Operations Research, Systems Engineering and Industrial Engineering Commons^™

The Cadet Training Program Versus The Student Certification Program: A Study Of It- Support Training Programs At Western Kentucky University, Michael Courtney Moore

Masters Theses & Specialist Projects

Technology is a critical component of modern-day success. Advancements in technology have improved communication between individuals and companies. Technological advancements have allowed students to earn college degrees online. People who habitually use technology expect a high level of performance and support. As new technologies are implemented, such as complex web services or new operating systems, the dependence for information technology (IT) support grows in demand. Even learning curves can be cumbersome without proper assistance from IT professionals. Companies and institutions must accommodate user needs by implementing fast, efficient, and friendly support. In order to offer optimal customer support, representatives must …

Acuta Enews December 2014 Issue 12

ACUTA Newsletters

Board Approves Slate of Nominees

What's on My Desk

Microsoft Lync Roundtable

What's on Your Desk?

Bring Sessions to Your Desktop or Tablet

Uphill Battle to Fund Wireless Network Growth

Board Report

Randy's Top 10 Info Links

VoLTE Plus Wi-Fi

Check It Out

Acuta Enews November 2014 Issue 11

ACUTA Newsletters

Nominate for Ruth A. Michalecki Leadership Award

One Seminar, Many Benefits

Bring Sessions to Your Desktop or Tablet

What's on Your Desk?

Nominate for the Board by Nov. 7

Nominations Open for Institutional Excellence Awards

Security? Room for Improvement

Randy's Top 10 Info Links

Better Mobile 911 Rules

Welcome New Members

Check It Out

Acuta Enews October 2014 Issue 10

ACUTA Newsletters

Nominate for ACUTA Board

Social Media Planning

U.S. Campuses Spend $4 Billion Annually on Unmanaged, Unmeasured Investments

October is National Cyber Security Awareness Month

Wasting Time on Daylight Saving Time?

Nominations Open for Institutional Excellence Awards

Board Report

VoIP: Voice Quality Problems & Recommendations

Randy's Top 10 Info Links

Welcome New Members

Check It Out

Acuta Enews September 2014 Issue 9

ACUTA Newsletters

DAS Forum Produces Guidelines

Institutional Excellence

OUTSOURCE ON THE RISE

VoIP, Dial Tone, and Outages

Is Your Password Secure?

ACUTA Listserv Is a Valuable Resource

Board Report

The CIO and CFO Need a Strong Partnership

Randy's Top 10 Info Links

Welcome New Members

Check It Out

Acuta Enews August 2014 Vol. 43, No. 8

ACUTA Newsletters

In this Issue...

1 The Leadership Attitude

2 Fire on Sewanee's Campus

2 Webinar: WUSTL's Award-Winning EMC Project

3 Getting Cloud Credit

4 Register for Fall Seminar in Boston

5 Info Links

6 Board Report

6 Webinar: Requirements to Make Your Campus Wireless Friendly

7 ACUTA Member Benefit: Video Streaming

7 ACUTA Reaches Out to Local Schools

8 Check It out

Acuta Enews July 2014 Vol. 43, No. 7

ACUTA Newsletters

In this Issue,,.

I Secrets of Effective PD: The 3 P's

2 Webinar: Cooking in the Cloud i Canada's Anti-spam Law (CASL)

3 Annual Dues Reminders Mailed

4 Register for Fall Seminar in Boston

5 911? 9911?

6 My First Encounter with the Budgeting Process

7 lnfo Links

8 Board Report

9 Check It Out

Acuta Enews June 2014 Vol. 43, No. 6

ACUTA Newsletters

In this Issue...

The Association for College and University Technology Advancement

What's on Your Desk?

Register for Fall Seminar in Boston

ACUTA's Summer Webinars

The Telephony IP Transition: Circumventing FCC Oversight

Stream Annual Conference 2014

Annual Dues Invoices Mailed

Info Links The Real Impact of Leadership

Check lt Out

Acuta Enews May 2014 Vol. 43, No. 5

ACUTA Newsletters

In this Issue...

