Operations Research, Systems Engineering and Industrial Engineering Commons^™

The Effectiveness Of Virtual R&D Teams In Smes: Experiences Of Malaysian Smes, Nader Ale Ebrahim, Shamsuddin Ahmed, Salwa Hanim Abdul Rashid, Zahari Taha

Nader Ale Ebrahim

The number of small and medium enterprises (SMEs), especially those involved with research and development (R&D) programs and employed virtual teams to create the greatest competitive advantage from limited labor are increasing. Global and localized virtual R&D teams are believed to have a high potential for SMEs growth. Due to the fast growing complexity of the new product, coupled with new emerging opportunities of virtual teams, a collaborative approach is believed to be the future trend. This research explores the effectiveness of virtuality in SMEs virtual R&D teams. An online questionnaire emailed to Malaysian manufacturing SMEs and 74 usable questionnaires …

Virtual R&D Teams: A Potential Growth Of Education-Industry Collaboration, Nader Ale Ebrahim, Shamsuddin Ahmed, Salwa Hanim Abdul Rashid, Zahari Taha

Nader Ale Ebrahim

In this paper, we present our more than two years research experiences on virtual R&D teams in small and medium-sized enterprises (SMEs) and draws conclusions, giving special attention to the structure of virtual teams required to support education-industry collaboration. We report the relevant results of an online survey study. The online questionnaire was emailed by using a simple random sampling method to 947 manufacturing SMEs. The findings of this study show that SMEs in Malaysia and Iran are willing to use virtual teams for collaboration and the platform for industry-education collaboration is ready and distance between team members or differences …

Integrating Balanced Scorecard And Simulation Modelling To Improve Emergency Department Performance In Irish Hospitals, Amr Arisha, Waleed Abo-Hamad, Khaled Ismail

Conference papers

In the healthcare sector, there is a requirement for innovative solutions in managing the high levels of complexity and uncertainty within Emergency Departments (EDs). Simulation modeling is currently seen as a competent means of analyzing EDs, which allows changes effects to be understood and predicted more easily. The Balanced Scorecard (BSC), well-known performance management concept, has become a steering method in approaching new improvement cycles. This paper presents a methodology that integrates BSC and simulation modeling to improve the performance of ED in a University Hospital in North Dublin. BSC design began with understanding patient's needs, ED activities, as well …

Coordinating Production And Recycling Decisions With Stochastic Demand And Return, Jianmai Shi, Guoqing Zhang, Jichang Sha, Saman Hassanzadeh Amin

Mechanical, Automotive & Materials Engineering Publications

In this paper, the joint production and recycling problem is investigated for a hybrid manufacturing and remanufacturing system where brand-new products are produced in the manufacturing plant and recycled products are remanufactured into as-new products in the remanufacturing facility. Both the brand-new products and remanufactured products are used to satisfy customer demands. Returns of used products that are recycled from customers are assumed to be stochastic and nonlinearly price-dependent. A mathematical model is proposed to maximize the overall profit of the system through simultaneously optimizing the production and recycling decisions, subject to two capacity constraints — the manufacturing capacity and …

Multi-Product Budget-Constrained Acquistion And Pricing With Uncertain Demand And Supplier Quantity Discounts, Jianmai Shi, Guoqing Zhang

Mechanical, Automotive & Materials Engineering Publications

We consider the joint acquisition and pricing problem where the retailer sells multiple products with uncertain demands and the suppliers provide all unit quantity discounts.The problem is to determine the optimal acquisition quantities and selling prices so as to maximize the retailer’s expected profit, subject to a budget constraint. This is the first extension to consider supplier discounts in the constrained multi-product newsvendor pricing problem. We establish a mixed integer nonlinear programming (MINLP) model to formulate the problem, and developaLagrangian based solution approach.Computational results for the test problems involving up to thousand products are reported, which show that the Lagrangian …

Emotional Intelligence And Its Potential In Engineering Management, Jesse Ray Toepfer

Engineering Management & Systems Engineering Theses & Dissertations

Assuming that the modern connotation of Emotional Intelligence (El) took shape with Wayne Leon Payne's 1986 dissertation, A Study of Emotion: Developing Emotional Intelligence, Self-Integration, Relating to Fear, Pain, and Desire, EI is nearing its thirtieth birthday. Relatively speaking, EI is still very young, and there are a handful of researchers who are still trying to explore and define El. Significant efforts have been made to develop the concept of EI, and the ramifications of EI on an individual's professional performance.

