Operations Research, Systems Engineering and Industrial Engineering Commons^™

A New Lean Model: Improving Race Team Performance Through Team-Driver Communication Efficacy, Joseph Ruric Stainback Iv

Doctoral Dissertations

In some organizational settings and in the field of competitive automobile racing, certain situations and rules place an emphasis on and sometimes escalate the need for effective team communications. This dissertation hypothesizes that effective and dense communications contributes directly to team performance. Supported by organizational behavioral and lean six sigma theory, communications is declared a form of waste within the context of Industrial Engineering subject to data collection, measurements, and real-time, value-added metrics. Measuring and reporting trends in communications provides a basis for a new and unique model called a Communications Productivity Model (CPM) with an associated Communications Density Report …