State of the ResNef Report

Stream Annual Conference 2014

Annual Dues Invoices Mailed

What's Next for Net Neutrality?

Key lssues for Compliance with FCC Signal Booster Rules

Big Data: A Tool, Not an Answer

ACUTA Seeking Presenters for Fall Seminar in Boston

Info Links

Thanks to Exhibitors and Sponsors

Check It Out

Acuta Enews April 2014 Vol. 43 No. 4

ACUTA Newsletters

In this Issue...

I Annual Conference 2014

2 Stand by Me

3 ACUTA Seeking Presenters for Fall Seminar in Boston

4 Conference Gold: Top 10 Tweets

6 Board Report

7 Info Links I Check It Out

9 Conference Photo Section

Acuta Enews March 2014 Vol. 43, No. 3

ACUTA Newsletters

In this Issue...

1 Board of Directors 2014-15

2 Learning Analytics

3 Annual Conference 2014

4 Members Celebrate Anniversaries

6 WebRTC: DTMF and 911

7 Board Report

7 lt's a Girl!

8 lnfo Links

9 Welcome New Members

9 Check lt Out

Acuta Enews February 2014 Vol. 43, No. 2

ACUTA Newsletters

In this Issue.,.

1 Benefitting from ACUTA

2 Thanks to Fall Seminar Exhibitors dt Sponsors

3 Collaboration Is Not Automatic

4 Webinar: IAM

5 Board Report

5 Discounted Dallas Mavericks Tickets

6 Two Top Legislatiott Issues Facing Higher Ed

7 lnfo Links

8 Welcome New Members

8 Check It Out

Acuta Enews January 2014 Vol 43, No. 1

ACUTA Newsletters

In this Issue...

1. Living in a 3D World

3. Your invitation to the Strategic Leadership Forum

4. Discounted Dallas Mavericks Tickets

4. From the Listserv

4. Hot Topics...from 1994

5. 10 Most Costly Pitfalls of DAS Deployment

5. Board Report

6. Cool Technology

7. lnfo Links

8. Welcome New Members

8. Check lt Out

Acuta Enews December 20132 Vol. 42, No. 12

ACUTA Newsletters

In this Issue...

1 Board Approves Slate of Nominees

1 A Gift from ACUTA to You!

2 Nominate Now for Ruth A, Michalecki Leadership Award i

3 What's on Your Desk?

4 From the Listserv

6 RF Video Distribution Solution for the University of the South

7 Info Links

8 Board Report

9 Welcome New Members

9 Check It Out

Acuta Enews November 2013 Vol. 42, No. 11

ACUTA Newsletters

In this Issue...

1 The Concept of Context-Aware Computing

2 Nominate Now for Ruth A. Michalecki Leadership Award

3 Collaboration Is Not Automatic

4 Nominations for Board of Directors: Deadline November 18

5 Free Webinar: The Evolution of Control Systems Security Brief

5 What's on Your Desk?

6 Bring 8 Fall Seminar Sessions to Your Desktop or Tablet

6 Thanks to Fall Seminar Exhibitors 6 Sponsors

6 Get Your Logos Here

7 Info Links

8 Add Names from Your Campus to Your ' ACUTA Roster

8 Board Report

9 Welcome New Members

9 Check It Out

Acuta Enews October 2013 Vol. 42, No. 10

ACUTA Newsletters

In this Issue...

1 Nominate for Board of Directors

1 PD and More from ACUTA

2 Nominations Open for institutional Excellence Award

3 What's on Your Desk?

4 Using Social Media During Times of Crisis

5 Why You Should Customize Lync' qualified Phones

6 Board Report

7 Info Links

8 Welcome New Members

8 Check It Out

Acuta Enews September 2013 Vol. 42, No. 9

ACUTA Newsletters

In this Issue...