Often more technical and exacting in nature, the field of engineering management exhibits many aspects that are unique relative …

Customer Management Analysis Of Irish Plumbing & Heating Distribution System: A Simulation Study, Amr Arisha, Amr Mahfouz, John Crowe, Finbarr Bennett

Conference papers

The sudden burst of the property bubble, coupled with current global economic conditions has resulted in a huge decrease in demand for plumbing and heating fixtures in the Irish construction industry. Moreover, inefficient supply chain management policies have imposed further pressures on companies resulting in more system bottlenecks and unnecessary costs. Inventory management is seen as a functional area that can ease such bottlenecks and in turn increase supply chain efficiency, decrease costs and increase customer satisfaction. The challenge is to predict the balance of on-hand inventory and order quantity to optimise customer satisfaction and minimise inventory cost. It is …

Benefits And Pitfalls Of Virtual R&D Teams: An Empirical Study, Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha

Nader Ale Ebrahim

In this paper, advantages and drawbacks of virtual teams in research and development (R&D) are studied. With the globalization of commercial practices and advances in information and communication technologies, increasing numbers of enterprises are establishing cross-functional, geographically distributed virtual teams. Virtual teams in R&D are designed to access external resources and knowledge to maximize the competitive advantage from limited labor and resources. A survey has been conducted on 210 Malaysian and Iranian manufacturing companies, aimed to investigate the characteristics of R&D collaborations and extract the main advantages/disadvantages’ factors of virtual teams. These factors can be a guide line for R&D …

Rfid-Enabled Inventory Control Optimization: A Proof Of Concept In A Small-To-Medium Retailer, H. Dane, Katina Michael, S. F. Wamba

Dr Samuel Fosso Wamba

This study examines the impact of radio-frequency identification (RFID) technology on the inventory control practices of a small-to-medium retailer using a proof of concept (PoC) approach. The exploratory study was conducted using a single case study of a hardware retailer stocking 5000 product lines provided by 110 active suppliers. To analyze the present mode of operation, procedural documents, semi-structured interviews and a participant observation was conducted. The basis for the proof of concept was a future mode of operation using a quasi-experimental design. Results indicate that in a small-to-medium retail environment, RFID technology could act as a loss prevention mechanism, …

From Automatic Identification And Data Capture (Aidc) To “Smart Business Process”: Preparing For A Pilot Integrating Rfid, S. F. Wamba, E. Lefebvre, Y. Bendavid, L.. A. Lefebvre

Dr Samuel Fosso Wamba

This paper examines the underlying logic behind the rules configured in a RFID middleware to support “smart business processes” in one retail supply chain. Through a detailed investigation of the underlying business processes, we will demonstrate how businesses rules can be defined, configured and refined in a RFID middleware. The results confirm that RFID technology is not a “Plug and Play” solution. RFID middleware configuration will require a high level of customization. Finally, this study allows the improvement of our understanding of the real potential of RFID technology in the supply chain context.

Rfid-Enabled Inventory Control Optimization: A Proof Of Concept In A Small-To-Medium Retailer, H. Dane, Katina Michael, S. F. Wamba

Faculty of Informatics - Papers (Archive)

This study examines the impact of radio-frequency identification (RFID) technology on the inventory control practices of a small-to-medium retailer using a proof of concept (PoC) approach. The exploratory study was conducted using a single case study of a hardware retailer stocking 5000 product lines provided by 110 active suppliers. To analyze the present mode of operation, procedural documents, semi-structured interviews and a participant observation was conducted. The basis for the proof of concept was a future mode of operation using a quasi-experimental design. Results indicate that in a small-to-medium retail environment, RFID technology could act as a loss prevention mechanism, …

