withers, Stephen Reder

Research Briefs and Case Studies

This case study describes how the digital literacy acquisition program in a rural community was sustained through formal and informal connections across a variety of organizations and community institutions. The case study describes the setting, the details of how tutor facilitated, self paced learning was organized, and the various ways connections were made across organizations. Five types of connections are identified: formal top-level partnerships, local connections, library/workforce partnership, school/workforce connections, informal community connections, and lab coordinator/tutor/learner connections. Implications for these findings include how policy makers and other key stakeholders may benefit from recognizing and building on ...


Tutors: The Tutor-Learner Relationship, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Tutors: The Tutor-Learner Relationship, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Tutor/Learner Relationship Brief emphasizes the impact that a positive relationship with tutors can have on learners’ engagement and progress in a digital literacy acquisition program. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Program Design: Learning Digital Skills In A Time-Limited Program, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Program Design: Learning Digital Skills In A Time-Limited Program, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Learning Digital Skills in a Time-limited Program Brief details how one program struck a balance between meeting the needs of learners and maximizing limited program resources. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Language Learners: Tutors' Perspectives, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Language Learners: Tutors' Perspectives, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Tutor Perspective Brief shares the insights of tutors who worked with English language learners in a digital literacy acquisition program, along with instructional supports they used to support learning. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Tutors: Personal Qualities Of Tutors, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Tutors: Personal Qualities Of Tutors, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Personal Qualities of Tutors Brief highlights findings that detail the key qualities of effective tutors. These findings indicate that that patience is more important than technology knowledge in a digital literacy acquisition program The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Language Learners: The Role Of Online Materials, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Language Learners: The Role Of Online Materials, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Role of Online Materials Brief describes how English language learners interact with online learning materials and resources in a digital literacy acquisition program. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.


Program Design: Volunteering In A Digital Literacy Program, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers Jan 2015

Program Design: Volunteering In A Digital Literacy Program, Jill Castek, Gloria Jacobs, Kimberly D. Pendell, Drew Pizzolato, Stephen Reder, Elizabeth Withers

Research Briefs and Case Studies

The Volunteering in a Digital Literacy Program Brief describes findings that detail the personal reasons and programmatic qualities that engaged and motivated tutors bring to a tutor facilitated digital literacy acquisition program. The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.