Operations Research, Systems Engineering and Industrial Engineering Commons^™

Applying Six Sigma Methodology To The Admissions Process In Higher Education, Alok Verma

Engineering Technology Faculty Publications

Time and quality are two important metrics for improving a company's production and profit performance. Six Sigma is one of the most powerful continuous improvement tools that have been used to improve the quality of products and business processes. Six Sigma methodology provides the techniques and tools to improve the capability and reduce the number of defects in any process. It was originally developed by Motorola to systematically improve processes by eliminating defects. Although, originally developed for manufacturing processes, the tool has been effectively applied to improve business processes also. Evaluation of applications for admission in higher education is often …