1 Big Data Means Big Advances

2 Nominations Open for 2014 institutional Excellence Award

2 Seeking Presenters for Winter Seminar

3 Webinar: The Evolution of Control Systems Security Brief

3 Register to Attend Fall Seminar

4 What Exactly Is a Microsoft Lync Phone?

6 Info Links

7 Overheard on the Listserv

8 Board Report

9 Welcome New Members

9 Check It Out

Acuta Enews August 2013 Vo. 42, No. 8

ACUTA Newsletters

In this Issue.,,

1 Sewanee Campus Celebrates IEA Award

2 Regulatory Webinar on Section 255

2 ACUTA Webinar: What's on the Radar?

2 Sneak Peek at 2014 ACUTA journal Topics i

Vendor System lntegrations Accelerate in the Safety 6 Security Industry j

Seeking Presenters for Winter Seminar

4 Deja vu All Over Again: Can We Please Put SDNs in Context?

5 Some Thoughts about Fiber Optics

6 lnfo Links

6 Mark Your Calendar for Fall Seminar

7 Looking for a Few Good Coordinators

7 Board Report

8 Welcome New Members

8 Check It Out

Acuta Enews July 2013 Vol. 42, No. 7

ACUTA Newsletters

In this Issue...

1 Let's Talk about Data Security

2 ACUTA Reaches Out to Local Schools

2 Regulatory Webinar on Section 255

2 Welcome, Owen West

3 20 Universities Form SIP Steering Committee i

3ACUTA Discount for SIP Certification

4 Info Links

4 Annual Dues Reminder Mailed July 1

5 loyn/RCSvs. webRTC: Solving Directory Services

6 Do You ROCKZi?

6 Mark Your Calendar for Fall Seminar

7 Board Report

8 Welcome New Members

8 Check It Out

Electronic Flashcards As A Tool To Improve Exam Readiness, Susan L. Murray, Julie Phelps

Engineering Management and Systems Engineering Faculty Research & Creative Works

Many college classes have basic information that must be learned before students can master the more complex application and analysis of advanced ideas in the class. Students often struggle with identifying and learning these facts, terms, and principles. This paper reports on a project that evaluated the use of electronic flashcards in two undergraduate engineering classes. The study materials (online flashcards) were developed in conjunction with the university's Educational Technology Office.

Acuta Enews June 2013 Vol. 42, No. 6

ACUTA Newsletters

In this Issue,.,

1 Building on the Conference

2 Evaluating Emergency Notification Systems i

Next Generation 9-l-l

3 Results of the 2013 Forum Competition

i ACUTA Discount for SIP Certification

4 Info Links

5 Ddjd Vu All Over Again: Can We Please Pttf SDNs in Context?

6 Do You ROCKZi?

6 Fall Seminar

6 Have You Paid Your Dues for 2013- 14?

7 Welcome New Members

7 Check It Out

Acuta Enews May 2013 Vol. 42, No. 5

ACUTA Newsletters

In this Issue...

1 ACUTA Honors 4 Schools, 3 Individuals

2 Convergence (or when the Stars Are Aligned)

2 View 8 Conference Session

Three Predictions for Higher Ed Residential Networking

3 Get Full Access to eSchool News Online

4 Info Links

5 Mobile Voice Policies Are MIA!

6 Board Report

6 Annual Dues Invoices Mailed May 1

7 Welcome New Members

7 Check It Out

8 Annual Conference Photo Section

Acuta Enews April 2013 Vol. 42, No. 4

ACUTA Newsletters

In this issue,,,

1 ACUTA Face-to-Face Events

2 ACUTA Alert: FCC Accessibility Rule Certification Requirements

3 News You Can Use- on the Website

4 Sunday Workshops at the Conference

5 Info Links

6 Ten SIP Trunk Equipment License Issues that Can Ruin Your Day (or Month)

8 Board Report

9 Welcome New Members

9 Check It Out

Acuta Enews March 2013 Vol. 42, No. 3

ACUTA Newsletters

In this issue...

1 Meet the 2014 Board

2 Connexity

3 What's on Your Desk?

3 New State/Province Coordinators

4 Second Annuall ResNet Report The App Is Back-Better than Ever!

5 Info Links

6 Members Celebrate Anniversaries

8 FCC 6 the Enterprise

9 Congratulation to Brian Yamaguchi

10 Board Report

10 Compliance Alliance: First Anniversary

11 Welcome New Members

11 Check It Out

Acuta Enews February 2013 Vol. 42, No. 2

ACUTA Newsletters

In this issue...

