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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Patient-Centered Appointment Scheduling Using Agent-Based Simulation, Tammy Toscos, Ayten Turkcan, Brad Doebbeling Dec 2015

Patient-Centered Appointment Scheduling Using Agent-Based Simulation, Tammy Toscos, Ayten Turkcan, Brad Doebbeling

Tammy R Toscos

Enhanced access and continuity are key components of patient-centered care. Existing studies show that several interventions such as providing same day appointments, walk-in services, after-hours care, and group appointments, have been used to redesign the healthcare systems for improved access to primary care. However, an intervention focusing on a single component of care delivery (i.e. improving access to acute care) might have a negative impact other components of the system (i.e. reduced continuity of care for chronic patients). Therefore, primary care clinics should consider implementing multiple interventions tailored for their patient population needs. We collected rapid ethnography and observations to …


Simulation-Based Evaluation Of Port Evacuation Plans For Predictable Natural Disasters, Xiuli Qu, Maurice Jackson, Lauren Davis Dec 2011

Simulation-Based Evaluation Of Port Evacuation Plans For Predictable Natural Disasters, Xiuli Qu, Maurice Jackson, Lauren Davis

Dr. Lauren B Davis

Effective port emergency evacuation could reduce the potential damages and losses caused by a predictive natural disaster. Thus, most U.S. ports have evacuation plans or guidelines established for predictive natural disasters, especially hurricanes. However, hurricane Katrina still revealed that these existing emergency evacuation plans may not be as effective as originally expected. The objective of this study is to provide a quantitative approach to evaluating the effectiveness of port emergency evacuation plans for hurricanes. A discrete-event simulation model is developed in this study to capture the dynamic evacuation process in a complex port environment when a hurricane approaches a port. …