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Ict Innovation Diffusion In Small Logistics Service Providers: An Empirical Survey, Pietro Evangelista, Edward Sweeney, Claudia-Maria Wagner
Ict Innovation Diffusion In Small Logistics Service Providers: An Empirical Survey, Pietro Evangelista, Edward Sweeney, Claudia-Maria Wagner
Conference papers
For companies competing in highly dynamic markets, innovation is considered a fundamental component of a successful business as it allows companies to sustain profit margins, sales growth and reduce competitors’ pressures. Information and communication technology (ICT) is essential innovation enablers especially in service companies. The focus of the paper is on the analysis of the role of ICT in innovation processes of small third-party logistics service providers (3PLs). On the basis of quantitative evidence emerging from a recent survey carried out on the Italian 3PL market, the paper analyses how ICT is used to support innovation and the factors the …
Digital Supply Chains: Towards A Framework For Software Distribution, Colm Ryan, Claudia-Maria Wagner, Edward Sweeney, Emilio Esposito, Pietro Evangelista
Digital Supply Chains: Towards A Framework For Software Distribution, Colm Ryan, Claudia-Maria Wagner, Edward Sweeney, Emilio Esposito, Pietro Evangelista
Conference papers
This paper assesses the effect of non-physicality of a digital product - software - on SCM practice. A number of in-depth, one-on-one interviews were held in 8 software companies that predominantly supply to enterprise customers on a global scale. The aim was to explore distribution challenges within software supply chains and how companies are addressing these challenges. The research has identified three different classes of software distribution models: One, which tends to rely on traditional physical infrastructures and paradigms, and two others that better exploit the properties of the digital products.