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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Integrated Reward Scheme And Surge Pricing In A Ride-Sourcing Market, Hai Yang, Chaoyi Shao, Hai Wang, Jieping Ye Dec 2018

Integrated Reward Scheme And Surge Pricing In A Ride-Sourcing Market, Hai Yang, Chaoyi Shao, Hai Wang, Jieping Ye

Research Collection School Of Computing and Information Systems

Surge pricing is commonly used in on-demand ride-sourcing platforms (e.g., Uber, Lyft and Didi) to dynamically balance demand and supply. However, since the price for ride service cannot be unlimited, there is usually a reasonable or legitimate range of prices in practice. Such a constrained surge pricing strategy fails to balance demand and supply in certain cases, e.g., even adopting the maximum allowed price cannot reduce the demand to an affordable level during peak hours. In addition, the practice of surge pricing is controversial and has stimulated long debate regarding its pros and cons. To address the limitation of current …


Design And Implementation Of Decision Support For Traffic Management At Multipurpose Port Gates, Ketki Kulkarni, Hoong Chuin Lau, Hai Wang, Sathyavarathan Sivabalasingam, Trong Khiem Tran Dec 2018

Design And Implementation Of Decision Support For Traffic Management At Multipurpose Port Gates, Ketki Kulkarni, Hoong Chuin Lau, Hai Wang, Sathyavarathan Sivabalasingam, Trong Khiem Tran

Research Collection School Of Computing and Information Systems

Effective traffic management can help port operators gain a competitive edge in service level and efficient use of limited resources. One critical aspect of traffic management is gate operations management, ensuring a good customer experience to logistic carriers and considering the impact of congestion in and around the port. In this paper, we describe the design and implementation of a decision support tool to help gate operators plan for future scenarios with fluctuating demand and limited resources. We propose a simulation optimization framework which incorporates theoretical results from queuing theory to approximate complex multi-lane multi-server systems. Our major contribution in …


Bounded Rank Optimization For Effective And Efficient Emergency Response, Pallavi Madhusudan Manohar, Pradeep Varakantham, Hoong Chuin Lau Jun 2018

Bounded Rank Optimization For Effective And Efficient Emergency Response, Pallavi Madhusudan Manohar, Pradeep Varakantham, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Effective placement of emergency response vehicles (such as ambulances, fire trucks, police cars) to deal with medical, fire or criminal activities can reduce the incident response time by few seconds, which in turn can potentially save a human life. Owing to its adoption in Emergency Medical Services (EMSs) worldwide, existing research on improving emergency response has focused on optimizing the objective of bounded time (i.e. number of incidents served in a fixed time). Due to the dependence of this objective on temporal uncertainty, optimizing the bounded time objective is challenging. In this paper, we propose a new objective referred to …


Resource-Constrained Scheduling For Maritime Traffic Management, Lucas Agussurja, Akshat Kumar, Hoong Chuin Lau Feb 2018

Resource-Constrained Scheduling For Maritime Traffic Management, Lucas Agussurja, Akshat Kumar, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

We address the problem of mitigating congestion and preventing hotspots in busy water areas such as Singapore Straits and port waters. Increasing maritime traffic coupled with narrow waterways makes vessel schedule coordination for just-in-time arrival critical for navigational safety. Our contributions are: 1) We formulate the maritime traffic management problem based on the real case study of Singapore waters; 2) We model the problem as a variant of the resource-constrained project scheduling problem (RCPSP), and formulate mixed-integer and constraint programming (MIP/CP) formulations; 3) To improve the scalability, we develop a combinatorial Benders (CB) approach that is significantly more effective than …