Open Access. Powered by Scholars. Published by Universities.®

Operations Research, Systems Engineering and Industrial Engineering Commons

Open Access. Powered by Scholars. Published by Universities.®

Series

Iowa State University

Operational Research

Affinity diagram

Articles 1 - 1 of 1

Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Challenges In Technology Adoption In Indian Public Distribution System: A Quality Management Approach, Varun Chhabra, Shweta Chopra, Prashant Rajan Jan 2018

Challenges In Technology Adoption In Indian Public Distribution System: A Quality Management Approach, Varun Chhabra, Shweta Chopra, Prashant Rajan

Agricultural and Biosystems Engineering Publications

Information and communication technologies are being used by various countries to provide faster and transparent services to their citizens through e-government initiatives. A large population in developing countries remain deprived of these services due to lack of skills, training and infrastructure. Local community intermediaries with necessary skills are employed to provide these services to beneficiaries. The purpose of this study was to identify and prioritise the challenges faced by intermediaries in adopting e-government technology. Quality management tools of list reduction, affinity diagram and Pareto chart were used for this purpose. Utilising quality management tools is an unconventional approach to problem ...