Practical Simulation Application: Evaluation Of Process Control Parameters In Twisted-Pair Cables Manufacturing System, Amr Mahfouz, Said Hassan, Amr Arisha

Articles

Intensive competition and rapid technology development of Twisted-Pair Cables (TPC) industry have left no room for competing manufacturers to harbour system inefficiencies. TPC are used in various communication and networks hardware applications; their manufacturing facilities face many challenges including various product configurations with different equipment settings, different product flows and Work in Process (WIP) space limitations. The quest for internal efficiency and external effectiveness forces companies to align their internal settings and resources with external requirements/orders, or in different words, significant factors must be set appropriately and identified prior to manufacturing processes. Integrated definition models (IDEF0, IDEF3) in conjunction with …

The Analysis Of Rush Orders Risk In Supply Chain: A Simulation Approach, Amr Arisha, Amr Mahfouz

Conference papers

Satisfying customers by delivering demands at agreed time, with competitive prices, and in satisfactory quality level are crucial requirements for supply chain survival. Incident of risks in supply chain often causes sudden disruptions in the processes and consequently leads to customers losing their trust in a company’s competence. Rush orders are considered to be one of the main types of supply chain risks due to their negative impact on the overall performance. Using integrated definition modeling approaches (i.e. IDEF0 & IDEF3) and simulation modeling technique , a comprehensive integrated model has been developed to assess rush order risks and examine …

The Preliminary Insight Of Internal-External Npd Practices Integration And Product Development Time In Geographically Distributed Environment, Amlus Ibrahim, Geraldy Dadriyansyah, T Ramayah

Geraldy Dadriyansyah

Global competitiveness is one of the most important issues in manufacturing industry nowadays. Almost every company in this business industry is affected by it and they are looking for new ways to remain aligned and competitive. In recent years, the long term success of some manufacturing firms and organizations has been enhanced by their ability to bring new products onto the market at regular and shorter intervals. In order to achieve that, effective new product development requires a good integration and collaboration between internal and external participants. Moreover, in current circumstances, issues on how to effectively integrate NPD constituents in …

Virtual Integration As A Predictor For Product Innovation: A Preliminary Insight, Geraldy Dadriyansyah, Amlus Ibrahim

Geraldy Dadriyansyah

The intense competition in manufacturing industry has forced manufacturing firms to switch their product development approach from traditional to concurrent engineering in order to stay competitive in term of product differentiation and innovation. In order to support concurrent engineering practice, both internal and external participants contributing to product development should be located into close proximity; therefore physical integration of team becomes the key enabler of concurrent engineering. However, as the paradigm has been shifted from adopting “centralized integrated product development”, physical integration is no longer efficient and should be replaced by virtual integration. This conceptual paper intends to explore ways …

Virtual Integration As An Approach To Engender Product Innovation And Accelerate Product Development Time: A Literature Analysis, Geraldy Dadriyansyah, Amlus Ibrahim, Mohamad Ghozali Hassan

Geraldy Dadriyansyah

Global competitiveness has forced manufacturing firm, as an internal constituents, to work closer with their suppliers and customers in order to produce highly innovative product in shorter time interval. However as the business trends in manufacturing industry have evolved, centralized integration has become obsolete and no longer be efficient. Concurrent engineering methodology allows manufacturing firms to adopt a new collaboration approach called virtual integration. With the aid of computer-mediated communication, virtual integration is believed to be a promising solution to NPD collaboration issues. Therefore, this conceptual paper is aimed to seek for a new approach to engender product innovation which …

Simulation Optimisation Methods In Supply Chain Applications: A Review, Amr Arisha, Waleed Abo-Hamad

Articles

The competitiveness and dynamic nature of today’s marketplace is due to rapid advances in information technology, short product life cycles and the continuing trend in global outsourcing. Managing the resulting supply chain networks effectively is challenged by high levels of uncertainty in supply and demand, confl ict objectives, vagueness of information, numerous decision variables and constraints. With such levels of complexity, supply chain optimisation has the potential to make a signifi cant contribution in resolving these challenges. In this paper, a literature review – based on more than 100 peer-reviewed articles – of state-of-the-art simulation-based optimisation techniques in the context …