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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
Testing The Design Of A Library Information Gateway, W. Bede Mitchell, Laura B. Davidson, Rebecca Ziegler, Ann Viles
Testing The Design Of A Library Information Gateway, W. Bede Mitchell, Laura B. Davidson, Rebecca Ziegler, Ann Viles
Library Faculty Publications
In autumn of 1999, librarians at Appalachian State University and Georgia Southern University had decided to revise their Web sites. Each institution’s site had been in place for more than a year, and experience with library users had shown that there were certain aspects of the sites’ designs that were confusing. Previous efforts to improve these library sites had involved the pooling of criticisms from the librarians and users, and then a small group of library faculty and staff would attempt to create new designs that avoided the weaknesses of the old designs.
Review Of Unobtrusive Evaluation Of Reference Service And Individual Responsibility: The Canadian Experience By Juris Dilevko, W. Bede Mitchell
Review Of Unobtrusive Evaluation Of Reference Service And Individual Responsibility: The Canadian Experience By Juris Dilevko, W. Bede Mitchell
Library Faculty Publications
This review was published in College and Research Libraries.
Testing The Design Of A Library Information Gateway, W. Bede Mitchell, Laura B. Davidson, Virginia C. Branch, Lynne Lysiak
Testing The Design Of A Library Information Gateway, W. Bede Mitchell, Laura B. Davidson, Virginia C. Branch, Lynne Lysiak
Library Faculty Publications
In autumn of 1999, the library World Wide Websites at Appalachian State University and Georgia Southern University had been in place for more than a year, and many library users reported that certain aspects of the sites’ designs were confusing. In order to alleviate the confusion, librarians from the two universities decided to redesign the sites by determining the greatest sources of confusion. To do this, we studied how patrons used the web sites by way of user-centered usability testing.