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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Summer Sessions Breakdown Of Course Dates And Time, Paul Savory Nov 2008

Summer Sessions Breakdown Of Course Dates And Time, Paul Savory

Department of Industrial and Management Systems Engineering: Faculty Publications

This report highlights an exhaustive analysis of the hundreds of Summer Session courses to develop an understanding of when they occur during the day and during which of the four academic terms. The analysis shows that the most popular time for scheduling courses is between 9:30 am and noon for each of the four summer session terms. Given the limited number of general purpose classrooms on campus, accommodating faculty preference for rooms, buildings, and computer equipment is sometimes not possible during the most in demand course times. The results also showcase the potential for having summer courses four-day per week …


Spreadsheet Data Resampling For Monte-Carlo Simulation, Thin Yin Leong, Wee Leong Lee Oct 2008

Spreadsheet Data Resampling For Monte-Carlo Simulation, Thin Yin Leong, Wee Leong Lee

Research Collection School Of Computing and Information Systems

The pervasiveness of spreadsheets software resulted in its increased application as a simulation tool for business analysis. Random values generation supporting such evaluations using spreadsheets are simple and yet powerful. However, the typical approach to Monte-Carlo simulations, which is what simulations with stochasticity are called, requires significant amount of time to be spent on data collection, data collation, and distribution function fitting. In fact, the latter can be overwhelming for undergraduate students to learn and do properly in a short time. Resampling eliminates both the need to fit distributions to the sample data, and to perform the ensuing tests of …


Dynamic Allocation Of Airline Check-In Counters: A Queueing Optimisation Approach, Mahmut Parlar, Sharafali Moosa Aug 2008

Dynamic Allocation Of Airline Check-In Counters: A Queueing Optimisation Approach, Mahmut Parlar, Sharafali Moosa

Research Collection Lee Kong Chian School Of Business

This paper was motivated by an observation in an international airport with regard to allocation of resources for check-in counters. In an exclusive check-in counter system, each flight has a dedicated number of counters that will be open until at least a half-hour before the scheduled departure of that flight. Currently, in many of the airports around the world, the decision to open or close check-in counters is done on an ad hoc basis by human schedulers. In doing so, the schedulers are almost always forced to perform a balancing act in meeting the quality of service stipulated by the …


Electric Elves: What Went Wrong And Why, Milind Tambe, Emma Bowring, Jonathan Pearce, Pradeep Reddy Varakantham, Paul Scerri, David V. Pynadath Jun 2008

Electric Elves: What Went Wrong And Why, Milind Tambe, Emma Bowring, Jonathan Pearce, Pradeep Reddy Varakantham, Paul Scerri, David V. Pynadath

Research Collection School Of Computing and Information Systems

Software personal assistants continue to be a topic of significant research interest. This article outlines some of the important lessons learned from a successfully-deployed team of personal assistant agents (Electric Elves) in an office environment. In the Electric Elves project, a team of almost a dozen personal assistant agents were continually active for seven months. Each elf (agent) represented one person and assisted in daily activities in an actual office environment. This project led to several important observations about privacy, adjustable autonomy, and social norms in office environments. In addition to outlining some of the key lessons learned we outline …


From Automatic Identification And Data Capture (Aidc) To “Smart Business Process”: Preparing For A Pilot Integrating Rfid, S. F. Wamba, E. Lefebvre, Y. Bendavid, L.. A. Lefebvre Jan 2008

From Automatic Identification And Data Capture (Aidc) To “Smart Business Process”: Preparing For A Pilot Integrating Rfid, S. F. Wamba, E. Lefebvre, Y. Bendavid, L.. A. Lefebvre

Faculty of Informatics - Papers (Archive)

This paper examines the underlying logic behind the rules configured in a RFID middleware to support “smart business processes” in one retail supply chain. Through a detailed investigation of the underlying business processes, we will demonstrate how businesses rules can be defined, configured and refined in a RFID middleware. The results confirm that RFID technology is not a “Plug and Play” solution. RFID middleware configuration will require a high level of customization. Finally, this study allows the improvement of our understanding of the real potential of RFID technology in the supply chain context.


Differences In The Performance Of Knowledge Transfer Across Projects: A Study Of Gender And Role Of Key Project Stakeholders, Rafael E. Landaeta, Catherine Vergopia, Rey N. Diaz Jan 2008

Differences In The Performance Of Knowledge Transfer Across Projects: A Study Of Gender And Role Of Key Project Stakeholders, Rafael E. Landaeta, Catherine Vergopia, Rey N. Diaz

Engineering Management & Systems Engineering Faculty Publications

This investigation contributes empirical results of differences identified in key project stakeholders with respect to their use of knowledge transferred across projects. Gender and role were the two individual characteristics investigated. Project managers and members of project teams were the key stakeholders analyzed. Data was collected from 71 closed projects using a survey composed of closed-ended questions. The data collected was cross tabulated and statistically analyzed using Friedman's test and Spearman's correlation. The results provide evidence of the association of the performance of knowledge transfer across projects with (a) the individual factors of gender and role of key project stakeholders …


Measuring Agility Of Organizations - A Comprehensive Agility Measurement Tool (Camt), Ameya S. Erande, Alok K. Verma Jan 2008

Measuring Agility Of Organizations - A Comprehensive Agility Measurement Tool (Camt), Ameya S. Erande, Alok K. Verma

Engineering Technology Faculty Publications

Since "Agility" is ability to respond to unpredictable changes with quick response and profitability, it is not industry specific. This "not industry specific" nature of agility makes it hard to assess and measure it on a fixed scale. Measurement of agility of an enterprise has been a major topic of research since inception of agility in 1991. Though some methods have been developed to measure agility, they mainly remain tied to manufacturing industry. As agility is present in all the industries, comprehensive tool to measure it is a necessity in order to determine responsiveness of an enterprise to external turbulences. …