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Full-Text Articles in Physical Sciences and Mathematics

The Influence Of Online Word Of Mouth On Product Sales In Retail E-Commerce: An Empirical Investigation, Alanah Davis, Deepak Khazanchi Aug 2007

The Influence Of Online Word Of Mouth On Product Sales In Retail E-Commerce: An Empirical Investigation, Alanah Davis, Deepak Khazanchi

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

The ability to exchange opinions and experiences online is known as online word of mouth (WOM). Due to the high acceptance of consumers and their apparent reliance on online WOM it is important for organizations to understand how it works and what kind of impact it has on product sales. Using the well-established notions of volume and valence to describe online WOM, we empirically evaluate the hypothesized relationship between online WOM in a retail e-commerce site and actual product sales. Our analysis of the data shows that there is a significant change in the number of products sold following the …


An Information Technology Therapy Approach To Micro-Enterprise Adoption Of Icts, Peter Wolcott, Sajda Qureshi, Mehruz Kamal Aug 2007

An Information Technology Therapy Approach To Micro-Enterprise Adoption Of Icts, Peter Wolcott, Sajda Qureshi, Mehruz Kamal

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

The advent of Information and Communication Technologies (ICTs) has opened up new opportunities for micro-enterprises to improve their businesses. However the challenges to using ICTs are impeding these businesses from growing into the drivers for development that they can be. This suggests that a potentially important driver of development needs to be supported. This paper investigates the adoption of ICTs in eight micro-enterprises in an underserved community of Omaha, Nebraska. Following an action research study, this research provides insight into the key challenges and opportunities facing micro-enterprises in their use of ICTs to create value for their businesses. Its contribution …


The Influence Of Transactive Memory On Mutual Knowledge In Virtual Teams: A Theoretical Proposal, Alanah Davis, Deepak Khazanchi May 2007

The Influence Of Transactive Memory On Mutual Knowledge In Virtual Teams: A Theoretical Proposal, Alanah Davis, Deepak Khazanchi

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

Advancements in information technologies (IT) have enabled the ability to exchange knowledge within and across organizations through virtual teams. However, the ability to effectively communicate and share knowledge in virtual settings can become a difficult task due to the complex nature of both the virtual context and the technology used to support them. This paper argues that transactive memory theory can explain how mutual knowledge enhances virtual team performance. We present a conceptual model and theoretical propositions for the study of the relationship between transactive memory and mutual knowledge in virtual teams.


The Effects Of Pairing Participants In Facilitated Group Support Systems Sessions, John D. Murphy, Deepak Khazanchi May 2007

The Effects Of Pairing Participants In Facilitated Group Support Systems Sessions, John D. Murphy, Deepak Khazanchi

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

Group Support Systems (GSS) have been used to support facilitated ideation sessions for years and have been studied from a number of different perspectives. Throughout this time the norm for running electronic brainstorming sessions has been for participants to work on their own workstations. A review of applicable literature suggests that pairing participants at GSS workstations could result in higher quality inputs and participant satisfaction. This proposition is examined with a lab experiment to test for differences between paired and unpaired facilitated GSS sessions. The results of the experiment suggest that pairing participants does yield higher quality ideas from facilitated …


Employing Social Capital By Small & Medium Enterprises To Bear Fruit From Wireless Communications, Abdelnasser Abdelaal, Mehruz Kamal, Peter Wolcott May 2007

Employing Social Capital By Small & Medium Enterprises To Bear Fruit From Wireless Communications, Abdelnasser Abdelaal, Mehruz Kamal, Peter Wolcott

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

Wireless and mobile communications can save Small and Medium Enterprises (SMEs) significant time, money, and effort due to the mobility, flexibility, and ease of use mobile devices provide. SMEs that use such innovations can improve productivity, decrease costs, and enhance the quality of the business process. Lacking technical skills and financial resources, SMEs need special support from local communities and governments in order to survive the severe competition of big chain stores. This paper proposes a model for SMEs to adopt new innovations—those of wireless communications—by employing social capital. We have used a case study approach to show that social …


Sustainability Of Information Technology Therapy On Micro-Enterprise Development., Sajda Qureshi, Mehruz Kamal, Peter Wolcott Jan 2007

Sustainability Of Information Technology Therapy On Micro-Enterprise Development., Sajda Qureshi, Mehruz Kamal, Peter Wolcott

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

The use of information technology in microenterprises has been shown to bring about improvements in accessing new markets, in achieving administrative efficiencies, increased productivity and competitiveness. To benefit from IT, micro-enterprises require specialized intervention and support. At the same time these micro-enterprises require skill sets that can translate their unique needs to IT solutions. This paper provides an IT Therapy approach to addressing micro-enterprise needs through IT. Following an action research approach to investigating micro-enterprises, this paper provides insights into how IT can bring about sustained improvements in micro-enterprises. The contribution of this paper is in guidelines of how IT …