Physical Sciences and Mathematics Commons^™

Oit Web App, Stanley Ritsema

Honors Theses

The goal of this project was to create a web app to assist WMU’s help desk in handling various user issues relating to Office365 and WebEx. The three issues of unblocking email, enabling live-streaming, and changing the URL of a personal meeting room all require administrative access but the OIT department wanted to empower front desk staff to handle such requests. The project was designed using a web server that takes user input from a help desk employee and executes java functions that make API calls. In the end, we were able to successfully create this proof-of-concept prototype for two …