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Operations Research, Systems Engineering and Industrial Engineering Commons

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2008

Florida International University

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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

A Capability Maturity Model To Assess Supply Chain Performance, Heriberto Garcia Oct 2008

A Capability Maturity Model To Assess Supply Chain Performance, Heriberto Garcia

FIU Electronic Theses and Dissertations

In an overcapacity world, where the customers can choose from many similar products to satisfy their needs, enterprises are looking for new approaches and tools that can help them not only to maintain, but also to increase their competitive edge. Innovation, flexibility, quality, and service excellence are required to, at the very least, survive the on-going transition that industry is experiencing from mass production to mass customization. In order to help these enterprises, this research develops a Supply Chain Capability Maturity Model named S(CM)2. The Supply Chain Capability Maturity Model is intended to model, analyze, and improve the ...