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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering
Extracting Product Development Intelligence From Web Reviews, Ismail Artun Yagci
Extracting Product Development Intelligence From Web Reviews, Ismail Artun Yagci
Dissertations
Product development managers are constantly challenged to learn what the consumer product experience really is, and to learn specifically how the product is performing in the field. Traditionally, they have utilized methods such as prototype testing, customer quality monitoring instruments, field testing methods with sample customers, and independent assessment companies. These methods are limited in that (i) the number of customer evaluations is small, and (ii) the methods are driven by a restrictive structured format. Today the web has created a new source of product intelligence; these are unsolicited reviews from actual product users that are posted across hundreds of …
Performance Analysis And Scheduling Strategies For Ambulatory Surgical Facilities, Xuanqi Zhang
Performance Analysis And Scheduling Strategies For Ambulatory Surgical Facilities, Xuanqi Zhang
Dissertations
Ambulatory surgery is a procedure that does not require an overnight hospital stay and is cost effective and efficient. The goal of this research is to develop an ASF operational model which allows management to make key decisions. This research develops and utilizes the simulation software ARENA based model to accommodate: (a) Time related uncertainties – Three system uncertainties characterize the problem (ii) Surgery time variance (ii) Physician arrival delay and (iii) Patient arrival delay; (b) Resource Capture Complexities – Patient flows vary significantly and capture/utilize both staffing and/or physical resources at different points and varying levels; and (c) Processing …