1 Meeting Member Needs with Excellence

2 Remembering Luther Robb

2 New Phone System for ACUTA Office

3 Info Links

3 Look, Everybody: Lori's Back!

4 What's on Your Desk Today?

5 Why Fax over IP Fails

6 Networks and a Single Point of Failure

7 Turning Big Data into Big ldeas

7 Thanks to Journal Advertisers for 2012

8 Board Report

8 Bring 8 Winter Seminar Sessions to Your Desktop or Tablet

8 Thanks to Winter 2013 Seminar Exhibitors and Sponsors

9 Welcome New Members

9 Check It Out

Astaxanthin: A Comparative Case Of Synthetic Vs. Natural Production, Khoa Dang Nguyen

Faculty Publications and Other Works -- Chemical and Biomolecular Engineering

Astaxanthin, the “king of carotenoids” has been widely used as an animal feed additive for several decades, mainly in the aquaculture industry. Recent studies have led to its emergence as a potent antioxidant available for human consumption. Traditionally it has been chemically synthesized, but the recent market interest has generated interests in producing it naturally via yeast (Phaffia rhodozyma) fermentation, or algal (Haematococcus pluvialis) induction. This work aims to compare these production processes and their impact on the economical, environmental, and societal scale. We also look at the attempts of increasing production yields by altering various …

Acuta Enews January 2013 Vol. 42, No. 1

ACUTA Newsletters

In this issue...

1 The ACUTA Conference it Forum: What's in it for You?

2 Ruth A. Michalecki Leadership Award j Developing Funding Model

4 Wi-Fi goes Gigabit-802.1 1AC

5 Add Names from Your Campus to Your ACUTA Roster

5 Revised Webcasting Royalty Rates for 2010-15

6 Why 2013 Career Plans Must Go High-Tech

7 Info Links

7 Windstream Provides Calling Service to ACUTA /

8 Board Report ' Thanks to Event Sponsors for 2012

9 Welcome New Members

9 Check It Out

College Of Engineering Senior Design Competition Fall 2012, University Of Nevada, Las Vegas

Fred and Harriet Cox Senior Design Competition Projects

Senior Design Experience

Part of every UNLV engineering student's academic experience, the Senior Design project stimulates engineering innovation and entrepreneurship. Each student in their senior year chooses, plans, designs and prototypes a product in this required element of the curriculum. Working in teams, the senior design project encourages students to use everything learned in the engineering and computer design programs to create a practical, real world solution to an engineering challenge.

Beyond the classroom ...

Because of the requirement to work in teams, students also build good communication skills, presentation skills and even business writing skills. They also have to …

Acuta Enews December 2012 Vol. 41, No. 12

ACUTA Newsletters

In this issue...

Strategic Planning & Tampa in January

ACUTA Is Looking for a Few Good Coordinators

Wi-Fi Goes Gigabit-802.11 ac

Info Links

Preparing the Workplace for "Deep Diversity"

Get Your Logos Here!

Webinar: Universal Service & Royalty Payments Due

Using Social Media to Connect

Thanks to Our 2012 Exhibitors

Number 10 on a List of 10 Hard Things IT Must Learn to Accepts

Welcome New Members

Check It Out

Acuta Enews November 2012 Vol. 41, No. 11

ACUTA Newsletters

In this issue...

Hurricane Sandy Arrives on Campus

Hurricanes, Seminar & Toy Phones

Webinar: The Future of Emergency Communication in Higher Ed

Getting Ready for HD Voice

ACUTA Member Benefit: Free Corporate Webinar Webpage

Every Desk a Drafting Table: The Power of a Design Mindset

Info Links

Fall 2012 Seminar Exhibitors and Sponsors

Board Report

Bring 8 Fall Seminar Exhibitors and Sponsors

Welcome New Members

Check It Out